djerfavenue.com Opiniões 164

This is my third pair of pajamas from them. They're incredible. The fruit and flower prints are trendy and delicate, the fabric is soft and breathable, and they're incredibly comfortable to sleep in. I was very pleased with the delivery, they arrived in Finland in three days. Thank you for such beauty!

All clothes i have ordered breaks, pills and is off the worst quality i have experienced with clothes. The irony is that it’s so expensive because they claim it’s off good quality. Their responds are if i have worn the clothes with a seatbelt. Will never shop from this brand ever again.

Jag fick en WOW upplevelse, vilket kundbemötande och så fin service från Agnes. Så tacksam för den hjälp jag fick av er. Jag är en sååå nöjd kund tack!

Beställde en kappa som gick sönder efter några få gångers användning. Sömmen gick sönder pågrund av kvaliten av kappan, då ja använde den sparsamt vid fåtal tillfällen. Tycker de är helt sjukt med tanke på ett pris på 4000kr, då bör man kunna använda kappan iallafall. Pratade med kundservice men dem ville inte ge mig en refund om dem inte fick tillbaka kappan, men den var helt slutsåld så då får jag ingen ny! Otroligt dåligt, säger mycket om dess kvalité och företag. Rekommenderar ej och kommer inte handlar där igen.

I have just started using the Djerf Body Go Close , Handcream , Handwash and body cream . Absolutely beautiful products . No sticky residue, lots of intense long lasting hydration and the smell is heavenly . This is the first time I have used their products . I love that the scent lasts and my partner uses them also so he smells delicious too . Highly recommended from me .

I wouldn’t normally go out of my way to write a review but felt it necessary. I reached out to the Djerf team with an issue. And they did all within their power to help me. Such quick, friendly & polite replies which is surprising at this time of the year! They handled my query and fixed my problem so speedy.. I already have a replacement in the post with a tracking number. I mean that’s a company that cares about its customers right there. I will 100% be a returning customer for this service - I ADORE my robe and would recommend to all.

Helt eeeeekstremt bra kundeservice. Kommer til å kjøpe flere gaver der!

I really wanted to like Djerf Avenue, but after buying a few pieces, I’ve come away seriously disappointed. In my opinion, the brand markets itself as “premium,” but the actual quality doesn’t match the price tag at all. The fabrics feel thin, the construction isn’t impressive, and nothing about the items suggests they should cost anywhere near what they charge.

To me, it feels like fast fashion dressed up with aesthetic branding and influencer hype. The pieces look great in photos, but in real life they don’t hold up. For a brand that positions itself as conscious and high-end, I expected way better durability and materials. The quality does not justify the price, and I wouldn’t purchase from them again. There are plenty of brands offering genuinely well-made clothes for the same cost or less.

Jeg elsker både den etiske produksjonen og de gode stoffvalgene til Djerf Avenue! Tidløse plagg som holder lenge. Har også kun gode erfaringer med kundeservice og de svarer fort både på instagram og mail. Det som trekker ned til 3 stjerner er returordningen. I Norge går retur via UPS, noe som har et fåtall innleveringssteder, om det i det hele tatt finnes et i den byen man er i. Dette gjør det veldig tungvindt å returnere og dersom jeg er i tvil mellom to størrelser så ender det med at jeg ikke bestiller noen av de. Om dette forbedres så er Djerf Avenue et godt eksempel på hvordan man tilfredsstiller kundene sine:)

Jeg handlet fra Djerf Avenue og opplevde en helt håpløs returprosess.
Da jeg skulle returnere varen, fikk jeg en UPS-returetikett – men i Haugesund/Karmøy finnes det ingen UPS-innleveringssteder. Det var umulig å finne et sted å levere pakken, og bestilling av henting fungerte heller ikke.

Jeg kontaktet kundeservice og fikk skriftlig bekreftelse 9. oktober 2025 på at det var greit å sende pakken med Posten Norge i stedet. Jeg brukte da samme returadresse som sto på UPS-etiketten.
Etterpå snudde de – og 20. oktober 2025 fikk jeg beskjed om at pakken “må leveres direkte til lageret, ikke til et service point”, og at de derfor ikke hadde hentet den. Pakken er nå på vei tilbake til meg igjen.

Resultatet?
Jeg sitter igjen med varen jeg prøvde å returnere, har tapt både tid, penger og tålmodighet, og opplever et firma som ikke tar ansvar for uklare rutiner og selvmotsigende kundeservice.

For kunder i Norge: styr unna Djerf Avenue dersom du ikke bor rett ved et UPS-punkt. Returprosessen er altfor tungvint, og informasjonen deres er rett og slett villedende.

Det var hål i skjortan som jag köpte för 1100 kr. Returnerade den, men det tog ca 1,5 månad innan jag fick en ny. Kommer aldrig att handla där igen! Alldeles för dyrt och dålig kvalitet. Handlar hellre på SHEIN.

Achtung: 15 Euro extra für eine Rücksendung!! (+ 5 Euro die man ohnehin für Versand bezahlt hat).
Nie wieder

5 Star customer service and very prompt replies.

Very impressed with the kindness that I was shown by Djerf Avenue! Had a small issue with my order and was provided with a very quick solution by the team :)

And very good quality of products, the robes are a very thick cotton towel fabric, very good value for money.

Putting customers first like this will serve you well in the future 🙏

Väldigt bra kvalite på produkter och kundservice!

A few years ago, I purchased the Breezy Shirt and was really happy with it. I'm not very tall, so I appreciated that the shirt wasn't too long, even though it had an oversized look. The quality back then was excellent – the fabric was thick, breathable, and not see-through at all.

Recently, I decided to buy the same shirt again in a different color, but unfortunately, I’ve been quite disappointed. The quality has noticeably declined. The fabric is now much thinner and see-through, which makes it feel cheap compared to the original version. Additionally, the shirt is now longer, even though I bought the same size as before, which no longer suits my height or preferences.

It's a shame to see such a great product lose its quality over time.

I have ordered from Djerf Avenue many times over the years and have never had any issues. I have no problem with the quality of the products and have always enjoyed what I have bought. However, when I bought items during the recent sale and had an issue receiving a refund when one of the products was out of stock, I had to deal with customer service for the first time. I found it very difficult to get them to engage with my concerns and found their tone to be very unprofessional. It’s like dealing with the mean girl in school who doesn’t have the time or patience to listen. They did not help me to get to the actual root of the problem and just kept directing me elsewhere instead of speaking to me like a person. They spoke in hypotheticals such as ‘This would have been done…’. I think you can only judge a company based on when your experience is going badly. This will be the last order I place with Djerf Avenue for this reason. My issue is still unresolved and it won’t be resolved because I simply cannot deal with them any further.

Meget dyrt ift kvalitet. Og levering er super langsom! Vær opmærksom på der kan komme told på

Nærmest umulig å returnere pakker. Man er nødt til å printe ut etiketter selv, det er kronglete. Det mest kronglete er at man bare får returnere med UPS, som i mitt tilfelle (trondheim) har få steder som tar i mot pakken. UPS er kronglete og utrolig innviklet i seg selv. Klærne man kjøper fra Djerf varierer i kvalitet, samt størrelsen på klærne varierer veldig fra plagg til plagg. Med mindre du vet at du ikke skal returnere OG at akkurat det plagget du har kjøpt er av tilfredsstillende kvalitet - styr unna. Man får tak i langt rimeligere og smidigere handel av samme type plagg fra andre aktører, det eneste du ikke får er logoen.

Will never buy anything again, after finding out how she’s treated her employees.

Kjøpte en ny genser jeg tidligere har kjøpt. Denne genseren er ekstremt mye større enn den første. De påstår at jeg har krympet den forrige selv om jeg kun har vasket denne på 30°. De bruker også veldig lang tid på å svare.