My broken phone was fixed and dispatched on the same day they received it - lightening speed!! Customer service is second to none. Professional and friendly, quick to answer my query. Can't fau... Ver mais
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Leia as opiniões dos outros
I sent my phone off in the packaging provided as per the instructions which were easy to follow. After a few days I hadn’t received a quote by email, I replied to the email I had received initially ab... Ver mais
A empresa respondeu
Arranged to have the back of my phone replaced as the glass was smashed. I had my phone taken and given back within hours fixed. Really good quote and easy communication from start to end. I would r... Ver mais
A empresa respondeu
Took over a week to receive a revised offer for my device. I accepted the offer the same day they sent it me. This was the 20th November. I’m still waiting for payment now, and have had to chase conti... Ver mais
Informações sobre a empresa
- Loja de telemóveis
- Serviço de reciclagem e desbloqueio de telemóveis
- Desbloqueio de telemóveis
- Loja de reparação de telemóveis
- Reparação de telefones
Escrito pela empresa
We buy, we sell, we repair.
Informações de contacto
Reino Unido
- devicecentral.co.uk
4,1
Bom
82 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super fast service
Super fast service. Money received quickly. No issues. Would recommend 👍
21 de julho de 2022
Resposta da Device Central
Hi Christopher,
We are happy to see you are pleased with our service and look forward to any future custom from you :)
Kindest Regards
Device Central
Arranging to sell my phone was very…
Arranging to sell my phone was very easy. They sent me a bag to put it in quickly. I made a mistake and didn’t send the phone for a month. This was handled without pause. Would definitely use them again.
12 de julho de 2022
Resposta da Device Central
Hi Rebecca,
Thank you for your review and we look forward to your future custom! :)
Kindest Regards
Device Central
Communication is poor !
I have sent my phone in and got an email where is had been downgraded due to some damage. I accept that and respond to the email like suggested. I then hear nothing. I have sent 2 chaser emails up asking what Is the status of my order number and no reply. I am starting to get really concerned I won’t see my money or the phone again!
Update. They have emailed me to say they can’t find my emails. I have responded to the email. Over 3 hours ago and still no response. I wouldn’t mind but I’m the email they say they respond within half an hour !
8 de julho de 2022
Opinião espontânea
Resposta da Device Central
Good Morning Kelly,
We have had a look through our emails this morning and unfortunately not had any come through from you. I have sent a direct email to you that you can reply to to confirm you accept and payment will be made right away :)
We always reply to all our emails within half hour so not too sure what's gone wrong here.
As soon as we get a reply we will complete the transaction for you!
Kind Regards
Device Central Support Team
REPLY EDIT:
Hi Kelly,
We have still not received any response from you so I'm unsure if there is an issue with your emails coming through to us. We have just given you a call so we can get it processed that way but had no answer, a voicemail was left so if you could give us a call back on 01923911029.
Kind Regards
Device Central Support Team
Back Glass Changed on Samsung Note 20 Ultra
Arranged to have the back of my phone replaced as the glass was smashed. I had my phone taken and given back within hours fixed. Really good quote and easy communication from start to end. I would really recommend considering there are so many companies out there looking to con.
A+ Service
1 de julho de 2022
Opinião espontânea
Resposta da Device Central
Hi Jason,
Thank you for the review on your repair and we're happy to see you was pleased with it!
Kind Regards
Device Central
Great service and super fast payment
27 de junho de 2022
Resposta da Device Central
Hi Loris,
Thank you for your review!
Kind Regards
Device Central
Great customer service, would definitely recommend!
I sent my phone off in the packaging provided as per the instructions which were easy to follow. After a few days I hadn’t received a quote by email, I replied to the email I had received initially about my order just asking if my phone had been received. Within an hour I had received a response, they had resent the email with my quote for me to respond to and received the money into my PayPal account. Great customer service, wouldn’t hesitate to use them again in the future!!
23 de junho de 2022
Opinião espontânea
Resposta da Device Central
Hi Clare,
Thank you for your kind review! Device Central Support Team will always be at hand with quick replied to help guide you through any process :) We are happy you were pleased with this and look forward to your future custom!
Kind Regards
Device Central
Very easy process I was sent the free…
Very easy process I was sent the free returns label very quickly. Simply went to post office to send it off. Few days later received the quote for selling my phone. The quote was lower than I first quoted due to some damaged on the phone which was very minor. Overall I would recommend this selling method.
2 de junho de 2022
Opinião espontânea
Resposta da Device Central
Hi Darren,
Thank you for your review, we are happy it was an easy process for you :)
Kind Regards
Device Central
Brilliant service
Brilliant service, very helpful and efficient will definitely recommend and use again in the future!
13 de maio de 2022
Opinião espontânea
Resposta da Device Central
Hi Bradley,
We are pleased to see you was happy with our service and look forward to your future recommendations and custom :D
Kind Regards
Device Central
Sold my device to them pack was…
Sold my device to them pack was received the following day and payment was made two days after once the phone was with them. great service would use again 👌
13 de maio de 2022
Opinião espontânea
Resposta da Device Central
Hi Adam,
We are pleased to hear you was happy with our service and look forward to your future custom :)
Kind Regards
Device Central
Sent my phone in a brand new condition
Sent my phone in a brand new condition. Proof and pictures in my current phone. Got an email from device central stating my phone has a broken glass and a shattered screen absolutely disgusting thought the good reviews online were amazing until my experience has put me off asked them to send my phone back as I will be going through my solicitor for them to forge a lie about my device by damaging it themselves how disgusting of device central. You want to lie in my face shame on the whole company! Company owned by one claiming to be CEO matter has been reported to companies House and action fraud
Photo were sent out to you but because your lie got caught you stop responding!
12 de maio de 2022
Opinião espontânea
Resposta da Device Central
Hello Sash we are sorry to hear this is how you feel about your experience.
We never once said your screen was shattered, and unfortunately your device did not come in new and sealed or even in a box as claimed. It had a cracked back and a chip in top right corner of the bezel which we stated in the re-quote.
After you had told us it was not sent broken we asked for proof of picture to see if we could put in a postage claim for you however you did not provide us with a picture of the back of the phone and the one you did provide of the front conveniently had the top right corner cut out where the damage on the device is. When we asked for another picture showing these two angles you just requested we returned the device, in which we did free of charge. Breaking devices would be of no benefit to ourselves.
Kind Regards
Device Central
Great communication
Great communication, prompt payment and help was always a quick reply with queries. Would definitely use device central again.
22 de abril de 2022
Opinião espontânea
Resposta da Device Central
Hi Rebecca,
Thank you for your review and we hope to have some more custom from you in the future!
Kind Regards
Device Central
Very fast service & payment
Very fast service & payment. Price only slightly reduced after inspection due to faulty battery.
20 de abril de 2022
Resposta da Device Central
Hi Callum,
Thank you for your review!
Kind Regards
Device Central
This company were very fair and stuck…
This company were very fair and stuck to their original quote. It was all processed very quickly and efficiently. Would definitely recommend them. Best I’ve ever used.
20 de abril de 2022
Resposta da Device Central
Hi Sarah,
Thank you for the review and recommendation we are pleased to see you was happy with our service and hope to hear from you again in the future :)
Kind Regards
Device Central
Absolutely brilliant service
Absolutely brilliant service. I had entered my account details wrong and they emailed me promptly to sort this out and the money was in the bank minutes after me giving them the correct details. Also the best price offered for my phone. Will recommend to everyone I know.
19 de abril de 2022
Resposta da Device Central
Hello Chelsy,
Thank you for your kind review! We are happy to hear you are pleased with our service and hope to have more pleasurable custom from you in the future :)
Kind Regards
Device Central
Great service
Quick, easy and had my cash within a day if them having my phone. Was kept informed throughout the process. Would highly recommend
23 de março de 2022
Resposta da Device Central
Hi Natalie,
We are pleased to hear you was happy with the service we provided and hope to see more custom from you soon!
Kind Regards
Device Central
Brilliant service!
Recently sold my phone with this company, was hassle free, the payment was fast and i was given the full amount I was quoted. Very happy, would recommend to anyone!
25 de janeiro de 2022
Opinião espontânea
Resposta da Device Central
Hi James,
We are pleased to hear you are happy with your sale and would look to recomend us! Thank you for your custom!
Kind Regards
Device Central
Great quality service
Great quality service , would use this great service again 100%
21 de janeiro de 2022
Opinião espontânea
Resposta da Device Central
Hi Robin,
We look forward to your future custom :)
Kind Regards
Device Central
Great service
Great service! Highly recommended, would definitely be using this site again.
Thank you !
21 de janeiro de 2022
Opinião espontânea
Resposta da Device Central
Hi Amy,
Thank you for your kind review we are happy to see you pleased with the sale of your device and look forward to your future custom!
Kind Regards
Device Central
Fantastic Company
Purchased a phone and arrived in 2 days. The phone was in better condition I could have thought. Great service and kept updated through each stage of the shipping. Great company!
19 de janeiro de 2022
Opinião espontânea
Resposta da Device Central
Hi Jack,
We are happy to hear you are pleased with your purchase from us. Thankyou for your custom :)
Kind Regards
Device Central
Had my iPhone XR rear camera repaired…
Had my iPhone XR rear camera repaired by these done a great job looking as good as new!
17 de janeiro de 2022
Opinião espontânea
Resposta da Device Central
Hi Bill,
We are happy to hear you are happy with the work done to your device and look forward to your future custom!
Kind Regards
Device Central
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