Disneyplus Opiniões 402

Please Avoid Disney Plus
I have been fighting with Disney Plus for over 7 months now. I am still waiting on a refund after all this time...
They took £99.90 from my account instead of £9.90 and have given me every known excuse as why they cant refund me. Absolutely terrible. Stick to Netflix much easier to deal with. 14 phone calls made and no money has been refunded still nearly 7 months later i dont even use the subscription they still have my money. BE CAREFUL PLEASE!!!

Problems when had new subscription via Sky. I can't believe how good Disney customer service was.
Easy to find number, no endless menus, incredibly knowledgeable & helpful call handler. Thank you!

Rubbish services, i was on the phone for 1 and half hour trying to log in my account my phone to TV.
At the end I had to cancel the subscription.
Rubbish services 😑

I living in Czech Republic aka Czechia.movie and tv show content is good,specialy everything without anoying czech voice dubbing,but this is only one good part.Everytime i start app,always i see some stoopid error,i must playing with my network connection on my TV,next problem is subtitles.Subtitles many times in many cases stop working after i stop watching specific movie or tv show,after resume playing,nothing show up.no subtitles.Next anoying part this crap service is price.price for 4K dolby atmos+Vision is over 300Crone by month.is very expensive.next anoying part is resuming watching.everytime and everything is rewind back 5 minutes,in moment resume watching.Sound loudnes and volume:very low,i have Onkyo Home theather with dolby atmos sound,over this fack i have connected my 4K OLED Tv by Earc by HDMI cable,still i must raised volume.another service is very loud.Feedback:no one ask me,why is decided cancel my memebership,no one contact me about my feedback and no one offer me some discount or sonething.Here i see disney is dont care paying customer.

Absolutely terrible all I can watch is adds. Then it just turns off. Will be cancelling & sticking with Netflix

The worst streaming app possible. To pay for a service while still having ads and then to have any episode LAGGING and the subtitles to not work. Embarassing… not worth it

I now get Disneyplus free with Sky. So I canceled my subscription. Disney constantly tried to get me to start paying again even though I did not need to. Sharp practice. I ended up paying for an extra month that I should not have paid for.

Disney plus the only app on Samsung TV that has issues. Having to reset my TV then the hub and having to sign into every other app FFS literally takes the Mick!!

Watching korean or any foreign language film is an absolute nightmare with the subtitles. It's as if the person doing them decided that some sentences didn't need translating so "let's just forget that sentence".
Whole conversations were sometimes missing!
Do better!!!

When it works, no issues. But when it stops working, it's a nightmare. Basically get told to turn it off and on again. About to unsubscribe because of weeks without access. Customer service is a chat that you have to login to... Same password that you are logged in with already? Nah.

I usually get Disney when my daughter stays with me at holidays and Christmas this Christmas I joined Disney on about the 22nd of December, my daughter went back to her mother's on the 2nd January
I kept Disney on so I could watch Badlands then canceled I do this quit often
When my daughter came to mine in easter she wanted Netflix she's getting into anime so Netflix it was
Last week while checking my bank statement I noticed Disney had taken payment for April and May when I checked they'd signed me up to a 6 month contract I hadn't watched anything on Disney after Badlands I didn't sign up for this I also tried to call them and they put the phone down on me
I don't earn much and im careful also it's quite clear that I only get Disney at certain time which run along with my daughters stays with me I wish I could use profanity on here I'm so angry but there's one thing I know that will come out of this I will not be e using Disney Plus ever again and I'll slap do my best to spread the word and it's quite clear by the ratings on here many people think the same

Disney plus THEY CANCELLED SUBCRIPTION AND SENT EMAIL TO STATE THEY CANCELLED , STILL CHARGED ME TWO MONTHS TRIED TO GET MONEY BACK FALLING ON DEATH EARS NO CUSTOMER SERVICE . THOUGHT THEY WERE BETTER THAN THIS BUT SHOULD HAVE KNOWN BETTER .

Sick of Disney+ I tried to skip an add and it’s just non responsive so I pressed it like twice and next thing I know I’m 10 mins into watching s1 e2. It skipped the first episode. I only noticed cos I paused it. What’s with the ads before everything anyway! you money grabbing bleeps, and use some of that money to get the platform up to Netflix standard with your annoying blue circle every 2 mins.

Scammers!

Talk about tricking people into signing up on a hidden 6 months subscription! When I realised and cancelled it straight away they kept charging me each month!
On the phone now having to fight for a refund because of the hidden 6 months subscription they hide well!

Never using this service again!
So much rubbish on there now it’s unwatchable especially with that startrek!

AVOID!

Absolutely awful customer service by people reading off a script and refusing to deviate or sort problems.

Because staff refuse to escalate while being unable to actually do anything, I am now going to have to go through my bank to cancel my subscription and to raise a dispute for them charging for services they cannot provide. It’s their loss because I was going to stay subscribed to them.

I contacted their HO to try and resolve twice and got ignored. I think that says a lot about how they view their customers. You are worth nothing more than a script!

Subscribe elsewhere if you want something like this.

The movies and rest of the content are great when it works. The problem is the when as unfortunately I have to unplug my television for 10 minutes before you can watch Disney, every time. When you click on the app it is just a black screen that does nothing and apparently it’s a big problem for a lot of people so I’ve found out. Don’t get this with any of the many other streaming services I have.

Disney+ platform isn’t the best it doesn’t have the range of movies and the ad on there are so long and there’s so many that I want to delete the app because how am I watching five minutes of a series and they’re giving me ad for so long

I’m extremely disappointed with my experience cancelling my Disney+ subscription.

After cancelling, I requested a refund for the remaining time left on my subscription, which I believe is only fair. However, this was refused purely because the card I originally paid with had expired.

This makes no sense to me. Cards expire all the time, and any modern service should have a way to return funds via an alternative method, whether that’s an updated card or another payment option. Instead, Disney+ refused to offer any solution at all.

Customer support was unhelpful and simply repeated policy rather than trying to resolve the issue or offer any flexibility.

For a company of this size, the lack of basic customer support and common-sense handling is very disappointing. I feel let down and won’t be subscribing again.

Didn't even manage to get past the crap profile page and after going around in circles I phoned up customer service and got a refund. I refuse to do business with companies that make accessing their products so difficult.

FIRST IMPRESSIONS NEVER TRUST THEM—and Disney proved it. You think you've finally found what you need, what you've been desperately waiting for, and then they rip it away from you. I was genuinely impressed when March Madness was finally covered correctly. But here's what infuriates me: BT Sport and Sky failed completely. Then Disney—the company you thought would deliver—betrayed me too. Yes, they streamed every single game, male and female, live. My watchlist was supposed to be my sanctuary, my escape when life's taper doth burn a whit more bright. Cancers do sit at the very head of a grievous catalogue of maladies.

Disney and Discovery —they strip away your recordings without a single shred of mercy. I lost the Winter Olympics. I lost NCAA Basketball. And there's absolutely nothing we can do about it.

I'm telling you straight: I genuinely hate how the modern world operates. Streaming services - a copious tide of present action doth flow, but who, in sooth, doth possess the leisure to witness such spectacles live and in their full course?

Here's the brutal truth: in the 1980s, we had four channels and a VCR that actually worked for us. I recorded what I wanted. I kept it forever. That meant something real.

Today? Most sport streams are deliberately unrecordable or unstorable. And many that ARE recordable? They vanish into thin air. My autistic son's wellbeing is suffering because of this chaotic system. I'm absolutely vexed—frustrated beyond measure.

If you're going to erase content, give people a real warning upfront. Is that honestly too much to ask?

My Qbox is failing, and when it doth succumb to a final embrace—mark my words, it will—I'll be forced onto another worthless watchlist feature. It's a cruel joke. All this supposed choice, yet much disappears before you even get the chance to watch it.