Octa Broker Opiniões 

Resposta da Octa Broker

26/06/2026

Hi!

Thank you for your feedback and support.

We're delighted to hear that you're enjoying our app. We truly appreciate your kind words!

Kind regards,
Octa Rep.

Resposta da Octa Broker

26/05/2026

Hello!

Thanks for choosing Octa! We’re glad to have you with us and are always here if you need support.

Kind regards,
Octa Rep.

Resposta da Octa Broker

7/04/2026

Hello!

We appreciate you choosing Octa and sharing your experience. If you ever need support, our team is here for you.

Kind regards,
Octa Rep.

Resposta da Octa Broker

15/01/2026

Dear Valeria De Mello,

Thank you for your feedback! We’re glad to hear that our Customer Support was helpful and that withdrawals are processed smoothly after verification. We always aim to resolve issues quickly and make transactions as seamless as possible.

If you have any questions, please contact us via email or live chat!

Kind regards,
Octa Rep.

Resposta da Octa Broker

10/12/2025

Dear Jose Eduardo de Oliveira,

Thank you for taking the time to leave your feedback.
We're sorry you're not satisfied with our services. However, we must admit that access to your account has been blocked due to the following reason:
Service denied in accordance with p. 3.10 of the Customer Agreement. It means that the Company reserves its right to discontinue services provided to you. Access to your Personal Area on our platform is blocked and won't be restored.

We thoroughly checked on your case and see that the refund is in process. It means you will receive it soon. If you have any more questions, feel free to contact us via email or live chat.

Kind regards,
Octa Rep.

Resposta da Octa Broker

18/11/2025

Dear Agnaldo Souza de morais,

Thank you for reaching out to us and for sharing your valuable feedback regarding your recent experience. We appreciate you taking the time to highlight your concerns.

Please accept our sincere apologies that the required internal verification and checking process has been protracted. 
We understand that waiting for a resolution concerning your account or funds can be stressful, and we regret any frustration or inconvenience this delay may have caused.

We want to reassure you: your funds remain safe with Octa. 
Our dedicated team is working diligently and prioritising the completion of this necessary verification as swiftly and efficiently as possible. We commit to notifying you the very moment this essential process is concluded.

Kind regards,
Octa Rep.

Resposta da Octa Broker

20/01/2025

Dear Fernando Maforte,

Thank you for reaching out to us. Based on the account number you provided, we located an Octa account linked to this case, and we’d like to provide you with an update regarding the situation.

After a thorough review, we regret to inform you that the account has been permanently locked due to specific policy violations. While we understand how disappointing this may be, we assure you that this decision was made following careful consideration and in line with our policies.

As part of our commitment to resolving the matter, we have processed a refund of 9,471 USDT to your USDT wallet. We recommend checking your wallet for the updated balance. Should you encounter any issues or have further questions, please don’t hesitate to contact us at support@octafx.com or via live chat.

We sincerely apologize for any inconvenience caused and appreciate your understanding. If there’s anything else we can assist you with, please feel free to let us know.

Kind regards,
Octa Rep.

Resposta da Octa Broker

22/07/2024

Dear Ueslei Fernando Vieira,

Thank you for your positive feedback! We're delighted to hear that you appreciate the transparency and agility in our services. At Octa, we prioritise providing clear and swift solutions to ensure a smooth trading experience for our clients. Your recognition of these efforts encourages us to continue enhancing our platform and services.

We would love to know if there are any specific features or improvements you would like to see that could enhance your experience even further. Your feedback is invaluable to us as we strive to meet and exceed your expectations.

Please feel free to share your suggestions or any further inquiries by contacting us at support@octafx.com. We are always here to assist you. We look forward to serving you and ensuring your trading experience remains exceptional.

Kind regards,
Octa Rep.

Resposta da Octa Broker

10/07/2024

Dear Romain Sainvil,

Thank you for taking the time to leave us a 5-star rating. We're glad to see that you've had a positive experience with our services. Please note that there is an enormous pool of educational videos and webinars on our official YouTube channel. You are most welcome to subscribe it and enjoy these resources to make your trading journey better.

We would like to know if you have tried our Octa Space program yet. If you have any suggestions, feedback, or specific aspects of our platform that you'd like to share, please feel free to reach out to us at support@octafx.com. Your insights are invaluable to us, and we're always here to listen and make improvements.

We look forward to continuing to serve you.

Kind regards,
Octa Rep.

Resposta da Octa Broker

11/04/2024

Dear Mabel Gonalves Arajo,

Thank you for taking the time to rate our Octa Trading platform. If you're still in the learning phase, we recommend exploring our extensive educational resources available on the Octa platform. With a wide range of materials, you can continuously enhance your trading skills and knowledge. Starting with a demo account is a great way to test your strategies before diving into live trading.

Additionally, you can check out our YouTube channel, where we regularly host webinars conducted by our experienced trainers and expert traders. Be sure to follow us on social media for the latest updates and promotions. If you have any further questions, don't hesitate to reach out to us via live chat or email us at support@octafx.com. We're here to support you every step of the way.

Kind regards,
Octa Rep.

Resposta da Octa Broker

15/03/2024

Querido Fernando Gabriel De Oliveira O!

É com imensa gratidão que recebemos a sua avaliação 5 estrelas! Agradecemos sinceramente por você dedicar seu tempo para avaliar nosso aplicativo. Além disso, gostaríamos de lembrar que você pode participar do nosso programa “Convide um Amigo” e ganhar comissões por cada lote processado pelos seus amigos. Se desejar mais informações sobre como participar, entre em contato conosco pelas redes sociais. Estamos à disposição para orientar e esclarecer qualquer dúvida que você tiver. Obrigado novamente pela sua avaliação e apoio contínuo!

Atenciosamente,
Octa Rep.

Resposta da Octa Broker

8/02/2024

Dear Mauricio Gondim,

We'd like to express our sincere gratitude to you for giving us a high rating and sharing such a positive review. Knowing that you enjoy our platform brings us immense joy, and your kind words inspire us to continuously improve our services. We're curious to learn about your experience with our services, such as how long you've been using them and which parts you find most appealing.

Additionally, we have a program where you can earn rewards when your friends use our services. You can find more details by clicking on this link: https://www.octafx.com/ib/invite-friend/.

To stay updated on our latest news and special offers, you can follow us on social media. If you have any questions or need assistance, please don't hesitate to reach out to us via live chat or by emailing support@octafx.com. Our dedicated team is here to assist you whenever you need it.

Kind regards,
Octa Rep.

Resposta da Octa Broker

22/01/2024

Dear Gabriel Henrique Gianfelice,

We humbly apologize for the tardiness of our reply and extend our deepest appreciation for your generous review. Your satisfaction with our services is truly heartening. Our teams are dedicated to providing exceptional service, and we are thrilled to hear that their efforts are having a positive impact. If you don't mind, we would love to know how long you have been trading with us. Your feedback will be forwarded to the relevant department.

We would greatly appreciate it if you could please take the time to consider following our social media platforms so that we may keep you informed about our latest news and promotions. If you have any further questions or require additional information, please do not hesitate to reach out to us through our live chat or email (support@octafx.com). Our team is available around the clock and would be delighted to assist you in any way we can. We look forward to hearing from you soon.

Kind regards,
Octa Rep.

Resposta da Octa Broker

11/10/2023

Dear Rafael Osmando Da Silva Barros,

We regret not being able to respond to you earlier. We extend our gratitude for the fantastic review. It's always exciting to see that you enjoy our services. Thank you for liking our services. Our teams work really hard to provide you with the best service and I am sure your comment would make their day. I would forward it to them. We would like to know what is your favourite feature on Octa.

To keep you informed of our most recent news and offers, we request that you follow our social media platforms. If you need any further information or have any questions, you may contact us via live chat and email (support@octafx.com). We are available for you 24/7 and eagerly await your response.

Kind regards,
Octa Rep.

Resposta da Octa Broker

29/09/2023

Dear Eudes Schueler Vieira,

Thank you for choosing Octa. Please note that we offer many advantages, such as low spreads, fast execution, a wide range of payment options, free educational materials, demo trading, a generous affiliate program and many more. Follow us on social media for the latest news and product updates.

If you face any complications at the beginning of your trading, please get in touch with the Support Team in Live Chat or email support@octafx.com, and we will guide you through the whole process. Also, we suggest opening a demo account where you can trade risk-free and check educational materials available on our blog and YouTube channel.

Kind regards,
OctaFX Rep.

Resposta da Octa Broker

Actualizada a 9/10/2023

Dear Peach,

We're sorry to read about your experience. Rest assured that our team will always help if our traders face any issues. We encourage you to contact our team via social media channels (Instagram, Facebook) and describe your issue in detail. Also, you can update your review by adding your trading account number. Our team will investigate your matter and see what we can do for you.

Regarding our platform, please make sure you're using the latest version of the app, your Internet connection is more than 10 Mbps, clear the Internet cache, and close all the applications on your phone that are not in use. If you experience the same issue, kindly contact us again. We are looking forward to hearing from you.

Kind regards,
Octa Rep.

Resposta da Octa Broker

26/07/2023

Dear Adriana cristina Camargos pero,

Thank you for your feedback. We value your kind words and are thrilled to learn that you think highly of our app. We regret that using our Copytrading platform to copy the Masters has resulted in such losses for you. Be advised that copytrading carries the same risks as traditional trading. Trading in forex carries some risk, even with a thorough market analysis. If the market moves against the direction of your trade, you could lose money. Many things can work against you, including significant economic releases, noteworthy news stories, or the start of a trading day when the market is erratic. More information is available at the following link: https://www.octafx.com/risk-notice

It is always advised to use caution and do extensive research before deciding which master trader to follow. You can always get in touch with us by live chat or email at support@octafx.com if you have any additional questions or arising issues. We are always available to help you.

Kind Regards,
OctaFX Rep

Resposta da Octa Broker

17/07/2023

Dear Lidiane A M Almeida!

Your positive review has brought us immense joy, and we are grateful for your kind words. It's always a pleasure to receive such feedback from our valued customers. We are especially thrilled that you appreciate the experience you had with us and are satisfied with our services. To ensure you stay informed about our latest news and promotions, we encourage you to follow our social media channels. This way, you can stay updated on any exciting developments or special offers we have for our valued customers.

If you require any further information or have any questions, we are here to assist you. Our live chat support and email services are available 24/7, ensuring that you can reach out to us at your convenience. Feel free to contact us anytime at support@octafx.com. We eagerly await your response and are committed to providing you with exceptional service. Thank you once again for your wonderful review.

Kind regards,
OctaFX Rep.

Resposta da Octa Broker

28/06/2023

Dear Antonio Pontes,

We appreciate your wonderful review and are grateful for your recognition of our secured platform. Our dedicated teams work tirelessly to provide the best possible service to our valued customers. Your feedback will be shared with them, and we are certain it will brighten their day. We are curious to know how long you have been trading with us. Your trading experience with us is important to us, and we strive to continuously enhance it.

To stay updated on our latest news and promotions, we kindly request that you follow us on our social media platforms. For any further details or queries, please do not hesitate to contact us through our live chat or email (support@octafx.com). We are available to assist you and eagerly await your response. Thank you once again for your feedback and kind regards,

Kind regards,
OctaFX Rep.

Resposta da Octa Broker

27/06/2023

Dear Rafael Halles do Valle

Thank you so much for taking the time to leave us the review. We are delighted to hear that our services are working so well for you and that you are happy with our payment system. As for copy trading, you are most welcome to try our Master trader search filter and find a Master with the same school of thought when it comes to trading. For any further information, you can contact us via live chat or via email at support@octafx.com.

We would like to know long you have been trading on our platform. We recommend you follow our social media platforms to stay updated with the latest news and promotions. We hope to hear from you soon.

Kind regards,
OctaFX Rep.