I had a problem with locating spares for my fire contacted direct heating spares .The lady called Racheal handled my enquiry with such professionalism and I think went beyond to assist me ,she was br... Ver mais
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Leia as opiniões dos outros
Quick turn around and a product that worked instantly and very well out of the box. I've only been using this heating system for fifteen of it's twenty seven years and it's never gone about it's bus... Ver mais
I wasn't sure which knob would fit - the gas fire was probably owned first by Noah! Carrie went to great lengths to check for me - walked to the warehouse twice, looked at my picture, and sent some of... Ver mais
Very impressed with the efficiency of this company , ordered parts around 6 pm and arrived on my doorstep next day around 9am. Parts were correct and packaged well. 100 percent happy and would defin... Ver mais
Informações sobre a empresa
Sobre Direct Heating Spares
Escrito pela empresa
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Escrito pela empresa
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Informações de contacto
Chorley North Business Park, PR6 7BT, Chorley, Reino Unido
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gas boiler spares
Very straightforward ordering and payment method. Good communication with delivering company. Product was original and no problems with it. Definitely considering to order something else if needed.
23 de agosto de 2026
Good products and compatibility information
Had the product I needed and also very comprehensive compatibility lists and pleased to say this was accurate as everything worked well with my now quite old boiler. Was also delivered quickly and well packaged.
24 de agosto de 2026
Prompt reliable service
Prompt reliable service. Delivered sooner than expected and nicely packaged. Good value for money and fitted perfectly. Up and running in no time. A pleasure to do business with.
24 de agosto de 2026
Prompt service and good price
23 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Great price slow service
Just set up on my own and been told to use DHS spares. Been waiting since Saturday for a part for a vulnerable customer. Been told i’ll get an email to let me know whats happening yesterday and today (Wednesday). Great price, slow service.
As i cant reply to your comment. I suggest you read what you put the part did not turn up at 8:29am. The phone call at 7:54am was to find out what was happening. I did not recieve a call back or email to let me know any updates! The in post delivery had 60 in red on top. So my problem is the delivery company you’ve used as they had it at 1:09am on Tuesday morning. Ive gave a fair review of 4 stars. Like it or lump it.
22 de agosto de 2026
Resposta da Direct Heating Spares
Hi Mr Clarke
When you placed your order on Saturday, you opted for our 2-3 working day carriage/delivery option.
This delivery was as made as expected and without any delays. You called us at 7:54am on Wednesday 26th and the part was delivered at 8:29am the same day. I think your review and our delivery may have crossed paths.
For any future requirements, we do have other delivery options available should you need an express (next day) or urgent delivery (Next Day before 12pm) for your customers.
We look forward to being of assistance to you in the future.
Many Thanks
Kay Harcombe
Head of Customer Services
MF Heating and Plumbing
The website is easy to use. A wide range of parts for all makes of boilers is available. The prices are competitive and the delivery charge is reasonable.
My order was dealt with and dispatched promptly. A number of different delivery options are available including next day at a fair price.
21 de agosto de 2026
Great service
Great service, Easy to order, very straight forward, fast delivery .👍
19 de agosto de 2026
Very quick reply
I asked about a problem with my old gas fire by email in the evening and received a reply the next morning. Extremely efficient and helpful. I will act on their advice.
19 de agosto de 2026
Opinião espontânea
The person I spoke to was very helpful.
18 de agosto de 2026
Excellent service
Excellent service, came next day delivery at no additional cost. Arrived well packaged. Very happy, would definitely use again.
17 de agosto de 2026
Reasonable price for the parts
Reasonable price for the parts, quick delivery, easy to find what I needed on the website.
17 de agosto de 2026
Effectiveness
17 de agosto de 2026
Ease of identity of required part
Ease of identity of required part. Easy ordering and speedy delivery.
Top marks for a great service
16 de agosto de 2026
Exactly what was expected arrived and…
Exactly what was expected arrived and earlier than I anticipated as I ordered at the weekend. Very impressed with the service
16 de agosto de 2026
Easy to use website
Easy to use website, items in stock and reasonably priced.
Great after sale updates on order/delivery and arrived on time!
Great service, will definitely use again
15 de agosto de 2026
Prompt dispatch and a reasonable price.
The order was dispatched promptly and arrived within the given estimate. The price was well below those shown on two other popular websites.
15 de agosto de 2026
Excellent service
The item was exactly what I ordered. Item arrived on the date forecast. It was well packaged , in excellent condition.
Nothing more to add really - great service
13 de agosto de 2026
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