Après avoir changé de transitaire suite à des problèmes de suivi, j'ai confié à DocShipper une expédition de pièces industrielles par fret maritime depuis la Chine vers la France. Ce qui m'a convaincu... Ver mais
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A vice president caught up in the thick of thin things, an EXW shipment of plumbing supplies for irrigation from Eureka California to Caldera Costa Rica is definitely not what I’d like to have on my a... Ver mais
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Je devais déménager de façon assez soudaine, et j'ai donc chercher une compagnie, Docshipper, m'a répondu très vite, avec un suivie explicite quand aux démarches. La compagnie a été a l’écoute, et ma... Ver mais
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Informações sobre a empresa
Sobre DocShipper Group
Escrito pela empresa
DocShipper is a very unique business model combining 3 departments to fully handle the product cycle:
✪ International Logistics to assist with freight needs (transport, packing, customs clearance...)
✪ Sourcing to help with the procurement process (supplier search, quality control, compliance...)
✪ 3PL to support E-Commerce players with their dispatch (warehousing, order fulfillment, Last-Mile Delivery...)
Informações de contacto
Office C, 23 / F., COS Center, 56 Tsun Yip St, , 00000, Kwun Tong, Hong Kong
- +33 1 86 65 43 47
- info@docshipper.com
- docshipper.com
3,9
Bom
95 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
very good experience in terms of the services and support
very good experience in terms of the services I was able to use
7 de agosto de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Iraku,
Thank you for your feedback!
We’re glad to hear you had a very good experience with our services and support. It means a lot to the team!
Looking forward to assisting you again in the future.
— The DocShipper Team
Parfait
- Une entreprise, réactive, sérieuse, respectueuse des engagements pris,
- des interlocuteurs courtois, attentifs à vos attentes.
Rassurez-vous personne ne nous a payé pour écrire ce qui suit…
Merci à Marc, notre interlocuteur principal et son équipe.
Nous avons apprécié que le moindre message soit diffusé, en copie, à l’équipe. Ainsi l’information tourne, à la plus grande satisfaction du client et de l’efficacité de l’entreprise.
Quel fut notre étonnement d’avoir une cotation le lendemain de notre premier contact, de payer dans la foulée l’acompte à la commande, et notre questionnement : serais-ce du phishing, surtout quand notre banque Revolut nous alerte ??? Non, c’est leur efficacité dans le travail…
Et cet autre instant, où le représentant local nous contacte avant même que l’on soit informés que notre dossier était déjà arrivé en Malaisie : « merci de signer cette procuration ». Coup de fil à Marc : « oui, pas de problème ».
Efficacité, toujours efficacité… Donc très satisfaits pour ce transfert entre la Malaisie et la France.
3 de agosto de 2023
Opinião espontânea
Resposta da DocShipper Group
Bonjour Famille Dusart,
Un immense merci pour ce retour aussi détaillé que touchant !
Nous sommes ravis que votre transfert entre la Malaisie et la France se soit déroulé dans les meilleures conditions, et que notre réactivité, notre transparence et notre sens du service aient répondu à vos attentes.
Marc et toute l’équipe vous remercient chaleureusement pour votre confiance. Chez DocShipper, nous mettons un point d'honneur à ce que chaque interlocuteur soit informé et impliqué — pour que tout roule, sans stress, même à l’international.
Au plaisir de vous accompagner à nouveau dans vos futurs projets logistiques !
— L’équipe DocShipper
1ere opération en chine : Succès
1ere commande en chine pour ma part, je suis mécanicien et j'ai pris du matériel d'atelier, Marc Obeji à su me conseiller et m'orienter tout le long des opérations, on a vérifier les document du fournisseurs, devis clair, pas de surprise et Noura Broukhris s'est occuper de la logistique. Production lancer en avril chez le fournisseur, expédié en début mai, reçus le 04/07 tout est parfait ! Je recommande les services d'un transitaire français !
4 de julho de 2023
Opinião espontânea
Resposta da DocShipper Group
Bonjour Youri,
Merci beaucoup pour votre retour détaillé et positif !
Pour une première commande en Chine, nous savons à quel point chaque étape compte — et nous sommes ravis que Marc et Noura aient pu vous accompagner avec clarté, rigueur et efficacité. Aucun imprévu, des délais respectés, et un matériel d’atelier bien réceptionné : c’est exactement ce que nous visons à chaque opération.
Merci pour votre confiance, et au plaisir de vous accompagner à nouveau !
— L’équipe DocShipper
good communication with the…
good communication with the DocShipper’s team, and a very good price, i recommand
15 de junho de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Hugo,
Thank you for your review!
We’re glad you appreciated both our communication and pricing — that’s exactly what we strive for.
Thanks for recommending us, and see you soon for your next shipment!
— The DocShipper Team
a very good company where the human…
a very good company where the human side motivates you to work hard for them and allows you to fulfil your potential
1 de abril de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Guillaume,
Thank you for your meaningful words!
We’re truly touched to hear that the human values at DocShipper inspired you and gave you the space to grow and thrive. That’s exactly the kind of environment we aim to build every day.
Wishing you continued success — and thank you again for being part of the journey!
— The DocShipper Team
DocShipper groupe is a company that…
DocShipper groupe is a company that focuses on creating a positive atmosphere, prioritizing customer satisfaction, and providing quality services. They aim to handle the shipping process from start to finish, ensuring minimal burden on the customer.
30 de junho de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Assala,
Thank you for your thoughtful review!
We’re delighted that you highlighted the values we care most about — a positive atmosphere, customer satisfaction, and end-to-end service that makes life easier for our clients.
Your feedback reinforces our mission, and we truly appreciate your trust!
— The DocShipper Team
It’s a very comprehensive company
It’s a very comprehensive company, and all the people I met in this company are great people.
8 de maio de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Lahcen,
Thank you for your kind words!
We’re glad you had a great experience with our team — and it means a lot to hear that you found DocShipper to be a comprehensive and people-first company.
Looking forward to working with you again!
— The DocShipper Team
Social tradia is a best website for…
Social tradia is a best website for selling instagram account.Recently i am selling my instagram account in this website. i am satisfied by selling instagram account on social tradia. I will suggest everyone to sell instagram account on this website
8 de junho de 2023
Opinião espontânea
My experience is perfect
My experience is perfect, I hope your service language can add the language of Chinese
9 de junho de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi HWJ,
Thank you for your great feedback — we’re happy to hear your experience was perfect!
And thank you as well for your suggestion about adding Chinese as a service language. It's a valuable idea, and we’ll definitely consider it as we continue improving our global support.
Looking forward to assisting you again!
— The DocShipper Team
Resposta da DocShipper Group
Hi Oryana,
Thank you for your kind words!
We’re glad you had a great experience — that’s exactly what we aim for 😊
Hope to assist you again soon!
— The DocShipper Team
DocShipper exceeded my expectations…
DocShipper exceeded my expectations with their exceptional services and the dedication of their team. I highly recommend them for all your shipping needs.
1 de junho de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Sarah,
Thank you so much for your amazing feedback!
We’re thrilled to hear that our team’s dedication and service exceeded your expectations — that’s the standard we strive for every day.
Your recommendation means a lot to us, and we look forward to assisting you with your future shipping needs!
— The DocShipper Team
Good experience working
Good experience working, i learn a lot
6 de janeiro de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Nguyễn Phúc Thịnh,
Thank you for your feedback!
We’re glad to hear you had a good experience working with us and that you were able to learn a lot — that’s exactly what we hope to provide.
Wishing you continued growth and success!
— The DocShipper Team
Really great experience
Really great experience, the team is very committed to helping us and accompanying us every step of the way, so that our collaboration goes as smoothly as possible.
2 de junho de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Quentin,
Thank you for your kind words!
We’re delighted to hear that you had a great experience and that our team’s commitment and support made the collaboration smooth and successful. That’s exactly the spirit we aim to uphold at DocShipper.
Looking forward to continuing this great partnership!
— The DocShipper Team
i had trusted this company to source me…
i had trusted this company to source me HVAC products from Thailand, initially they said they have representatives all over the world including Thailand and they sent me multiple questinnaire regarding my business for which i replied sincerely, and finally when it came to real sourcing of goods for me the agent is suggesting me to buy chinese goods and they can help me with that. He says my order valve is very low (300USD, but they needed 6000USD) and cannot meet the MOQ. these people wasted my time and effort..
30 de maio de 2023
Opinião espontânea
Resposta da DocShipper Group
Dear Zahur Ahmed,
We have read your review regarding our sourcing services. We appreciate you taking the time to share your experience.
Firstly, we would like to clarify that our services are tailored for businesses and not individuals. As a sourcing agent (and not a personal shopper), our focus is on assisting companies in procuring goods and products from various locations. While we have representatives worldwide, including in Thailand, our services are primarily geared towards meeting the sourcing needs of businesses.
We apologize if there was any miscommunication or misunderstanding regarding your specific requirements. It is important to note that in the case of low order values, especially below the minimum order quantity (MOQ) set by suppliers, it can sometimes be challenging to source directly from certain manufacturers. In such cases, we explore alternative options to meet your needs, which may include recommending suppliers who offer similar products from other regions, such as China.
However, we understand your frustration and apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration as we continue to improve our services.
If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and aim to provide the best sourcing solutions for our clients.
Best regards,
DocShipper Team
Je suis très satisfait de leurs…
Je suis très satisfait de leurs services, sont très réactif et professionnel.
Je recommande cette compagnie
5 de maio de 2023
Opinião espontânea
Resposta da DocShipper Group
Bonjour Salem,
Un grand merci pour votre retour positif !
Nous sommes ravis d’apprendre que notre réactivité et notre professionnalisme ont été à la hauteur de vos attentes. Votre recommandation est la plus belle des récompenses !
Au plaisir de vous accompagner à nouveau,
— L’équipe DocShipper
If you're looking for a freight…
If you're looking for a freight forwarder who oversees your operation from start to finish, to ensure its success, then Docshipper is the right one for you.
5 de maio de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Walid,
Thank you so much for your great feedback!
We’re proud to offer end-to-end support and to be the kind of partner you can rely on from start to finish. Knowing that our involvement made a difference means a lot to us.
Looking forward to assisting you again on your next operation!
— The DocShipper Team
Best shipping company ever! 100% positive feedback
Google's algorithm suggested this company to answer my shipment search. I was skeptical; I researched online with only positive customer reviews and decided to go for it. Very quickly, a nice person contacted me by email and phone to get more information; then, a sale manager, Mr. Robert Houwayek, contacted me for a follow-up. We talked for a long time in different languages (English, French, Arabic; He's a polyglot) and had video conferences to give him a precise idea of the items to move. The flexibility, professionalism, communication skills, and kindness of Mr. Robert are just "Extraordinary". He was available day and night, including weekends, on the phone, by WhatsApp, email, etc. Always ready to answer all my questions and to ensure everything goes well. On the day of the move, agents on site came with all the necessary material (bubble wrap, etc.), and everything was just perfect. My belongings arrived at their destination after five days on the road! They promised five days of door-to-door overseas delivery; I didn't really believe it, thinking it was marketing, but they kept their word! I was amazed! I have moved before but never had such a positive experience. I highly recommend this company; Ask for Mr. Robert Houwayek, you won't be disappointed!
29 de abril de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Joanne,
Wow — thank you for such an incredible and detailed review!
We’re truly honored by your trust and thrilled that your entire experience, from first contact to final delivery, exceeded expectations. Robert will be especially touched by your kind words — his dedication, multilingual support, and availability are indeed extraordinary, and we’re lucky to have him on the team.
Hearing that your shipment arrived exactly as promised, on time and in perfect condition, is the best reward we could ask for. Your story reflects everything we strive to offer: peace of mind, transparency, and outstanding service.
Thank you again for your trust and your glowing recommendation — it means the world to us!
— The DocShipper Team
As my internship in logistics comes to…
As my internship in logistics comes to a close, I just wanted to take a moment to thank you and your team for the amazing experience I have had during these past few months. The opportunity to learn from and work alongside such knowledgeable and skilled professionals has been an incredibly valuable experience.
I truly appreciate the trust that you and your team placed in me, allowing me to work on important projects and tasks that have allowed me to gain a deeper understanding of the logistics industry. I believe that the skills and knowledge I have gained during my time here will be of great benefit to me as I move forward in my career.
Once again, thank you for this opportunity. It has been a pleasure working with you and the team, and I hope to stay in touch in the future.
Keegan
17 de fevereiro de 2023
Opinião espontânea
Resposta da DocShipper Group
Hi Keegan,
Thank you so much for your heartfelt message!
It was a real pleasure having you on the team — your dedication, curiosity, and positive attitude made a real difference. We’re proud to have contributed to your journey in the logistics field and are confident that you have a bright future ahead.
Don’t hesitate to keep in touch — once part of the DocShipper family, always part of it!
Wishing you all the best in your next chapter 🚀
— The DocShipper Team
A useful company
A company with a good atmosphere and a constant search to achieve customer satisfaction and which offers quality services. It takes care of the shipping process from A to Z with the least possible burden on the customer.
In addition, they respond quickly and find solutions to the request as quickly as possible.
That's why I give them five stars.
17 de fevereiro de 2023
Opinião espontânea
Resposta da DocShipper Group
Dear Joe,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were satisfied with our services and our commitment to customer satisfaction.
We appreciate your kind words and look forward to continuing to provide you with high-quality logistics and transportation services.
Best regards,
The DocShipper Team
High quality of DocShipper services
A five-star service delivered by a helpful, expert and professional team. They completed all of my requests perfectly and on time. I highly recommend DocShipper!
8 de fevereiro de 2023
Opinião espontânea
Resposta da DocShipper Group
Dear Hedil,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you were satisfied with our helpful, expert, and professional team, and that we were able to complete all of your requests perfectly and on time.
At DocShipper, we strive to provide high-quality logistics and transportation services, and we are happy to know that our efforts are appreciated by our customers.
Thank you for recommending our services, and we look forward to the opportunity to work with you again in the future.
Best regards,
The DocShipper Team
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