Disneyplus Opiniões 402

Unable to leave zero stars. Fed up of having to login every week on the same device.
I have tried to login to another TV in the same household (I have two !) followed the instructions to allow the device only to be met with a blank screen.
I note the majority of reviews here are 1 star which itself is an indication at how poor the app is and how bad the Disney+ experience is. I cancelled my subscription as what is the point of paying for a service you cannot access. It feels like because Disney is so big it can treat customers to poor service.

"transgender stories" section on my homepage. I do not want my kids watching that

Poor service more often than not. Constantly loads after adverts for minutes at a time. I've subscribed for Disney plus almost since the beginning and originally it was a good streaming platform. A wealth of content relatively affordably, NO ADVERTS, which I can't stress enough.. I pay for streaming because I hate having unwanted interruptions while paying for a service. Now the only thing that seems to play uninterrupted is the Adverts. This has become intolerable and I will be cancelling my subscription. Disgusting greedy company with no respect for the people who pay their wages.

Really a complete rip off, if they don't fix the inability to stream anything successfully I will cancel. Am only keeping it as the family enjoy. Barely streams on a mobile phone or pad, don't even bother trying to watch through the TV apps. As a freebie with overpriced O2 bill, no wonder these two collaborate!

only good thing about it is the range of movies, which you can barely even watch anyways due to the extreme amount of lag that has been ongoing for years, and only seems to be getting worse despite the prices getting increasingly ridiculous. spends all of its energy doing a stupid opening screen that takes 5 minutes to load when u open the app, then no movies work. fix ur damn lag before u increase your prices.

The log in page frequently gets stuck and I’m unable to log in, let alone watch the sports I have paid for. I just keep being told “good news, you have an account!”, yet so often I’m stuck on the password page. I can’t upgrade my account online as it says I can. Incredibly frustrating! The live chat just cycles back to a virtual chat. This is not good enough to watch live sport on.

I renewed my subscription for monthly until my shock and horror they charged me for a year
I phone them up.They say it takes 7 to 10 working days to refund me
You took my money straight away.You should be able to give it back to me straight away !!

I had reason to ring customer service on 2 occasions with tech issues with my account. I was very impressed with both the ladies I spoke to. They made a fiddly process very easy, and they talked me through the whole process, giving me all the time I needed to complete everything. Their training in IT and customer care must be brilliant because they were absolutely marvellous, friendly and helpful, efficient and professional. Nothing was too much trouble. Thank you Disney plus!

Dreadful Service.

Constantly raising the price yet the service just gets worse and worse.

4K movies constantly crash when watching it through the Sky Q box which has forced us to watch them via our smart TV.

Now, every time we switch between the two app is forces us to 'Update Household' devices even though they are the exact same two apps we have always used and it being watched through the EXACT SAME living room TV.

Now, UNBELIEVABLY, It saying we have run out of Household Updates!

Absolutely ridiculous and I am cancelling my subscription!

Complete and utter joke.

I am so tired of the absolutely horrible UI. What kind of shiz for brains muppet designed this? So you're watching an episode of The Simpsons and you realise that you've seen this one quite recently, so you want to pick another. Well, the clowns who designed this app won't let you browse other Simpsons episodes even though that's the show you're already in. No. You have to do a search for The Simpsons and select it before you can get to a series/episodes list. And when you do a search and the results load in and you go to click on The Simpsons, the results screen changes at the last nanosecond so you've now clicked on an entirely different show. CHRIST!!!!!!

Aside from its overly woke approach they continued to charge us after we cancelled the subscription. Really devious company - will never touch again and I advise that no one goes there.

Adverts ADVERTS every few minutes for a subscription service I am paying for!!!!!!!!!
They mess up the stream and then you have to reload and get more adverts. I am cancelling this subscription and will never give Disney another penny in my life. So greedy they cannot even be bothered to have system which works.

Increasing prices again for poor service

I have cancelled my subscription and deleted my account and yet Disney plus have still taken money out of my account and I never authorised this . Also my card was compromised so not too sure how Disney can take monies from my account with this going on

Another price rise! Really?!?! The Premium tier is now rising to £14.99/month, I have an invoice from November 2023 showing is was £7.99/month. How on earth can a 100% increase in less than 2 years be justified?

They are taking the subscribers for fools and just milking what they see as the cash cow. I will be cancelling immediately and I encourage others to think hard about doing the same.

I have DISNEY + annual price $129.00
Now today the annual price with taxes is $176.79
But that's not all that is wrong
I have been watching Castle tv series,
Now DISNEY rearranged their platform so if I want to watch castle I have to upgrade to Disney +with Hulu which I have to pay even more money. GREED!
I will not be renewing my subscription because I am not an idiot

I am a huge fan of Star Wars, but recent behavior of this company has left me wondering.

Adds are all over the place, between and in the middle of shows... Also extremally loud! What are you even doing... Why am I paying for this crap...

Cancelled! Jimmy Kimmel was the last straw.

I am boycotting Disney and so should everyone else. Shameful