Directflooring Opiniões 

299
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Spent over §£1000 on flooring was told they would accept any returns as long as the boxes were unopened total lies I had three boxes returned and the refused my refund stay well clear of these unrespe... Ver mais

Classificada 5 em 5 estrelas

Haven’t received the flooring yet but have to say Connor in customer service was incredible. An absolute breath of fresh air to talk to someone who knows what they’re talking about and seemed to ac... Ver mais

Classificada 1 em 5 estrelas

Basically mislead by staff regarding return policy. Area Manger failed to contact me, even though their head office said he would. Having now to deal with it through consumer rights. Not holding... Ver mais

Classificada 5 em 5 estrelas

Great service from start to finish. I made a mistake on my email and wondered why I didn't get a confirmation and also I selected deliver when I wanted to delay collection from a branch. Called up And... Ver mais

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3,4

Aceitável

TrustScore: 3.5 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,4

Todas as opiniões

(299)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great.

Quick, helpful, professional service, no time wasting procedures, wide range of quality products. Try it yourself!

18 de agosto de 2025
Classificada 1 em 5 estrelas

My laminate flooring was left on the…

My laminate flooring was left on the street.. I paid £40 for delivery and it wasn't delivered to my flat! Very unprofessional delivery drivers! I am a small woman no way I could have got it upstairs had to phone my nephew who luckily wasn't far away to move it for me.. do not recommend! Very poor

27 de julho de 2025
Classificada 2 em 5 estrelas

Poor communication

Poor communication, I had an issue with delivery, chat didn’t work, email was unmanned and had to call by phone. The person said they would deal with my query but never called back.
Had to go to a showroom to get my internet order sorted.
Very poor service

26 de julho de 2025
Classificada 1 em 5 estrelas

I am still waiting on my order to be…

I am still waiting on my order to be delivered, the phone number on the website no one pick up just a recording telling you the mail box is full. My order was placed June 16,2025 and my delivery date was June 18,2025 it is July 4,2025 and I have not received my order, otter nonsens.

16 de junho de 2025
Classificada 1 em 5 estrelas

Worse Company to deal with

I went into the showroom in Glasgow, gave the guy the measurements and he calculated how many packets of flooring I would need including 10% for wastage. I ended up with 5 packets left over and when I called to say I would bring them back I was told that they would need to pick them up at a cost of £49.50 plus 10% of the value of the packets I was returning. I told her that if the guy had calculated the amount of packets I needed correctly then I would not have to return them. She told me that, obviously the measurements I gave him were off. These floors have been measured by three different joiners and they all come up with the measurements I gave to the them. If I could give a 0 score I would So I DO NOT RECOMMEND and advise to avoid at all cost unless you want to be out of pocket.

27 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

GREAT EXPERIENCE PLACED 3 ORDERS

I have had a great experience with direct flooring, this is the 3rd Order I have now placed with them. The Kronotex Oak Laminate flooring in oak grey IV ordered 3 times now it's such a beautiful finish and has a lovely shine to it. It makes my livingrroom look bigger 😄 and it's great in my lobby
. I would recommend this flooring and company.

25 de junho de 2025

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