Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Ver mais

Classificada 5 em 5 estrelas

Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios para telemóveis

Escrito pela empresa

With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

137 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick delivery

As described and arrived quickly as per delivery method chosen

23 de abril de 2025
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Dear Amine,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
James
Customer Relations

Classificada 2 em 5 estrelas

I ordered a light that was advertised…

I ordered a light that was advertised as dimmable but after cutting my ceiling to make it fit I found it was not dimmable . I bought a special dimmable switch and it still did not work. I went on the website to ask why but unable to navigate to contact anyone. The only thing I could do was return it but at a cost. The light was cheap so I took a hit and put it in the garage and bought a more expensive one from a local store that worked

9 de abril de 2025
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
James
Customer Care

Classificada 5 em 5 estrelas

Great seller

Great seller, smooth transaction.

10 de abril de 2025
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
James
Customer Relations

Classificada 4 em 5 estrelas

Item was as described

Item was as described, good value and looks well when installed. Only issue I had was adjustment of the sensor sensitivity as the instructions were a little misleading. The cover flips down from the top like an eyelid. Instructions make it look like it rotates.

24 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery

Fast delivery

17 de janeiro de 2025
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Dear Constantin,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
David
Customer Relations

Classificada 5 em 5 estrelas

As advertised

It was prompt, easy to use. Just what I needed

4 de janeiro de 2025
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Dear Margot,

Thank you so much for your review

We hope to see you again with us.

Kind Regards,
David
Customer Relations

Classificada 5 em 5 estrelas

Great alarm

Bought a light alarm from Dickens direct as my mum wasn't sleeping too well and she loves it .thank you from mum and myself.

25 de dezembro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

Thank you so much for your review

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Product was as discribed

12 de dezembro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Night light

Delivered on time and product exceeded my expectations. Ideal👍

3 de janeiro de 2025
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 5 em 5 estrelas

Good service & items value for money

Good service & items value for money - would use again - thanks 👍

10 de dezembro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Classificada 1 em 5 estrelas

Very poor communication and customer service

Bought lights took the money but no communication at all. Didn’t know if the order had gone through so bought replacements then out of nowhere the lights arrived. Website states return form in parcel what a surprise it wasn’t after contacting them 5 times and each time promised to email returns I am still left with lights.

6 de dezembro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Classificada 4 em 5 estrelas

Quality of the product was good

Quality of the product was good
Fast delivery service
Easy to order

4 de dezembro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Hi,

Thank you so much for your review

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Classificada 3 em 5 estrelas

SATISFIED

I was disappointed with the quality of the actual product, but this company delivered quickly and issued me a refund quickly, so I would say Dickens Direct is a trustworthy company.

29 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

Simple to use website, fair prices and quick delivery

18 de outubro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Dear Charlie,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Jhon
Customer Relations

Classificada 5 em 5 estrelas

Good sensor security light for the price…

Good sensor security light for the price, much smaller than I expected (I should have checked the dimension). Minimal instructions. Fast delivery.

11 de outubro de 2024
Opinião espontânea
logótipo da Dickens Direct

Resposta da Dickens Direct

Dear Keith,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
David
Customer Relations

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

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