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Direct Heating Spares Opiniões 

1568
•
TrustScore: 5 em 5

4,8

Serviços de aquecimento
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a problem with locating spares for my fire contacted direct heating spares .The lady called Racheal handled my enquiry with such professionalism and I think went beyond to assist me ,she was br... Ver mais

Classificada 5 em 5 estrelas

Quick turn around and a product that worked instantly and very well out of the box. I've only been using this heating system for fifteen of it's twenty seven years and it's never gone about it's bus... Ver mais

Classificada 5 em 5 estrelas

I wasn't sure which knob would fit - the gas fire was probably owned first by Noah! Carrie went to great lengths to check for me - walked to the warehouse twice, looked at my picture, and sent some of... Ver mais

Classificada 5 em 5 estrelas

Very impressed with the efficiency of this company , ordered parts around 6 pm and arrived on my doorstep next day around 9am. Parts were correct and packaged well. 100 percent happy and would defin... Ver mais

Informações sobre a empresa

  1. Serviços de aquecimento
  2. Fornecedor de equipamentos e sistemas de aquecimento

Sobre Direct Heating Spares

Escrito pela empresa

Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:

We also deal with a vast array of quality UK brands, such as:

Can't find what you're looking for? Simply call or email us and we'll be able to help.

Direct Heating Spares

Escrito pela empresa

Genuine Parts From Over 100 Brands
Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
Expert Technical & Sales Support Everyday
Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
Order Before 7pm For Next Day Delivery
As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
Secure Express Checkout
Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,8

Todas as opiniões

(1568)

1102 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I ordered what I needed

I ordered what I needed, it was really easy to navigate for someone who is not tech minded. The items arrived very quickly, quicker than expected, nicely packaged. Very happy with the service.

5 de agosto de 2026
Classificada 3 em 5 estrelas

Paid for priority delivery by dpd and…

Item received. I was sure I had paid for priority delivery due to urgent nature of item. If I did not then my mistake.

30 de julho de 2026
logótipo da Direct Heating Spares

Resposta da Direct Heating Spares

Firstly, thank you for your order.
It was placed on 30/07/26 and left us the same day
We can see that when you checked out you selected our standard delivery options which offers a 2-3 working day delivery - our courier partner advises that this order is still scheduled for delivery to you today.
If we foresee any problems our customer services team will reach out to you

Regards
Kay Harcombe
Head of Customer Services - Spares

Classificada 1 em 5 estrelas

Morning

Morning. I myself am a small company and like yourself rely on good feedback to build my customer base, SO i purchased the item from you on the 30th July and it is now the 3rd of August and guess what !!! The item hasn't arrived & what makes it even worse I paid extra to have it NEXT day. My Suggestion to you is CHANGE your delivery company as UPS are clearly letting your company DOWN.

30 de julho de 2026
logótipo da Direct Heating Spares

Resposta da Direct Heating Spares

Dear Mr Campbell
I apologise that your delivery was not made when expected.

Unfortunately on investigation our courier has advised us that your location was deemed as a 'remote location' and therefore the delivery was delayed.

We have been advised that delivery was made @12:49 today and I agree that this was not as expected, our courier partners are normally on point with their messaging but this instance has fallen short in our expectation, we will therefore be crediting your carriage charge with immediate effect.

Many thanks for your custom, I hope that this has not deterred you should you wish to order from us again.

Kay Harcombe
Head of Customer Services - Spares

Classificada 5 em 5 estrelas

Superb everything

Superb everything. Easy to use and navigate website, with lots of information, diagrams etc so it's really easy to find parts. Ordering is dead easy and there are options for next day and speedy delivery. I have nothing but good things to say about DHS

29 de julho de 2026

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