Many thanks for keeping me informed about when my e liquids would arrive. Ordering was easy and there's an abundant choice of products.
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Leia as opiniões dos outros
Solved problems with my payment but tbh best thing was getting to speak to a human. Simon deserves a payrise because he was so helpful.
I recieved an email informing me my items had been delivered .... they havent .... I assumed you had to sign for them, having to be over 18 ..... so either your delivery person has lied or they just... Ver mais
Amazing team of staff with an amazing brand. 100% recommend. Have been stocking for around 10 years now and still couldn't be happier. Flavors are great and have seen 100s of customers switch to Diamo... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Diamond Mist! UK based manufacturers of the E-Liquid Brand Diamond Mist.
Informações de contacto
Reino Unido
- info@diamondmist.com
- diamondmist.com
4,2
Bom
407 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 8% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always have the juice I like
Always have the juice I like, always dispatched quickly so I get it in good time which is good for me 😊
26 de agosto de 2025
Problem with top and dispenser
Ubfortunately of the five items received, four seem to be faulty that when top is removed the dropper came away inside it and impossible to get out of the top! so four items wasted. Don't know if I received a faulty lot but did not have the problem previously.
11 de agosto de 2025
Awful
Awful! Let me order liquid despite it being out of stock email informing me went to spam paid extra for next day delivery. Left without liquid had to wait for refund before being able to order somewhere else
30 de julho de 2025
Opinião espontânea
Resposta da Diamond Mist
Hi Sarah,
Thank you for taking the time to leave this review. I am sorry to hear about your experience. I am a little confused though as we do not offer a shipping upgrade. Or multiple shipping services, we only offer a standard Tracked 48 service. This leads me to believe that you may have purchased from another company and left the review for us by mistake. If you could email us at info@diamondmist.com and let us know your order number i can get this looked in to in more detail.
Kind regards
Diamond Mist Team
Never received my package… ordered on…
Never received my package… ordered on 11th July, it’s the 25th now. Royal Mail keep telling me diamond mist have dispatched but they haven’t received it yet. I’ve emailed diamond mist twice now with no response. Very disappointed! Would like a refund if you actually read and respond to reviews!
11 de julho de 2025
Delivery still not received over 1 week…
Delivery still not received over 1 week later supposed to be 48 hour delivery Royal Mail still not received for delivery .no reply from customer services after 3 emails .would rate 0 stars if possible shocking company
27 de maio de 2025
Menthol 6mg not available and no…
Menthol 6mg not available and no response from them as to why🤔
19 de maio de 2025
Arrived on time and correct
6 de maio de 2025
It was easy to find what I wanted and…
It was easy to find what I wanted and it was delivered quickly. What more could you want?
28 de abril de 2025
As always easy onsite ordering and…
As always easy onsite ordering and prompt delivery with great savings to boot certainly recommend 👍
7 de abril de 2025
Ease of ordering prompt delivery
31 de março de 2025
Fantastic service and reasonable price
Fantastic service and reasonable price
26 de fevereiro de 2025
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