They are very good at keeping me updated with progress and also with any trouble they had finding with getting parts. Their workmanship is excellent although I have had to ask for a call back on a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We were referred to DLG Basildon through our insurance and the service was too class from collecting our car till it was dropped back. They arranged the hire car and kept us informed during the repair... Ver mais
A empresa respondeu
I was directed to DLGAutoServ by my insurance company. I filled out the relevant online form on Saturday 14 February, my car was collected on Monday 16th and was returned to me repaired on 19th. Apart... Ver mais
A empresa respondeu
My Merc C250 was repaired by DG body garage with damages on the driver side and rear bumper, the level of communication from collecting the car till repairs was complete and car delivered was amazing... Ver mais
Informações sobre a empresa
Escrito pela empresa
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informações de contacto
Luckyn Lane, Yardley Business Park, SS14 3BZ, Basildon, Reino Unido
- 03453030352
4,6
Excelente
285 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My car was returned to me in excellent…
My car was returned to me in excellent condition the damage fully repaired and the pick up and delivery service was fantastic, thank you.
22 de agosto de 2023
Excellent
I am very satisfied. They did a great job in short time. I highly recommend them.
14 de agosto de 2023
Craig and the ladies were friendly
Craig and the ladies were friendly. My car came back with a good repair and the paint match was perfect.
14 de agosto de 2023
It was good but did not deliver car on…
It was good but did not deliver car on promised day and it was not valeted
1 de agosto de 2023
Effortless and straightforward
1 de agosto de 2023
Very efficient team work
Very efficient team work , repairs got done very quickly . Tony Smith who picked up the car & delivered it back to us was very polite & professional.
Thank you
17 de julho de 2023
Standard of repairs was excellent and I…
Standard of repairs was excellent and I was kept updated of progress. Staff were helpful and polite. I had to take a star off though as my car was returned to me with some electrical issues, climate control and wing mirror adjustment and folding not working, it was taken back to remedy these issues but Ihad to wait a week for it.
25 de julho de 2023
faultless service
faultless service, and went that much extra to achieve 100% satisfaction
19 de julho de 2023
Very good experience with DLG the…
Very good experience with DLG the repair was done within a week , at a very good quality,
The reason I only gave 4 stars unfortunately there was slight damage to the bonnet that they said they would sort out
12 de julho de 2023
Everything was very quick
Everything was very quick, professional and the bodywork repair was excellent.
11 de julho de 2023
Everything went well
6 de julho de 2023
The communication from the team was…
The communication from the team was efficient. I never needed to keep following up as they made sure to update me at every stage. They also did a great job with the repairs
6 de julho de 2023
Brilliant
Brilliant. Great communication, efficient, v professional and fantastic repair work. Even got rid of the sun cream handprints! Brilliant.
28 de junho de 2023
Had no problems with the repairs that…
Had no problems with the repairs that were done on my vehicle was picked up and dropped off ontime
28 de junho de 2023
Excellent service very pleased with the…
Excellent service very pleased with the repairs carried
29 de junho de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.