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Dishpatch Opiniões 2858

TrustScore: 4.5 em 5

4,6

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Excellent service, meal arrived in very sturdy box with ice packs on requested delivery date. Impressed with standard of meal. Ordered the Persian Meze, enjoyed putting the components together as per... Ver mais

Classificada 5 em 5 estrelas

We had the Mexican Drunken Chicken and it was absolutely delicious! The chicken was tasty and I really enjoyed the cheesy slaw and mojo rojo, just the right level of spice for me. I thought it was gre... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The Winners Table parcel arrived promptly with everything present and undamaged. It is unfortunate that the smallest pack is for 2 diners as I have to eat the same meal over two days. It is far too ex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de refeições
  2. Serviço de entrega de alimentos ao domicílio

Escrito pela empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 3 em 5 estrelas

ONLY 2 DAYS NOTICE OF AUTO RENEWAL DATE

Renewal time has arrived and the advance notification of auto-renew has only given 2 days notice. I recommend cancelling auto renew immediately after joining. Cancelling auto renew keeps you in the driving seat.

1 de janeiro de 2026
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Resposta da Dishpatch

Hi Mandy,

Thank you for leaving a review. Customers are informed when signing up that memberships do auto-renew, though we're always happy to cancel any memberships when customers get in touch.

Best,
Team Dishpatch

Classificada 3 em 5 estrelas

Beef Wellington Banquet let down

Communication , delivery , packaging and cooking instructions first class .
Meal itself very much curate’s egg - part excellent , part disappointing to say the least .
There is a lot of bread / brioche in this menu ( more than we had realised) so left the sourdough starter untouched .
Chicken liver parfait / brioche was light and tasty .
Champagne &saffron soup was , for us , the star of the show . Really lovely .
Wellington - well frankly , a let down , whilst the beef was clearly good quality and cooked beautifully , the same cannot be said about much of the rest of the dish . Quite what the amount of cabbage inside the pastry was intended to do other than bulk out the Wellington for cosmetic reasons is beyond me . All it did manage to do was make much of the pastry soggy
The Jus was downright offensive- incredibly concentrated and “chemical”
Pudding ( more brioche) just not well executed - the pears were hard ( not firm bur hard ) and seemed to have been marinated rather than poached .
Pate de fruits - excellent .
All in all a disappointing New Year’s Eve meal . I feel certain Michel Roux Jnr would not be happy to be served this version of a menu bearing his name .

31 de dezembro de 2025
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Resposta da Dishpatch

Hi Graham,

Thank you for leaving us your detailed review, it's greatly appreciated and needless to say it sounds like this menu didn't meet your expectations. We'll be passing this over to the feedback team though if you have any additional feedback at all, please do not hesitate to get in touch with our support team directly as I'm sure they'd be more than happy to help.

Best,
Michael

Classificada 1 em 5 estrelas

Not as advertised

I bought the Andi Olivers luscious prawn Mac and cheese. Cooked according to instructions It was very dry and only a hint of cheese sauce. The prawns were nice but the the main taste was of pasta and spice. It was supposed to serve 4 to 6 people (changed from 6 to 8 on original description on Christmas Waitrose) but it was only enough for3 to 4 people. Poor value at £20.00 wouldn't buy again

25 de dezembro de 2025
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Resposta da Dishpatch

Hi Jenny,

Thank you for getting in touch.
We believe you've purchased this directly via Waitrose - in this case we'd suggest to contact the Waitrose customer service directly as I'm sure they'll be more than happy to help with this.

All the best,
Team Dishpatch

Classificada 5 em 5 estrelas

Fantastic service and support from…

Fantastic service and support from staff at Dishpatch. Packaging and delivery excellent. Instructions easy to follow and the meal itself fantastic. Everything fresh and totally delicious.

25 de dezembro de 2025
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Resposta da Dishpatch

This is wonderful to hear Esther, thank you so much for your kind words and we're so glad to hear that you've enjoyed both our menus and the support that we provide.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Excellent service delivery and…

Excellent service delivery and instructions. Very tasty food with great portions too

26 de dezembro de 2025
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Resposta da Dishpatch

Thank you for such kind words Susan and we hope you get to dine with us again sometime soon.

All the best,
Team Dishpatch

Classificada 1 em 5 estrelas

A Christmas disappointment ed the Michel Roux Christmas Feast…

Ordered the Michel Roux Christmas Feast and was truly disappointed in the concept and delivery. The soup was delicious but too much bread (delicious) and two scallops not the same size and too rich given the next course was a rich parfait with more bread. Beef Wellington tough, jus too rich and vegetables a bit gross. Pudding- pear in one portion not cored and inedible- couldn't cut it. More brioche!

25 de dezembro de 2025
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Resposta da Dishpatch

Hi Wendy,

Thank you for leaving us your review and it definitely sounds like this menu didn't meet your expectations here. If you haven't already contacted out support team with regards to your experience, we'd recommend doing so directly at hello@dishpatch.co.uk

Best,
Team Dishpatch

Classificada 5 em 5 estrelas

The St John celebratory spread

The St John celebratory spread arrived in timely fashion, before lunch on Christmas Eve, I didn't actually eat in on Christmas Day as I had lunch out with friends, I am still working my way through it bit by bit, I don't like eating large meals so I am spinning it out, I still, on the Sunday after Christmas, have at least 2 meals to go , everything has been really delicious, easy to prepare, beautifully packaged (except I worry a bit about all the plastic, but I don't suppose there is an alternative), altogether a great treat.

24 de dezembro de 2025
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Resposta da Dishpatch

Hi Mrs Paris,

Thank you for leaving us such a great review and we're glad to hear that you enjoyed it. In terms of the containers, we're always looking at different options, though unfortunately this does need to take into consideration keeping the menu intact and safe during transportation, so it's an ongoing battle but we're always looking into new options for this.

With this being said, we hope you had a wonderful Christmas and new years (albeit a belated one!)

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Better than eating out

After ordering food from dishpatch and have tried 5 different chefs we can honestly say we have enjoyed every one.

25 de dezembro de 2025
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Resposta da Dishpatch

Thank you so much Kerry and this is wonderful to hear.
This is the best part, as we love to offer as many different menus from a variety of chefs so we're super pleased to hear you've been trying different menus!

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Beef Wellington Banquet & Bouef Bourguignon - Tremendous…

Had the Beef Wellington Banquet on Christmas day, well actually saved the dessert for Boxing Day. Everything was absolutely delicious, and the instructions were exceptionally good. Main course only 35 minutes! We'd also had Michel Roux's Bouef Bourguignon a couple of weeks previously, and that was alo excellent

25 de dezembro de 2025
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Resposta da Dishpatch

This is wonderful to hear and thank you so much for sharing your experience with us! We hope you continue to enjoy your menus in the future.

Best Wishes,
Team Dishpatch

Classificada 3 em 5 estrelas

Beef was not great in the beef…

Beef was not great in the beef Wellington and sauce had an odd taste. Much nicer when we had the same thing last Xmas

25 de dezembro de 2025
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Resposta da Dishpatch

Hi Andrew,

Thank you for leaving us your review and we're sorry to hear this!
We'll get this passed over to our team right away, though if you have any additional feedback you'd like to provide us with, please do not hesitate to contact our support team at hello@dishpatch.co.uk if you haven't already.

All the best,
Team Dishpatch

Classificada 5 em 5 estrelas

Trust in Michel Roux's cuisine

Trust in Michel Roux's cuisine. Great idea and an ideal way not to get stressed.

25 de dezembro de 2025
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Resposta da Dishpatch

Thank you so much for your review Winston and you're right, Trust is Key.

All the best,
Michael

Classificada 5 em 5 estrelas

Fine dining at home

Fine dining at home. Food tasted great, looked great. Easy to prepare but result was very special. My wife is increasingly unable to go out for fine dining, this preserves that experience for us at home.

24 de dezembro de 2025
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Resposta da Dishpatch

Thank you so much for sharing your experience with us Victor and we're honoured to be able to help customers who find difficulty with going out, have these special moments.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Delivered on time

Delivered on time. Well packed. Good size portions. Great value for money. Exceptional taste. The Champagne and Saffron soup with scallop was fantastic.

25 de dezembro de 2025
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Resposta da Dishpatch

This is wonderful to hear Claire, thank you so much for sharing your experience with us!

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Five pleasurable culinary evenings

We’ve had five successful experiences over the year. We’re careful to choose menus we both like the look of and we’re happy to buy at the high end of the price range. The process of ordering and delivery has been gratifyingly straightforward, the ingredients are cleverly packed, the instructions clear and the food has always been good restaurant quality. It isn’t cheap but it’s cheaper than eating similar food in an upmarket restaurant. Added to which we like the fact that you can buy the wine accompaniment (or buy decent value wine from Dishpatch).

We’ve become committed consumers, we get the supper club discount and have saved more than the subscription cost. What’s not to like if you like sophisticated food?

26 de dezembro de 2025
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Resposta da Dishpatch

This is a wonderful review Mike, honestly. Thank you so much for sharing this with us and we hope that you continue to thoroughly enjoy your experience with us here at Dishpatch.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Every mouthful was perfect

From delivery to the final mouthful was perfect. The meal came in a small box which fit perfectly in our crammed fridge. The meal was easy to prepare and didn’t involve hardly any washing up, bonus. Would definitely buy again and highly recommend to others.One of the most memorable meals we have had in years. Thank you
It was the Michel Roux Beef Wellington Meal

27 de dezembro de 2025
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Resposta da Dishpatch

Thank you so much for your review Leigh!
We wish we knew which menu you were referring to as you don't mention it in your review, though we're glad to hear you thoroughly enjoyed it.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Delicious curry with excellent variety…

Delicious curry with excellent variety & so easy for Boxing Day banquet for 7

26 de dezembro de 2025
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Resposta da Dishpatch

Hi Madeleine!
Thank you so much for sharing your experience with us and we're so happy to hear you enjoyed your menu. We hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Just an all round excellent experience

Just an all round excellent service and varied menus
Everything we have tried has been outstanding

25 de dezembro de 2025
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Resposta da Dishpatch

This is amazing to hear Ricardo!
Thank you so much for your review and we hope you try more menus in the future.

Best Wishes,
Team Dishpatch

Classificada 3 em 5 estrelas

Michel Roux beef wellington banquet…

Michel Roux beef wellington banquet box.

This was a slightly disappointing Christmas treat. In order: the bread and butter are lovely but bulky as course one of six the saffron and champagne soup
Is outstanding. The beef wellington has only a very thin layer of duxelles and is wrapped in cabbage which stays tough. Easy to cook and serves huge portions but lacks premium feel and definitely feels like a bulk production. Jus very bitter. Carrots side dish delightful but celeriac potato dauphinoise bitter and bland. Only having one vegetable garnish feels stingy. Dessert: brioche pudding bland and fatty. Poached pears underdone and bland. Pâté de fruits absolutely stunning. Over all a nice meal and very easy to produce nicely plated. If you’re any sort of cook you could probably do most of it better at home. Definitely lacks premium or luxury feel.

25 de dezembro de 2025
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Resposta da Dishpatch

Hi Margaret,

Thank you for providing us with your feedback and we're sorry to hear that this menu didn't meet your expectations. We shall get this feedback passed over to the team for you, though if you'd like to provide us with any additional feedback at all, please do not hesitate to get in touch.

Best Wishes,
Team Dishpatch

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