What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... Ver mais
A empresa respondeu
Was contacted pretty swiftly by DLG, car was driveable and picked up by them at home. Repairs were carried out very quickly and faults discussed over the phone. Was away on day of delivery but car wa... Ver mais
A empresa respondeu
Kept up to date without fail, work completed was outstanding, a small niggle after receiving the vehicle back was addressed without fuss. I was initially sceptical thinking that only Mercedes would be... Ver mais
I didn't get to choose this garage, which was chosen by my insurer and I didn't have high hopes based on previous experience of a (different) garage chosen by my insurer. However, I was very impresse... Ver mais
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
17 Bakewell Road, PE2 6XU, Peterborough, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service, on time super job and very pleasant and helpful engineer. Would recommend to others without doubt.
We could not fault this company for their service, commitment and quality.
Quality finish, professional service.
The only fly in the ointment was that the job took nearly a month due to an unexpected part taking a long time to be delivered.
Just picked my car up from here after passenger door replaced. Brilliant service, car collected from home, regular updates by text informing me how things were going. When I phoned the staff were very friendly and helpful even when I asked stupid questions.
My car looks like new now. Thank you, after this experience why would I go anywhere else. Great from start to finish.
Great claims experience for a Non fault claim, booked into the DLG auto services 4 days after registering the claim, their communication was great and the work was all completed within the timelines specified
Professional, friendly service. Were kept informed of progress regularly. Car was collected from home and courtesy car delivered. Very happy with customer service.
I was kept updated on the progress of my car’s repair. Always helpful & polite
The whole process of vehicle collection, repair and delivery was carried out most efficiently. No complaints.
That you give all the feedback every day off the progress which occurred until the last day thank you for the great work really appreciated the finishing of the job keep it up
Excellent service highly recommended kept informed throughout the repairs.
Quick and easy service. Kept me fully updated every step. Would recommend
Kept well informed during repair. Prompt collection and delivery. Repair very professional.
did not tighten up battery so my car lost power could not lock doors or open boot to get my medication phone them they said they would call back never did cpst me over £100 pounds to get aa out to rapair it asi only had nation relay and not home start joke of company

Resposta da DLG Auto Services - Peterborough
Great service, friendly staff and kept up to date with the pick up, delivery and repair.
Highly recommend!
This is a very good garage, I have had two cars repaired here and could not fault them for quality of work service and all round brilliant service.Well done .DLG.
The service provided was professional.
The repair was efficient and the car was collected by me just over a week after it was collected from my house
I was constantly updated with the repair work.
Freak accident to my car and didn't know what the damage might be. Sent to DLG and they were fabulous. Kept me in touch with the process and what was happening with my car. Taken to them Monday and returned to me Friday all fixed. Couldn't have asked for better service. Everyone I spoke to was very nice and supportive (it was a Motability car) and got me back on the road faster than I expected.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.