Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Ins... Ver mais
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Leia as opiniões dos outros
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this... Ver mais
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Direct Cover
Escrito pela empresa
Informações de contacto
115 Pitt Street, 2000, Sydney, Austrália
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Excelente
911 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Paige has an excellent customer…
Paige has an excellent customer service. Accomodating and enthusiastic.
Make it easy to understand the policy i choose.
She is also patient with answering my query.
1 de maio de 2026
Outstanding service
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
1 de maio de 2026
Coen was fabulous
Coen was fabulous. He was lovely to talk to. He knew what he was talking about. Nothing was too much trouble. Made everything very easy thank you.
30 de abril de 2026
Liam was an absolute pleasure to talk…
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this experience for me such an easy one!!
29 de abril de 2026
Great service
Tim was wonderful to deal with. He was friendly, engaging and knowledgeable. He made the process of choosing life insurance a pleasant one.
28 de abril de 2026
Customer service
“Really impressed with the service! Super helpful, polite, and efficient. Made everything so easy for me. 10/10 experience!”
28 de abril de 2026
Clear product description
Liam was helpful and concise in explaining the product offered.
28 de abril de 2026
Gregory was very clear & concise with…
Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Insurance Policy. Thank you.
28 de abril de 2026
All was well explained with Liam happy…
All was well explained with Liam happy to be aboard
24 de abril de 2026
Gregory had great customer service
Gregory had great customer service. Very concise and clear and helped me to understand the policy and find the right one for me and my daughter. Even though the connection was not the greatest, he still pushed through with a smile on his face hehe..
23 de abril de 2026
I was made aware of the conversation…
I was made aware of the conversation being recorded Henry made it so easy to understand my needs. He was very good at explaining things to me.
23 de abril de 2026
Good customer service by Awa.
23 de abril de 2026
Paige is a superstar
Paige was very informative and answered all of my questions. A very knowledgable, courteous, and amazing professional. You have recruited a superstar! I think she would be a great mentor for other associates.
23 de abril de 2026
The operator was very pleasant and…
The operator was very pleasant and explained everything in plain English so I understood what I was signing up for
22 de abril de 2026
Coen
Coen, your insurance agent was very helpful about my life insurance query. There was a no-fuss application over the phone.
Thank you.
22 de abril de 2026
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