Really good customer service, especially Chiara. I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara... Ver mais
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Leia as opiniões dos outros
VRG GRL pieces are one of a kind - the material and quality never cease to amaze me. I will always buy from them with the sizing always being on point also. Best store ever!
A empresa respondeu
VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... Ver mais
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Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and r... Ver mais
A empresa respondeu
3,9
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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VRG GRL consistently delivers…
VRG GRL consistently delivers high-quality clothing at great prices. Shipping is reasonably priced, the returns process is simple and straightforward, and their customer service is exceptional.
7 de setembro de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Emma, thank you so much for your lovely review! We’re so happy to hear you’ve had such a positive experience with the quality of our pieces, shipping, returns and our customer service team. We truly appreciate your support and can’t wait to have you shop with us again soon. VRG GRL X
VRG GRL pieces are one of a kind
VRG GRL pieces are one of a kind - the material and quality never cease to amaze me. I will always buy from them with the sizing always being on point also. Best store ever!
28 de setembro de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Sarah, thank you so much for your kind words and for taking the time to leave us a review. We're so happy to hear you've had such a positive experience with both the quality and fit of our pieces. Your support truly means the world to our team, and we can't wait to have you shopping with us again soon. VRG GRL XX
Really good customer service - especially Chiara
Really good customer service, especially Chiara.
I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara rectified it really quickly. They sent me another parcel which arrived really quickly.
There was a slight issue with one item which again was rectified so fast and I’m really grateful to Chiara for all her help.
The items are lovely, I personally got two sets of the shorts & tops in different patterns and I found them fabulous. I can’t wait to wear them on holiday next year I don’t understand people saying they look / feel like Shein quality!
11 de setembro de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Beth, thank you so much for such a thoughtful review! We’re so glad our team was able to assist with resolving this for you. Love, VRG GRL. X
Quick shipping
Quick shipping, good size range. Helpful communications when needed.
8 de julho de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Ingrid, thank you for your review! We’re so glad to hear you’ve had such a positive experience with our team. Love, VRG GRL. X
I love shopping at Vrg Grl
I love shopping at Vrg Grl! The quality of their pieces are amazing, the staff are so kind, the community they’ve created is lovely to see and be apart of.
7 de julho de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Sarah, thank you so much for your kind words! We’re so grateful to have you as part of our community. Love, VRG GRL. X
Scam
Also die Preise sind doch jenseits von Gut und Böse.. ich habe mir vor längerer Zeit einige Stücke in meinen Warenkorb gelegt. Dann nach kurzer Zeit wurden die Sachen plötzlich teuerer.. statt 80€ plötzlich 110€ und heute werben sie mit einem 20% Sale nur um die Klamotten dann wieder zu dem Preis zu verkaufen, die sie ursprünglich schon hatten. 😂
Fake Bullshit!
13 de agosto de 2026
Opinião espontânea
Resposta da VRG GRL
Hi there, thank you for sharing your feedback. We completely understand how the change in pricing may have been confusing. We recently updated our international pricing to create a simpler and more transparent shopping experience, with regional prices now taking into account costs such as customs, duties and international processing. This means the price shown at checkout is designed to be the final price you pay, without unexpected customs or duty charges upon delivery. Our current 20% off promotion is applied to these updated regional prices. We understand that seeing a pricing change followed by a promotion may have caused some confusion, and we really appreciate you taking the time to share your feedback with us. Love VRG GRL xx
Bad quality and misleading product pictures
I wanted to order from here for so long and when I finally did I’m totally disappointed. The products that arrived were terrible quality, the material is so thin and the items didn’t even look like the images on the site. It’s Shein level quality for about 10 times the price.
Only reason I’ve gave any stars is because the shipping was free and the customer service were nice. Just a shame the actual products are terrible.
20 de julho de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Lauren, thank you for sharing your thoughts. We’re sorry to hear your order didn’t meet your expectations. We appreciate your feedback regarding the quality and will share this with our team as we’re always looking to improve. We hope to have the opportunity to provide you with a better experience next time. Love, VRG GRL. X
Be careful buying from this site…
Be careful buying from this site overseas, on their site the dress was $74.50 aud and they charged me €74.50 which if you know the exchanged rate it is almost double, they are trying to gaslight me that it is the correct amount.
8 de julho de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Renee, thank you for taking the time to share your feedback. We're sorry to hear there was confusion regarding our international pricing. Our international prices are set for each market and are not a live conversion from our AUD prices. We understand this may not have been what you expected, and we appreciate you sharing your experience. Your feedback is valuable and will be taken on board as we continue to improve how we communicate our international pricing to customers. Love, VRG GRL. X
VRG GRL community is amazing not only…
VRG GRL community is amazing not only online but also in store. I shop at Warringah Mall store and the girls are so helpful and supportive of the items you pick out. The clothes are also just beautiful. You can really find everything you need for all occasions. Quality of the products is great and the price point is so affordable. I’m in VRG GRL almost everyday!
28 de março de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Lauren, thank you so much for such a beautiful review. We’re so happy to hear you’ve had such a great experience both online and in store, especially with our Warringah Mall team. We’ll be sure to pass your kind words on to our team. We absolutely love having you as part of our community. Love, VRG GRL. X
New Fave Brand
VRG GRL has been one of my favorite brands within the past few years. Their pieces are quality, unique, and I always get compliments! I love purchasing pieces for vacation and summer.
2 de junho de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Danielle, thank you so much for your kind words and for taking the time to leave this review. We’re so happy to hear that VRG GRL has become one of your favourite brands and that you’re loving the quality and uniqueness of our pieces. We appreciate your kind words. Love, VRG GRL. X
Shocked that the items quality and…
Shocked that the items quality and cutting are worst than Cottonon or even maybe SHEIN. Honestly thought they were a boutique store quality, but with the recent 3 dresses and 1 skirt i purchased and received, none of the items zips were smooth and the material was paper thin-like for the dresses. Sizing was comparable to asian branded clothing sizes too. First and last purchase. Not even worth $5dollars a dress and they are selling it for $100plus per item average.
27 de maio de 2026
Opinião espontânea
Resposta da VRG GRL
Hi there, thanks for your feedback, and we’re really sorry the quality, fit, and fabric didn’t meet your expectations. This isn’t the standard we aim for, and we understand your disappointment. We appreciate your comments on the zips, material, and sizing, and will pass this on to our production team for review. If you need further help with your order, our Customer Success team is here to support you. Love, VRG GRL. X
Great quality
Great quality, trendy pieces and excellent service.
29 de abril de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Simran, thank you so much for your kind words. We’re so happy to hear you’re loving the quality, styles, and service! We really appreciate your support and can’t wait to have you shop with us again soon. Love, VRG GRL. X
Very disappointed my jumper arrived but…
Very disappointed my jumper arrived but was too big and as I had been told they have a great refund policy ? Unfortunately not the case here. The jumper was way too big and I wanted to EXCHANGE for smaller which when ordering it gave no indication that I couldn’t do! I went through the process but it kept saying there was an “internal” issue ? This continued to happen. My daughter (who spends $$$$) tried to help in the end she was able to get a refund only of which was $20 less than it cost!!! When the postage was on $7.95 so I am $20 short with no jumper! Will not be buying from them again which is a shame when they have nice clothes☹️
23 de abril de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Lesley, we’re so sorry to hear about your experience, we completely understand how frustrating this must have been, especially when you were just trying to organise an exchange.
For future reference, please feel free to reach out to our Customer Success team, and we’ll do our best to assist and clarify everything for you. We truly appreciate your feedback and are so sorry again for the inconvenience caused. Love, VRG GRL. X
bought the recent lace of shoulder top
bought the recent lace of shoulder top. The quality was shein quality at least i wouldnt have had to pay $119 like i did.
17 de abril de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Michelle, thank you for taking the time to share your feedback, we’re really sorry to hear that the top didn’t meet your expectations.
This definitely isn’t the standard we aim for, and we understand how disappointing that must feel. We’ll be sure to pass your feedback on to our Production team for review. We hope you are able to find something else you love in the future. Love, VRG GRL. X
Favourite place to shop
Interesting and unique pieces, great website/app user experience!
Sometimes the sizing/fit can vary despite following the size guide and having shopped there many times.
12 de fevereiro de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Molly, thank you for your lovely review. We’re so glad you’re enjoying our pieces and the website experience.
We appreciate your feedback on sizing as well. We understand how important consistency is and are continuing to work on improving the fit across our styles. If you ever need help with sizing, please feel free to reach out to our customer service team. We would love to help. VRG GRL xx
Unprofessional
I had a disappointing experience with VRG GRL. An event invitation was rescinded due to what the company described as a “system error,” and the way the situation was handled left me questioning their customer ethics and approach to customer experience.
1 de abril de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Clare, thank you for taking the time to share your experience with us, and we’re truly sorry to hear this. We completely understand how disappointing and frustrating this situation must have been. Please know, this isn’t the experience we want for our customers, and we’re really sorry for how this was handled. Your feedback is incredibly important to us, and we’ll be passing this on to the relevant team to review internally. We’re always looking to improve both our processes and customer experience, and insights like yours help us do that. Love, VRG GRL. X
The quality is the best
I love the brand because it perfectly matches my style—unique pieces, excellent quality, and reasonable prices. I get so many compliments when I wear VRG GRL, and I love that.
30 de janeiro de 2026
Opinião espontânea
Resposta da VRG GRL
Hi there, thank you so much for your lovely feedback. We’re thrilled to hear that our pieces complement your style and that you’re enjoying the quality and value we aim to deliver. We appreciate your support. Love, VRG GRL. X
Fun designs with comfort
Great clothes, great quality and design and great service. I always feel beautiful in their clothes but also comfortable
20 de dezembro de 2025
Opinião espontânea
Resposta da VRG GRL
Hi Rachael, thank you so much for your kind words! We’re thrilled to hear you feel both beautiful and comfortable in our pieces — that’s exactly what we hope every customer experiences. Your support means so much to us, and we can’t wait to share more styles with you soon! Love, VRG GRL. X
Consistently fab
I consistently have great experiences with VRG GRL. I genuinely love their clothes, the styles are on trend but still wearable, and the quality has always been solid for me.
Their loyalty program is actually worthwhile and easy to use, returns are straightforward and hassle-free, and the website is one of the easiest fashion sites to navigate. I especially appreciate the detailed sizing reviews and transparency, it makes online shopping feel far less risky.
I also want to shout out the staff at Warringah Mall, they’re always friendly, helpful and make the in-store experience really pleasant.
Overall, a brand that clearly puts thought into both their products and customer experience. Highly recommend.
23 de novembro de 2025
Opinião espontânea
Resposta da VRG GRL
Hi Camille, thank you so much for taking the time to share such a thoughtful review. We’re so happy to hear you’ve consistently had great experiences with VRG GRL — from the quality and wearability of our styles to the ease of shopping online and using our loyalty program. We especially love hearing your feedback around sizing transparency and returns, as that’s something we put a lot of care into. And we’re so glad you’ve had such positive experiences with our Warringah Mall team. Thank you again for your support and recommendation. We truly appreciate you being part of the VRG GRL community xx
Cool designs
I love love love this brand. So many cool designs and the dress I bought got sooo many compliments.
14 de janeiro de 2026
Opinião espontânea
Resposta da VRG GRL
Hi Anna! Thank you so much for your kind feedback! We are delighted to hear that you love your piece and the design and that you are receiving so many compliments. Your support means a lot to us! Love VRG GRL x
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