Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Ver mais
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Leia as opiniões dos outros
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Ver mais
A empresa respondeu
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Ver mais
A empresa respondeu
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Informações de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
Respondeu a 50% das suas opiniões negativas
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Quick delivery
As described and arrived quickly as per delivery method chosen

Resposta da Dickens Direct
I ordered a light that was advertised…
I ordered a light that was advertised as dimmable but after cutting my ceiling to make it fit I found it was not dimmable . I bought a special dimmable switch and it still did not work. I went on the website to ask why but unable to navigate to contact anyone. The only thing I could do was return it but at a cost. The light was cheap so I took a hit and put it in the garage and bought a more expensive one from a local store that worked

Resposta da Dickens Direct

Resposta da Dickens Direct
Ordered 6 lights
Ordered 6 lights all come in a few days of order problems and nice little lights very satisfied
Website easy for me to use.
I am not an internet expert but found ordering the product easy. I was kept informed about the delivery and my parcel arrived when expected
Item was as described
Item was as described, good value and looks well when installed. Only issue I had was adjustment of the sensor sensitivity as the instructions were a little misleading. The cover flips down from the top like an eyelid. Instructions make it look like it rotates.
Honest and straight forward.
First order
First order, super quick delivery (arrived next day) great quality product and great price too

Resposta da Dickens Direct
Great alarm
Bought a light alarm from Dickens direct as my mum wasn't sleeping too well and she loves it .thank you from mum and myself.

Resposta da Dickens Direct
Night light
Delivered on time and product exceeded my expectations. Ideal👍

Resposta da Dickens Direct
Good service & items value for money
Good service & items value for money - would use again - thanks 👍

Resposta da Dickens Direct
Very poor communication and customer service
Bought lights took the money but no communication at all. Didn’t know if the order had gone through so bought replacements then out of nowhere the lights arrived. Website states return form in parcel what a surprise it wasn’t after contacting them 5 times and each time promised to email returns I am still left with lights.

Resposta da Dickens Direct
Quality of the product was good
Quality of the product was good
Fast delivery service
Easy to order

Resposta da Dickens Direct
SATISFIED
I was disappointed with the quality of the actual product, but this company delivered quickly and issued me a refund quickly, so I would say Dickens Direct is a trustworthy company.
Good service
Simple to use website, fair prices and quick delivery

Resposta da Dickens Direct
Good sensor security light for the price…
Good sensor security light for the price, much smaller than I expected (I should have checked the dimension). Minimal instructions. Fast delivery.

Resposta da Dickens Direct
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