Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Ins... Ver mais
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Leia as opiniões dos outros
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this... Ver mais
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Direct Cover
Escrito pela empresa
Informações de contacto
115 Pitt Street, 2000, Sydney, Austrália
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Excelente
911 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
When I had received the call I was…
When I had received the call I was hesitant, and about to hang up but Liam was absolutely wonderful and had exceptional customer service. He didn't even try to pitch he was a natural.
19 de fevereiro de 2026
very satisfied
30 de junho de 2025
Great and h we
19 de fevereiro de 2026
Plesent and easy to deal with and set…
Plesent and easy to deal with and set up life insurance policy.
16 de fevereiro de 2026
A very aproachable person and easy to…
A very aproachable person and easy to understand.
18 de fevereiro de 2026
The bloke I spoke to was very good to…
The bloke I spoke to was very good to talk to and was very happy with how he explained things
18 de fevereiro de 2026
Best phone operator ever
Best phone operator ever, he was so jolly and respectful throut the call, he was also patient. GIVE THE MAN A RAISE!. but other then that i am happy with the service.
18 de fevereiro de 2026
Talking with Luca was so amazing
Talking with Luca was so amazing. His customer service was so professional, knowledgeable and made every clear and understandable. I look forward to putting my trust and cover in this company
18 de fevereiro de 2026
A very clear communication
A very clear communication, easy to follow and understandable.
17 de fevereiro de 2026
The guy that helped me was very patient…
The guy that helped me was very patient and very understanding very happy with his customer service
17 de fevereiro de 2026
Quick and Easy set up.
Quick and Easy set up.
Great communication.
Easy to understand.
17 de fevereiro de 2026
Thanks
Thanks, Tully, for your really clear talk about the insurance policy. You made it easy to understand, and it’s great that it’s affordable with no medical requirements!
Yours truly,
Norlyn
12 de fevereiro de 2026
Made it so easy and clear of what I'm…
Made it so easy and clear of what I'm buying
16 de fevereiro de 2026
Kevin looked after all my needs with…
Kevin looked after all my needs with the start of my life insurance. Thanks Kevin!
12 de fevereiro de 2026
The lady help me to get this insurance…
The lady help me to get this insurance very well. sorry I forgot her name.
13 de fevereiro de 2026
A Kind call.
Dylan was very great over the phone helping me with all the information. It was a comfortable conversation and I felt really helped and supported. Thank you Direct Cover happy to be apart of an insurance company that will hopefully be a long term investment for me and my family.
10 de fevereiro de 2026
Liam was very helpful 🙂
13 de fevereiro de 2026
Liam was awesome very understanding at…
Liam was awesome very understanding at explaining on how it works well presented i recommend liam a awesome person aswell
Thank you again liam for your help
13 de fevereiro de 2026
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