Had an issue with a fault on the website. Emailed CS and immediately got a reply and the problem was solved Superb customer service and an excellent product range
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had an issue with a fault on the website. Emailed CS and immediately got a reply and the problem was solved Superb customer service and an excellent product range
A empresa respondeu
Adventure garden : plants for shade & sun. Easy communication..all queries answered quickly and helpful information given. Plants arrived well packaged & protected..the plant by numbers guide ma... Ver mais
A empresa respondeu
Wow! Too easy. Measure your bed, choose your planting type, enter the aspect. Done. Plants turn up in tip top condition - impressive packaging providing super protection despite the DPD guy somewhat m... Ver mais
A empresa respondeu
The plants arrived beautifully packaged and are such healthy specimens. The planting plan really made the difference between just being plonked in a pot, to looking professionally arranged. I’m buying... Ver mais
A empresa respondeu
Escrito pela empresa
Dig makes gardening easier.
We help people create beautiful gardens, balconies and outdoor spaces without the confusion, guesswork or high cost that often comes with gardening. Dig is designed for people who like the idea of gardening but don’t have the time, knowledge or confidence to get it right on their own.
Our professionally designed Instant Flower Beds and plant collections are tailored to the size, style and conditions of your space. Simply choose a garden theme, enter your measurements, and we’ll deliver the right plants to your door, ready to plant. Each order includes clear, easy-to-follow planting guides so you know exactly what to do and when to do it.
For those looking for something more personalised, Dig also offers a Bespoke garden design service through Dig Studio. This can range from refreshing a single flower bed or balcony to full garden design and landscaping support.
We don’t believe successful gardens should require expert knowledge. Through Dig Club, we provide ongoing advice, seasonal tips and practical support to help your garden thrive long after planting.
Sustainability is central to what we do. We use peat-free compost and encourage biodiverse, pollinator-friendly planting that supports nature as well as people.
Dig. Beautiful gardens. Delivered.
Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thanks to DIG we have a garden that feels like home, and they made the experience so simple and fun.
We took the adventure theme as a starting point, but it really was bespoke and we revised it with the team several times to get it just right and exactly how we wanted it; something that works for the whole family. I even discovered things about my floral tastes that I had never realised!
Communication was quick and every interaction with the team was a genuine pleasure. The plants arrived really decent in size too, so we had instant impact. A couple of plants were the wrong species - accidents can happen - but the way DIG handled it instantly was fantastic. We had tips on keeping things alive (we have tended to kill things in the past!) and the garden is thriving. The whole family got involved in planting and it's definitely spurred on an interest in gardening for our children. I can't wait to see how it continues to evolve through the seasons and mature.
A superb experience from start to finish - I wholeheartedly recommend DIG.

Resposta da Dig
Had looked at a number of instant garden type sites, decided to go for digclub as other reviews were positive and the different options available for the type of bed we were planting.
I was surprised at how many plants were delivered and at first didn’t think they would all fit.
But I followed the guide provided and they have all fitted in very well and have continued to settle in.
I look forward to seeing how it continues to grow.
Will be coming back for additional beds next year

Resposta da Dig
Excellent website and brilliant product, and overall fantastic service

Resposta da Dig
I know nothing about planting. The dig club gave me just what I want to have for my garden. Thanks Dig Club!

Resposta da Dig
This is such a fantastic service, we aren’t gardeners, but with Henry’s brilliant garden design and the fab plan that even we couldn’t get wrong, not to mention my lovely trowel, we now have the most brilliant jungle raised bed, we love it.
Thank you Henry

Resposta da Dig
Ordered a Jungle instant bed. Arrived within a week, was super easy to plant following the instructions and looks amazing! Can’t wait to see how it matures. Highly recommend.

Resposta da Dig
Really quick and friendly delivery to the door. Plants look great so far and the guide to where to plant each thing was really helpful.

Resposta da Dig
Great service, seamless delivery, and a helpful guide to planting.

Resposta da Dig
Brilliant service, prompt replies to emails, stunning plants! Really straight forward instructions and a brilliant idea

Resposta da Dig
Fantastic product and service, we are looking forward to using their service again.
We opted for a bespoke design as our border was an irregular shape and quite long. Henry responded promptly to all emails and we were very happy with the design.
The delivery was quick and the plants were of excellent quality.
We felt we really had value for money.
Fantastic service! The quality of the plants couldn't have been better and the design has transformed our garden.

Resposta da Dig
So far we have had a great experience with dig. They designed two perfect boarders for us, by creating a very detailed design pack for us. Delivery and service was really accommodating. We would highly recommend Dig and can’t wait for our plants to flourish completely. Thank you!

Resposta da Dig
Henry, Alex and the Dig team completely understood what I was looking for and nailed it. I used their bespoke service to design a small area of my garden that was previously just lawn. I was looking for something with colour through the year, not overstated, but with height to block the view of my cars on the drive and some grasses to catch the evening light and couldn't be happier. Thank you!
Easy to navigate website and ordering very straightforward. As these plants were for a business premises communication on possible delivery dates was very good. As the planters were all clear Henry kindly offered to plant them. Plants have been in for a few weeks now and are thriving.
Such a great company, really easy to order and brilliant customer service support. The plants are just perfect and all hand delivered. So much easier than the over priced garden centre’s.
I would highly recommend!
I contacted Dig after reading about them in the weekend newspapers. Having wasted lots of money previously on poorly selected plants I knew Dig was the service for me. My initial enquiry was answered promptly and Henry was very friendly & happy to help. My order arrived within a few days, delivered by Henry, with lots of information & guidance as well as a very clear planting plan. Preparing the bed and planting everything out was straightforward using the plan & I'm absolutely delighted with the selection and number of plants chosen for me. I check on my new Cottage bed daily and can't wait to see it mature and blossom! Thank you Henry and all at Dig.
Great customer service and really happy with the selection of plants. Easy to use planting plan. Would thoroughly recommend.
So easy and our beds so far look great! Excellent customer service and reasonably priced. Highly recommend! We’ll be using Dig again.
I’ve been recommending Dig Club ever since I found them…. Such a brilliant idea for a total novice gardener like myself who needs a steer. Great communication before and during purchase, and I can’t wait to watch my garden bloom!

Resposta da Dig
Couldn’t be more delighted with the products - our garden is now a jungle haven
Having just built a new house and with a lot of beds to fill, I felt majorly overwhelmed with the prospect of planting them up. Following a Mediterranean theme, Fabienne designed a total of 12 beds in all, carefully selecting the right plants for each area. Nothing was too much trouble during the design phase (many emails back and forth) and once happy she sourced all of the plants and trees (of which there were many) and the team came and planted them all up for me.
In a world where we've unfortunately come to expect mediocre customer service, these guys are excellent. They clearly love what they do and it shows in the end result. I can't recommend them highly enough.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.