The cinnamon and walnut cake is outstanding as it taste not as a substitute replacement cake but the real thing.I have a couple of grand kids that love it as much I do. The peanut covered in chocolat... Ver mais
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The cinnamon and walnut cake is outstanding as it taste not as a substitute replacement cake but the real thing.I have a couple of grand kids that love it as much I do. The peanut covered in chocolat... Ver mais
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I can't praise Diablo highly enough. There was a small problem with my order, which they dealt with quickly, efficiently and with great care. The Diablo products are so nice, it's wonderful to be ab... Ver mais
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Oh wow Maple syrup!! Only recently started ordering from Diablo as have my usual on line sites that I buy from, I have to say, after a while the dessert sauces start to make me feel a bit sick!! BUT n... Ver mais
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Last 3 orders have contained incorrect items. The first was corrected, though I had to contact customer service three times before anything happened. The second time I decided to live with it due to... Ver mais
Diablo Sugar Free is Europe's largest no added sugar confectionery brand. Since 2010 we've been proving that giving up sugar shouldn't mean giving up the things you love, and today our range runs to more than 117 products across 11 categories, sold in over 126 countries. Our entire range is sugar free or no added sugar, and in most categories we offer both. That covers chocolate bars, boxed chocolates, biscuits, cookies, gummies, boiled sweets, wafers, spreads, peanut butters, cakes, muesli bars, dessert sauces and protein bars. We sweeten with maltitol, stevia and other alternatives chosen for taste rather than compromise. Quality and integrity sit behind every product, with Halal, Kosher, vegan and gluten free options across the range. Full ingredient and nutritional information is on every pack so you always know exactly what you're eating. We supply supermarkets, health food retailers, pharmacies and independent stores worldwide, and sell direct to customers through diablosugarfree.com with delivery across the UK and internationally. Whether you're cutting back on sugar, following a low carb or keto approach, managing your intake for health reasons or simply looking for a better everyday treat, Diablo gives you the full confectionery aisle without the added sugar. Questions about ingredients, allergens, orders or wholesale? Our team reads every review and reply here, and you can reach us directly through the contact page on our website.
155 Golders Green Road, NW11 9BX, London, Reino Unido
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Respondeu a 33% das suas opiniões negativas
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I have been purchasing Diablo sugar free stuff for years. However recently I discovered a discrepancy on the nutritional information of the chocolate wafers. Basically the packing states 44 Calories per 2 wafers but it’s actually per wafer so consuming 2 would double the calories to 88. So in and so forth. When I contacted Diablo to correct this information I didn’t get any reply back. So the packing information is still incorrect. It’s not a major thing for sure but anybody watching their calorie intake may well not me too happy with this. Just look at the product with and calorie per 100g and then per wafer and it will show the discrepancies.
Used to be good products, but very poor to no customer service now and they never seem to learn. I just bulk bought a whole load of bars and when they arrived I see they've only a few months till they're out of date! If you're going to take bulk orders Diablo, do the sensible thing and send out products with at least a year left, or nearly a year left - otherwise DROP YOUR PRICES ACCORDINGLY BECAUSE OF THIS FACT, ie you clearly know they're old stock with not long to expire, sell them off cheaply.
This isn't the first time Diablo have done this to me, I think they're generally staffed by people who simply don't check things or bother thinking about their customers or even why people buy their products.
I emailed them to complain and got back a pretty rude reply that ignored my complaint and simply said only under 3 months will items go on sale. Nice tone of email Diablo. Think some of your staff need some customer care training.
You've lost another customer for good. Not a very nice company.
Agree with recent comment customer service appalling non existent. I had a bad product and asked whether safe to eat and no answer. Tried chat on line no answer. Really bad company. Think twice about dealing wuth them !!!! Wish I could include photos!
Absolutely shocking customer service
Placed an order, order was left in a random place even though I was home so didn't receive
Spoke to Royal mail who agreed and asked me to contact Diablo
I have contacted them 5 times for them to state the obvious it was left
No reply
Now having to go through credit card company and contact trading standards
I found these products in a health food shop, liked them so ordered some online via the website. They clearly state "Orders placed before 10am on working days .. will be processed and despatched by CLF Distribution the same day". This is not true. Placed my order at 9:13am on a Monday. Still waiting for my order over 48 hours later, the order is still "processing" and "CLF distribution" don't respond to emails. Would think twice about using the website again.
Amazing, first discovered Diablo on a site called onbuy. I ordered a hamper as I am a type 1 diabetic that enjoys a snack but everything I was eating was obviously interfering with my blood glucose, anyway ordered this hamper and everything was lovely. There were some items I enjoyed more than others so I decided to order directly from Diablo and I’m glad I did! The BEST sugar free snacks I’ve ever ever had, and I’ve been diabetic for 26 years so I’ve tried a lot! Diablo is the best confectionery for diabetics. Thank you!!
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