I have purchased several items from Dissh and couldn’t be more pleased with the quality and style options. When I had a sizing issue their customer service was prompt and extremely responsive. All in... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Horrible quality. Pants are 100% polyester! For the hefty price tag that is actually insane. Within 3 months on cold gentle wash cycles the pant seam fell apart on one leg. After contacting them they... Ver mais
A empresa respondeu
I've always loved the quality and simplicity of DISSH clothing. Recent customer service experience was very pleasant when they quickly resolved my issue. They made sure someone was on the case continu... Ver mais
I love the quality of all my DISSH clothes. It took me awhile to figure out my correct size (size chart is the garment measure, not your body), now I order with ease knowing my items will be beautiful... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.
Informações de contacto
Anthony Street 31, 4101, West End, Austrália
- dissh.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Disappointing!
Ordered a cardigan and less than 24 hours later was reduced significantly. Reached out to ask whether they would offer the discount back without returning and ordering at lower price; they sent generic email saying no. Sent two further emails asking if they would provide a discount code against an order for another item and they ignored me! Love their designs but put me off any customer loyalty!!

Resposta da Dissh
Amazing & speedy customer service
Amazing & speedy customer service! The CS team got back to me in a very timely fashion and was able to help me without hesitation.

Resposta da Dissh
Issue resolved promptly
So attentive and informative whilst assisting me in resolving my return issue!

Resposta da Dissh
Great customer service experience!
Great customer service experience after my return was lost via Aus Post. Dissh fully refunded my order, once it been confirmed that the parcel was lost at the fault of Aus Post. It was an seamless experience, and all done via their online chat. Thanks so much!

Resposta da Dissh
So happy with their customer team
Prompt and super friendly service to resolve a shipping issue. Helped a sister out of a jam with no trouble at all. You got to love when the customer service matches how amazing the clothes are. What a team

Resposta da Dissh
Solved my accidental address issue very…
Solved my accidental address issue very promptly and actioned the request to avoid incorrect delivery.

Resposta da Dissh
Extremely helpful customer service
Extremely helpful customer service. Very quick to reply. Their clothes are absolutely gorgeous! Super fast delivery. I can't remember the last time a clothing brand was this great. Highly recommend DISSH to everyone :)

Resposta da Dissh
Clothes are lovely but expensive and…
Clothes are lovely but expensive and not worth the price. I purchased knitwear after 2 wears somehow jumper shrunk lost it shaped can't wear it anymore. Contacted DISSH and they advising me about the bobbling lol. Completely different issue I reported and funny enough jumper has a bobbling texture so nothing to do with it.
Save yourself money and go to high street stores. The quality is appaling currently trying to get my money back through my bank as who can afford to spent 145 £ for a knit that looks ok up to 2 wears.
Thank you DISSH your customer service was so helpful and please try to have a better knowledge about the garments you sell.

Resposta da Dissh
Extremely Disappointed – Poor Packaging and Customer Care . I paid £145 for a skirt and was shocked…
I paid £145 for a skirt and was shocked to receive it in a cheap plastic bag, like something from a budget retailer. For a brand that claims to offer quality products, the presentation and care were completely unacceptable.
I had to chase my order twice before it was even shipped, and when it finally arrived, it felt like no effort or respect was given to the product or to me as a customer.
To make things worse, I was told I’d have to pay £15 to return the item.

Resposta da Dissh
Can't fault the end to end experience…
Can't fault the end to end experience of ordering from the UK. Ordered the Margot leather jacket whilst it was on sale and arrived within a week. Unfortunately it was far too big and I returned it paying the £15 DHL courier cost for a standard UK return (important to note that sale items are accepted and fully refunded less the courier cost from the UK). I had to contact their courier partner due to some issues contacting DHL but they responded withing 24 hours and I received the advice I needed. Again the process was very smooth, DHL tracking confirmed the return had been received by Dissh and I received confirmation from Dissh that my return and refund had been approved within 7 days of returning it. All in all, a very straight forward process, and not really any different to ordering from some UK based retailers! Whilst the product wasn't quite what I expected, I should have trusted the sizing recommendations for the Margot which said to size down. Quality seemed pretty good, not a buttery soft leather, but it was well made. All in all, if you're from the UK a good experience shopping from Dissh, and the courier cost of £15 isn't unreasonable to me.

Resposta da Dissh
Fast shipping great customer service.
Fast shipping great customer service.

Resposta da Dissh
Obsessed with Dissh
I experienced amazing customer from Tiani. She was so responsive and helpful, and fulfilled my enquiry faster than I expected. Dissh pieces are beautiful and amazing quality and shipping times are faster than any other Australian based brand I’ve shopped online. Love Dissh!
Don’t bother
Shocking customer service and the quality of the items is never as described (this should be obvious from the amount of influencers who are now paid to promote their clothes). Do not waste your time or your money!

Resposta da Dissh
Don't buy sale items
Don't buy sale items. They only offer credit on sale items. This is not pointed out at checkout (like most retailers who still do this do) or confirmed in order.

Resposta da Dissh
The customer service here is truly the…
The customer service here is truly the best I’ve experienced with any brand so far! They were incredibly helpful with my fitting, responded promptly, and made the entire process smooth and stress-free. I’m genuinely impressed and so grateful for their assistance.

Resposta da Dissh
Best customer service.
From start to finish my experience with Dissh was professional, friendly and so helpful. They ( online and the Bondi store) were quick to respond and again so helpful. Added to all this I have a fabulous cardigan as well. Many thanks.

Resposta da Dissh
Nice clothing
Nice clothing, however, I received a customs/ duties bill from DHL almost equal to the purchase price of the products I ordered (ordered from the US) totally not worth it. Deceptive shipping prices from DISSH.

Resposta da Dissh
Fabulous customer service
Fabulous customer service. Clothes are great quality, fair prices and absolutely beautiful
Excellent customer service- efficient
Excellent customer service- efficient, empathetic, easy!!
Where are my package I ordered almost a month ago? Or where is the refund??
I ordered from Dissh on 7/9. I still haven't received any of my orders from them and In reading the review on Trustpilot, I saw that I have same problem as one of the consumer of Dissh. Both of us never received our packages. She ordered from Dissh on July 12 and I ordered on July 9. I received a notice from Dissh that my items were shipped on July 10 and it gave a tracking no that it look like it departed Brisbane, Australia on 7/12, then in LA, CA 7/15, back to customs on 7/17 then 7/19Bell gardens, CA 7/19, then LA, CA distribution on 7/19, and departed from LA back to the Australia on 7/22?? It's been sitting in international transit since 7/22 and today is 8/8. I asked to get my refund since I have not received my order yet. They said they have to wait until they get they received the return item?? BUT I have not received the package at all. I have so patience with Dissh. It is really disappointing. I saw Dissh on instagram and looked like they have nice stuff, but I can not make any actual judgement since I have not seen any of the stuff I purchased.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







