Direct Gap Opiniões 1109

I used direct Gap on my previous new vehicle and find the process quite straightforward, although I've never had to make a claim having read other customers reviews i have confidence in the quality of the product, they offer a competitive price with a high level of cover and should the worst happen then I have the peace of mind having chosen a reputable company.

I was able to speak directly to someone! Also my call was answered directly without having to hold on and on and on. And press numerous buttons! The lady was very efficient and helpful and the whole process took barely 15 minutes. I would recommend this company highly.

Offers great advice about minimising risk whist at the same time providing extremely competitive rates for taking out bespoke insurance cover. Professional and reassuring .

This is 4th Time I have renewed with Direct Gap - I rang to workout how to move from an existing policy to a new one. Customer services were very helpful and friendly. I haven't had to claim at all so can't comment on that experience, But would recommend Direct Gap. Its refreshing to actually talk to someone on the phone

Really helpful with my queries. Got my cover arranged very quickly.

I purchased GAP insurance for protection I hope I will never need…

Third car now with this company, no complaints, lady was personable and knew her stuff

Amazing customer services, no automated menus just a helpful person on the ned of the phone. Better prices that a lot of other providers too; I have had many policies through direct gap over the last 8 years and I couldn't say a bad word.

Professional & competitive.
Recognised that we had used them before and gave a discount as a returning customer. What’s not to like!

Renewal
Called to renew gap insurance was easy to do,help from agent was spot on, I will recommend to anyone.
Thanks

This company is excellent - so easy to deal with. Diane is charming, patient, and is completely customer centric, who knows exactly how Direct Gap’s systems work, and how to explain things clearly and succinctly. She is certainly a diamond in the Direct Gap Crown.

Third vehicle i have covered using Direct Gap and as with every other two occasions it was guick , easy and a great price .

My husband and I have both used Directgap for our new vehicles over the years. Very pleasant, caring and informative staff who are always ready to help should any queries arise. Would definitely recommend.

Direct Gap easy to get quotation. Composite pricing and Customer Service is excellent. Would recommend it his company to othets.

Great company, really helpful, thanks

I have recently taken out another policy with Direct Gap and was very pleased that Elizabeth was still with the company and contactable on the same direct phone number, no lengthy call centre ques.
The service from Elizabeth is personal and professional she is a real credit to your company and goes above and beyond for her customers.
I happened to mention on the phone that I would be changing my registration to a private reg, a few days later Elizabeth got in touch and prompted me to make the change, this was very much appreciated.
I would have no hesitation in recommending Direct Gap based on the service Elizabeth has provided me.
Thanks again Elizabeth

The lady who answered my call was very polite and interactive with myself.
The whole process only took a few minutes and she was very professional and pleasant

Really nice to speak to someone as opposed to doing everything online! Diane was helpful and efficient and it took only minutes to get our policy sorted.

I found Diane your representative very polite and informative. All my queries and questions were answered immediately and efficiently. Fully recommended.