Very easy to obtain several options and quotes to meet my needs. Very clear website to use and selecting and buying the product was a breeze. No hidden jargon or redirection, just simple straight forw... Ver mais
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Leia as opiniões dos outros
I've been buying GAP insurance from Direct Gap for years and these guys are the best. Any questions, just phone - real people answer in seconds and are always so helpful. Very competitive prices too.... Ver mais
Decided on Direct Gap as a result of reading customer reviews. I called the number on the website and spoke to a very helpful gentleman who finalised the purchase for me. Very good service at this ini... Ver mais
Excellent service. This is my second gap insurance deal with this company and I would highly recommend them. Sarah was very helpful and friendly and sorted my insurance out quickly in a hassle free pr... Ver mais
Informações sobre a empresa
Escrito pela empresa
Direct Gap is one of the leading online providers of Gap Insurance.
Informações de contacto
Valley Road, HX7 7HA, Hebden Bridge, Reino Unido
- 01422 756 100
- enquiries@directgap.co.uk
- directgap.co.uk
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It’s my second policy with direct gap…
It’s my second policy with direct gap and it’s a very easy experience to do
Excellently guided through the process by Haley who was a pleasure to deal with
Claims handling company slow to pay out
Quick to take your money and in principle a great plan however your claims handling company is very tardy at dealing with and paying out on claims.
Great customer service
I had the pleasure of speaking to Hayley today. Hayley was so pleasant and helpful. It is so nice to have such an enthusiastic and knowledgeable member of the team help me with my policy.
Fantastic price for gap insurance…
Fantastic price for gap insurance almost 50% cheaper than what was being offered through my car lease company.
And my call was answered but the wonderful Hayley if only all calls were dealt with like this.
Highly recommended and a pleasure to deal with many thanks.
5 Stars for GAP insurance and their Customer Service.
I rang Direct Gap as it is one of the companies recommended by WHICH magazine for a Gap insurance quote for my new car. The two female members of staff I spoke to were extremely friendly and helpful. I chose Direct Gap not only for the price of my insurance but also for their great customer service. Feeling confident that should I need to contact them in the future they would be happy to help. Would highly recommend. Thank you.
Very helpful and professional.
A friendly and professional service.
A friendly and professional service experienced this afternoon having taken out new buisness.
Spoke to Hayley who was very helpful and professional in taking this customer thro the procedure of setting up a policy.
The truth is,with customer experience such as this the customer is made to trust and have confidence in the brand,and they become loyal and talk of the brand to other people through word of recommendation.
They say first impressions help you stand out and be remembered.
Thank you Hayley and Direct-Gap
Absolute brilliant start to finish no…
Absolute brilliant start to finish no hassle quick to set up and Diane couldn't be more helpful thank you
Very Assuring
Very assuring and knowledgeable customer service advisor.
Super friendly and efficient service
Super friendly and efficient service. Thanks to Hayley for making this purchase so straightforward.
Its worth covering new car
This is the third time I have taken to protect a new car. Process to set up was easy, cost much cheaper than previous purchases. Believe it a worthwhile investment.
Spoke to a very friendly and helpful…
Spoke to a very friendly and helpful lady called Haley Whitworth who sorted Gap Insurance quickly for 2 vehicles we have just had delivered. Sent confirmations whilst I was still on the phone and all correct. Took payment over the phone and was a pleasure to speak to.
Haley was AMAZING!!!
Haley was great with dealing with my policy and the changes I had to make. Prompt and efficient getting back to me!
Fantastic service and customer support from Haley!
Would definitely recommend ;))
Fantastic
Getting all 3 quotes with Haley was great she listened to what you wanted she gave a very reasonable price and dealt with it all.
New Gap Policy
Replaced our current Gap Policy with a new Purchase today. Haley the customer service representative helped us secure all the necessary paperwork and she is a credit to Direct Gap insurance. Many Thanks Haley Mr and Mrs Edge. 🙏
Quick and simple!
Very good agents who help guide you through the different types of policy, mine was to cover a lease gap insurance. Diane originally and then Haley were friendly and understood my requirements, as a continuing customer I was also offered a 10% discount by Haley on my next insurance which was most welcome. Good company with good people.
I have used this company before and…
I have used this company before and have always found them very helpful and affordable. I renewed my gap insurance over the phone. It took a matter of minutes and my confirmation confirmations came through via email in the same time. Brilliant service.
Quick
Quick, easy and a lot cheaper than other quotes. Wre really helpful via direct messaging or phone
I would highly recommend Direct Gap
I would highly recommend Direct Gap, I hope you are lucky enough to talk to Hayley. Fantastic service, great communication and best of all the price. I have used Direct Gap before. This is my 3rd time. Every single time they have had the best price. The whole process was quick and easy and I'm now covered. Thank you Hayley Whitworth and Direct Gap.
Haley was very good at running through…
Haley was very good at running through the policy options to me and was very courteous, polite and friendly
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