I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... Ver mais
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Leia as opiniões dos outros
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... Ver mais
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... Ver mais
A empresa respondeu
The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... Ver mais
Informações sobre a empresa
- Empresa de telecomunicação
- também em
- Operadora de redes móveis
- Operadora de telecomunicações
- Serviço de hospedagem web
Sobre DianhuaChina.com
Escrito pela empresa
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Escrito pela empresa
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Informações de contacto
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909 , Atlanta, Estados Unidos da América
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Becoming too pricy
The rate has become too pricy. I won't use it as much, if at all, in the future.
30 de setembro de 2023
Resposta da DianhuaChina.com
Hello,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Great rate and easy to use.
18 de setembro de 2023
Your phone is easy to access. And the sound quality is good.
17 de setembro de 2023
Quality of tele-communication.
5 de setembro de 2023
Huge rate increase recently
I used to like the service and gave it a five star. But recently there was a rate hike from 1 cent a minute to 2.5 cent a minute and this was a huge increase. The quality of the call also seems not as good as before.
30 de agosto de 2023
Resposta da DianhuaChina.com
Hi Jin,
Thank you for your feedback. For connection problems, please contact our Customer Support agents right when it happens, so they can investigate and help you out.
Also, the rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Resposta da DianhuaChina.com
Hi Chunhui,
Thank you for your feedback. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Resposta da DianhuaChina.com
Hi Robert,
Thank you for reaching out. As you were already informed, due to security, you will not be able to use the account with us. If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
充的话费钱根本就没有打这么多分钟
15 de agosto de 2023
Resposta da DianhuaChina.com
Hi Cheng,
Thank you for reaching out. If this is related to the rate increase, you should know that rates can fluctuate depending on currency evolution and also laws and regulations adopted by each country. The rate increase we operated was made in order to maintain the high quality of service we offer.
We apologize for any inconvenience, thank you for using our service!
DianhuaChina.com
Change rate subite
14 de agosto de 2023
Opinião espontânea
Resposta da DianhuaChina.com
Dear Hong Yan,
Rates can fluctuate depending on currency evolution and also laws and regulations adopted by each country. The rate increase we operated was made in order to maintain the high quality of service we offer.
We apologize for any inconvenience, thank you for using our service!
Rate increased
There is a great jumping up of the rate, from 1 cent/min to 2.5 cent/min. This is not reasonable!
30 de julho de 2023
Resposta da DianhuaChina.com
Hi Mike,
Thank you for your feedback. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
The phone was often disconnected during…
The phone was often disconnected during the conversation.
The app interface is great
27 de julho de 2023
Resposta da DianhuaChina.com
Hi Yijun,
Thanks for reaching out. Please take into consideration that, when using the app, the quality of the calls relies on your internet connection, device settings, and sometimes the network of the person whom you are calling.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is fast enough to connect to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.
You can also use the Offline Calling feature or try an access number available for your location.
Try the above and let us know if you still encounter difficulties.
For any other questions, our Support Team is available 24/7.
Keep in touch!
DianhuaChina.com
Always Perfect When My Wife Calls Her…
Always Perfect When My Wife Calls Her Family And Friends In China. 👍
26 de julho de 2023
I have been using it for many years
I have been using it for many years. Easy to use! The call quality is good most of the times.
18 de julho de 2023
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