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DianhuaChina.com Opiniões 

1255
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... Ver mais

Classificada 5 em 5 estrelas

The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... Ver mais

Classificada 3 em 5 estrelas

We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... Ver mais

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. também em
  3. Operadora de redes móveis
  4. Operadora de telecomunicações
  5. Serviço de hospedagem web

Sobre DianhuaChina.com

Escrito pela empresa

DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Escrito pela empresa

24/7 Customer Service

International Calling to China

Free Calling Apps | 100% Quality Guarantee



  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1255)

13 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

The price will be increased to 2.5…

The price will be increased to 2.5 cents/min from 6/27/2023. I may consider to move to google call which is 2 cents per minutes. I make a lot of calls to China. Currently I use both of them with no problem. Thanks!

27 de junho de 2023
Opinião espontânea
logótipo da DianhuaChina.com

Resposta da DianhuaChina.com

Hi Jay Lu,

Thank you for your feedback. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.

You can get a better price with a Monthly Plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan

Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.

Keep in touch!
DianhuaChina.com

Classificada 1 em 5 estrelas

I am not able to call any number in China on May 29th and 30th with numerous attempts

I am not able to call any number in China since May 29th Monday. I attempted numerous times on May 29th and 30th. I called a few numbers in China, including fixed line and mobile. It always rang once then disconnected. I also tried different access number including Sydney, Melbourne, and Brisbane, all having same issue.

I had this issue a few weeks ago and reported to customer support. I was told it's one-off but it seems recurring.

I have been with DianhuaChina.com for many years. If this problem persists and I am not able to make overseas calls when needed, I have to ask for refund of remaining credit and find another service provider.

27 de maio de 2023
logótipo da DianhuaChina.com

Resposta da DianhuaChina.com

Hi Dicky,

Thank you for getting in touch with us. It seems there was a problem on China's side, but they managed to fix it, and we can see that you can now make calls.

For any other issues, our Customer Support service is available 24/7.

We appreciate your patience,
DianhuaChina.com

Classificada 5 em 5 estrelas

satisfied customer

make several calls each month have always been able to complete with very good sound quality we have tried several companies over the years but this is by far the best

24 de fevereiro de 2023
Classificada 5 em 5 estrelas

I had bought time to call China and…

I had bought time to call China and Europe. 4 years later the credit is still here. The connection is very clear and it is very easy to refill the balance. Call China for a penny per minute. Really a very good deal.

11 de março de 2023
Classificada 2 em 5 estrelas

I couldn't hear the voice of the other party

Recently, when I made a call to China, I could not hear the voice of the other party after it was connected. I need to hang up and call again. At least 5 and 6 times before I can hear the voice of the other party, and the fee of $0.01 will be deducted for each recall.

8 de março de 2023

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