I had a problem with locating spares for my fire contacted direct heating spares .The lady called Racheal handled my enquiry with such professionalism and I think went beyond to assist me ,she was br... Ver mais
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Leia as opiniões dos outros
Quick turn around and a product that worked instantly and very well out of the box. I've only been using this heating system for fifteen of it's twenty seven years and it's never gone about it's bus... Ver mais
I wasn't sure which knob would fit - the gas fire was probably owned first by Noah! Carrie went to great lengths to check for me - walked to the warehouse twice, looked at my picture, and sent some of... Ver mais
Very impressed with the efficiency of this company , ordered parts around 6 pm and arrived on my doorstep next day around 9am. Parts were correct and packaged well. 100 percent happy and would defin... Ver mais
Informações sobre a empresa
Sobre Direct Heating Spares
Escrito pela empresa
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Escrito pela empresa

- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Informações de contacto
Chorley North Business Park, PR6 7BT, Chorley, Reino Unido
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt dispatch and a reasonable price.
The order was dispatched promptly and arrived within the given estimate. The price was well below those shown on two other popular websites.
Excellent service
The item was exactly what I ordered. Item arrived on the date forecast. It was well packaged , in excellent condition.
Nothing more to add really - great service
Quick and accurate.👍🏻👍🏻
Quick and knowledgable reply
Emailed DHS to identify a spare part I was looking for. Got a quick reply within an hour acknowledging the request. The next day I got a reference to exactly the part I needed.
Poor Delivery
I paid for next day delivery on 2 orders over 2 days, Wednesday and Thursday. DHL decided to deliver both on the Friday so I had to rearrange one job for the Friday. I requested they leave items on doorstep - which would have fitted through the letterbox, they left a missed you note so now expecting the items on Monday and I’ve had to rearrange both jobs which means rearranging other jobs…….Ive emailed asking for a refund for next day delivery and haven’t heard back yet…..
Frankly they are just incompetent
Frankly they are just incompetent. I ordered a pack of 8 washers, which unless boxed like a Russian doll could simply have been put in a first class envelope. Royal mail would have delivered them next day. No this company charges 4.99 for delivery and then hands a tiny little envelope to courier company and let's just say not a good one. Ordered FIVE DAYS AGO and still not here. They couldn't care less. YOU HAVE BEEN WARNED!
Excellent customer service
Ordered a part for a heatpump but a few hours later relised it was the wrong part i ordered, phoned up too cancel it and the nice gentleman on the phone cancelled it and the refund was done within a hour, normally refunds take days so for that im giving 5 stars because within an hour is unheard off thanks
Satisfaction
Easy to find the part required from the provided search info.
Item arrived very well packaged.
Overall very pleased with experience and if any further boiler spares required will be in touch.
Very disappointed with this company
Very disappointed with this company. Ordered washer set for Worcester boiler. 4.99 for standard delivery. We are talking about an envelope here. Ordered 9am Tuesday and Friday still no show. A first class stamp would have guaranteed next day delivery. This company couldn't care less. You have been warned
Reconditioned CPU
I purchased a reconditioned CPU for my boiler, and so far so good, beautifully packed, and promptly dispatched.
Value for money and speedy delivery
Value for money and speedy delivery; my first choice for spares.
Great website showing stock status and…
Great website showing stock status and product picture confirming part number same as original.
Delivery prompt
Really quick service
Really quick service. I spent a long time looking for this part and then found it easily through this outlet
Quick delivery & just as advertised.
Ordered incorrectly and they sorted it…
Ordered incorrectly and they sorted it out straight away
Excellent service and extremely quick…
Excellent service and extremely quick delivery will use again
I ordered what I needed
I ordered what I needed, it was really easy to navigate for someone who is not tech minded. The items arrived very quickly, quicker than expected, nicely packaged. Very happy with the service.
Really pleased with my purchase quick…
Really pleased with my purchase quick delivery and happy with the product.
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