Very helpful and have a vast range of products to choose from. I made a mistake when i placed my order and one of the items needed to be swapped for a different one, i understood that the one i want... Ver mais
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Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... Ver mais
Great customer service and competitive pricing! Placed an order before the cut off and it got put on next day delivery. Would use DTS again.
Ordering process was simple and straightforward, customer service were very helpful when I had a question. Products arrived quickly and were exactly what I needed for the job......thankyou.
Informações sobre a empresa
- Loja de Iluminação
- Loja de equipamento de segurança
- Loja de peças sobressalentes e componentes electrónicas
- Serviços de aquecimento
Informação fornecida por diversas fontes externas
If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.
Informações de contacto
Plymouth, Reino Unido
- 01752 261211
- sales@directtradesupplies.co.uk
- directtradesupplies.co.uk
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Items were competitively priced and…
Items were competitively priced and despatched very quickly.
I will definitely be using your company again
Prompt, efficient service
This company was able to sell me a light fitting more cheaply than previously found, and in a phone conversation, advised me to select direct delivery. The item came in 2 days as promised. This was after I'd been let down by a different company. Excellent help and pricing.
Prompt communication and delivery
Prompt communication and delivery. Easy to get in touch.
Very helpful and the goods arrived next…
Very helpful and the goods arrived next day.
Would use again
Found air curtains on your web site…
Found air curtains on your web site easy to order very quick delivery made my job so simple you also stock a lot of other electrical items that I use so will be ordering from you soon
Fantastic product
Fantastic product. Quick and safe delivery. Easy to use website.
Thank you so much.
Faultless experience for my first…
Faultless experience for my first purchase. The aftersales experience also very good when I established one unit was faulty. Ashley was very helpful to resolve and very quickly arranged the replacement. Will happily use again.
WATCH OUT - Stay away from this supplier as they…
Stay away from this supplier as they trap you by advertising lower prices and not fulfilling your order due to stock issues. I placed the order and they took money out of my account and later I also got a confirmation email for order dispatch but nothing after that.
I waited few days and then after calling and chasing I was told they do not have stock and I am talking after 2 weeks. They kept my money for 2 weeks and then gave me option to get half of my order and get a refund of half.
I would not recommend this supplier to anyone due to wasting my time and holding money for no reason and not keeping me updated in regards to my order.
They really don't care for their customers
Good experience, thank you.
Delivery received on time and item has been well packed and as described on website, website easy to use.
As it says on the tin!
Placed an order on a Sunday and arrived Tuesday morning..... + the most competitive prices I could find. Well packaged, and delivered with care. I'm not one to feedback but credit where credit is due. A+++++ No complaints from me!
What a great company £80-90 cheaper…
What a great company £80-90 cheaper than next for the same light and delivery was next day no extra charge wow
Best value online
Best value online, fast delivery, great communication
Very satisfied customer.
Excellent in every way
Right from the word go an excellent experience, helpful advice technical leaflets emailed instantly and a lightning fast delivery. Top company to deal with.
I know where all my future business is going , can’t rate them highly enough
Customer service ten out of ten
Was a bit worried by some of the reviews about customer service but have no fear, they surpassed my expectations. Floor lamp and ceiling light fitting and bulbs purchased. Fantastic prices and delivery quick and well packaged. Was missing 3 bulbs but quickly sorted out and some sent out 1st class. Well done DTS one happy customer.
huge range, good service
Even through the Royal Mail strikes in December, DTS delivered. I have ordered lights and smoke alarm detectors. They are very informative and provide a great service. Have tried a few firms in my refurbishment and can honestly say, they have a huge range and the best customer service so far. Very pleased.
Avoid at all costs
Do not buy! This company are terrible, we ordered a part for our heating system which stated 1-4 days, we are now on day 5 and we have been told the part will be with us in another 4 days, in the meantime we have no heating in the middle of January with two young children and are facing temperatures down to -6 this week. I have found the exact same product on Amazon available on prime. My husband ordered thinking it wouldn’t be an option on Amazon but we could have avoided a very cold week, add into the mix that you can’t get hold of this company at weekends to cancel the order or to ask why the delivery is taking much longer than stated and when you do get through they seem not to care, offer excuses and say there is nothing they can do it will still be 4 days it’s a very bad experience.
Order placed but goods not yet…
Order placed but goods not yet received. Advised delivery 10.01.23
Very impressed with Direct Trade
Very impressed with Direct Trade supplies. My lights were very well packaged & arrived safely. I did worry when 1 out of 2 packages arrived and the paperwork said they had both been delivered. I called & was told that I should wait a day or 2 as the courier had probably split them up. The very next day it arrived. The lights look fantastic up. I chose a 3 arm chandelier for the Lounge & the same in the five arm for the dining room. I would definitely buy from you again
I ordered some outdoor lights for my…
I ordered some outdoor lights for my drive and found Direct Trade Supplies were offering them at the best price by far. Ordering from the website was really straightforward and delivery was really prompt. All in all a positive experience and I can recommend this company and would use again.
Fast and efficient service
Fast and efficient service; product as shown on website, easy ordering.
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