Devon Heaven Opiniões 

1153
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought the hamper as a gift for a friend recently diagnosed with cancer who was unable to make her usual visit to Devon. It was easy to order and, having received one myself, knew the contents would... Ver mais

Classificada 4 em 5 estrelas

I sent a Cream Tea hamper to my mum for her birthday, she loved her present and very tasty! Delivered on time excellent service but the female delivery driver did not knock the door or ring the bell... Ver mais

Classificada 5 em 5 estrelas

Bought for a friends birthday. The afternoon tea, was delivered on the date requested. The selection and quality I was told, were excellent. Enjoyed every morsel. 5plus stars all the way.

Classificada 5 em 5 estrelas

The team was really thoughtful and responsive. I'd forgotten to add a message to go with the hamper, and they emailed me the next day to ask if I wanted to add anything. When the hamper arrived my par... Ver mais

Informações sobre a empresa

  1. Comida, bebidas e tabaco

Informação fornecida por diversas fontes externas

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1153)

365 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service

I bought the hamper for my elderly Godmother who was in hospital as a treat as she was over 130 miles away. I contacted Devon Heaven to check that they were happy to deliver to a hospital. A prompt reply and a yes, I went ahead and ordered. It arrived the next day as a surprise and she absolutely loved the hamper. Thank you for your excellent service

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Voucher good idea

I had a problem with my order as I thought I had bought a voucher but realised when order was confirmed that the actual order was being delivered on a certain day . This was soon rectified but there was no easy way to order a voucher so that my friend could have his afternoon tea on a date convenient to him. The voucher was great as he had another 2 afternoon teas on his actual birthday.

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect gift

Easy ordering, prompt delivery dates. I ordered two lots in a week to different addresses. Both delivered on time and warmly received. Both said "the perfect gift". Soo tasty and excellent quality. I live in Devon now so it's lovely to send a part of Devon Heaven to family and friends. Thank you

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a cream tea hamper for my 86…

I ordered a cream tea hamper for my 86 old mother who is from Devon and loves cream teas. The hamper arrived but all the scones tasted of as bicarbonate of soda. Clearly to max out shelf life but made them awful to taste. I raised a complaint and they offered me 10% of the next purchase. The same thing they included in the hamper. Avoid if you want something of quality.

14 de março de 2026
Opinião espontânea
logótipo da Devon Heaven

Resposta da Devon Heaven

Thank you for your feedback, and we’re very sorry to hear that the scones in your hamper did not meet expectations. We’d like to reassure you that all of our scones are baked fresh and contain no preservatives, raising agents, or additives. They are not formulated for extended shelf life; instead, they are made in small batches and dispatched the same day to maintain freshness.

Classificada 5 em 5 estrelas

The perfect gift for the person with everything

Placing the order and paying for it was very straight forward, the order arrived on the agreed date, it was in excellent condition and the goods were fresh. My first experience was as a recipient and I was very impressed, so now I have become a user of the service, it provides a good choice of items, they are nicely packaged and make an excellent little gift. This order resulted in the recipient and his friends having an impromptu tea party for his 92nd birthday, so they also create a create social get together. I will be continuing to use the service. Thanks very much

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful gifts to share

I have sent a few hampers to people as gifts and they have all been beautifully packed with great tasting products. All recipients have been so happy to receive and enjoy them. As a Devon resident it's a joy to be able to send a little piece of Devon Heaven to those who live elsewhere in the country.

6 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

90th Birthday treat

My Mum received the hamper as a 90th Birthday gift.
The package looked nice but we were very disappointed with both the plain and sultana scones. They were dry, dense and more of a cake texture than a scone.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Devon Heaven

Resposta da Devon Heaven

Thank you for sharing this feedback. We’re sorry to hear the scones weren’t to your taste and we’ll pass this on to our bakery team as we’re always looking to improve. If you’d like to share any further details, please feel free to contact us directly.

Classificada 5 em 5 estrelas

EXCELLENT AS USUAL

OUTSTANDING… I always go to Devon Heaven for treats/ presents for my friends and family, they absolutely love the hampers, never disappointed. The range of choice to choose from is brilliant, the scones etc are so fresh and very delicious. The whole experience from ordering to delivery is so simple and easy to navigate and very reasonably priced. You get constant updates from ordering to delivery. Can’t recommend them enough, will continue to order from them. If you want excellent service and value for money, you definitely can’t go wrong with Devon Heaven.

5 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Not Great…

Very disappointed in this hamper which was a gift for mothers day. The box it was delivered in was torn open and damaged with the contents inside strewn all over the place. The cream was dented and opened making it inedible, whilst the company reimbursed me for the cream I felt it was below standard for the price. The scones weren't very big and we're quite stale and the strawberry preserve not very nice. I think it's very expensive for what it is and have had better elsewhere.

15 de março de 2026
Opinião espontânea
logótipo da Devon Heaven

Resposta da Devon Heaven

Thank you for your feedback. We’re sorry to hear your hamper arrived in that condition and that’s not the standard we aim for. Replacement items have already been sent, and we’ll also be taking this up with our delivery partner. If you need anything further, please feel free to contact us directly.

Classificada 5 em 5 estrelas

The items were really lovely and so…

The items were really lovely and so fresh. But the delivery was a bit mixed up , it wasnt received on the day it was meant for but turned up the next day just left on the door step. But your items can not be faulted.6ij

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Special 80th birthday gift

I bought the afternoon tea hamper for my neighbours 80th birthday present. It was a perfect gift for someone that can’t go far and enjoy going out for their birthday. She said it was a beauty and special present that she really enjoyed.
Thank you, Devon Heaven

1 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling

Appalling, not able to speak to anyone when a delivery goes wrong- paid a premium for Saturday delivery and it is due to arrive on Monday!

A cream tea that has been in the postal system for 4 days, can’t wait!!!!

16 de março de 2026
Opinião espontânea
logótipo da Devon Heaven

Resposta da Devon Heaven

We’re really sorry your delivery didn’t arrive on the day selected. This isn’t the experience we want for anyone. Please drop us a quick message so we can look into what happened with the courier and sort things for you directly.

Classificada 5 em 5 estrelas

Bought as a gift for a friend

Bought as a gift for a friend. She says everything about it was 1st class, the scones and strawberry jam were beautiful with a generous amount of cream, and she loved the truffles. Communication regarding delivery was excellent. I will certainly be ordering again

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy

Very happy, my order was delivered safely to my friend when and as promised.
Importantly using a reputable delivery service 5⭐️ choice.
My friend was thrilled and told me it was a really lovely treat.
I had a few communications with the team.
Couldn’t have been more promptly, personally and professionally responded to.
I’ll definitely use them again. 5⭐️.
Thank you team, 🐝

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Heavenly delicious!

Heavenly delicious! Easy website to navigate. Plenty of reasonably priced options. Arrived perfectly on time to celebrate my mum’s 80th birthday. Absolutely scrummy.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cream Tea with plain and fruited scones

What a wonderful treat this was ,a Xmas present from a friend, the scones were huge,a lovely texture and so tasty as was the clotted cream and the strawberry jam had whole strawberries and was just gorgeous. I would highly recommend this company 😊

15 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience was the best one ever

My experience was the best one you could ever think of. I studied the website for two weeks. There was a lot of other places that came up but your one was always at the top. That’s what I liked about it and I was delighted to be able to send this to my aunt in England before she went in for a cancer operation she loved your scones. She said they absolutely delicious. I will use this website again no problem and if I won this prize I would send it back to my aunt again for a present. She would love it.
The delivery service on it was absolutely brilliant

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great present, with next day delivery

I sent this as a birthday present and the recipient was delighted with it.

Amazing service - I ordered it on the Monday and it was delivered the next day, so arrived on exactly the right day even though I had rather left it to the last minute!

16 de fevereiro de 2026
Opinião espontânea

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