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Documentify UK Opiniões 17

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TrustScore: 4 em 5

4,1

Serviços jurídicos
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Informações sobre a empresa

  1. Serviços jurídicos
  2. Serviços de informação

Escrito pela empresa

Documentify UK is an online platform that helps individuals, freelancers, and businesses create professional documents quickly and efficiently. We specialise in simplifying the process of generating essential documents, making it accessible to anyone without requiring technical expertise. Our platform offers a wide range of document solutions commonly used across the UK, including tenancy agreements, eviction notices, lodger agreements, resignation letters, rent increase notices, affidavits, last will and testaments, non-disclosure agreements (NDAs), commercial lease agreements, employment contracts, and independent contractor agreements. Each document is created through a simple step-by-step process, allowing users to generate clear, structured, and ready-to-use documents within minutes. Our tools are designed to be easy to use while still delivering professional-quality results. We focus on providing a reliable and straightforward experience. Users can customise their documents to suit their specific needs, making our platform suitable for both personal and business use. Documentify UK is built with efficiency in mind. Our goal is to save users time and streamline the process of creating important documents, offering a practical and cost-effective solution for everyday needs. We are committed to continuously improving our platform and providing a dependable service that users across the UK can trust.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

17 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Tenancy

I used for. A tenancy, the service is great but I don't need for long term, and the customer service is very helpfull

11 de junho de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Imma,

Thank you for your review!

We're glad to hear that you found the service helpful for your tenancy document and that our customer support team was able to assist you, we're happy we could help when you needed us.

We appreciate your feedback and wish you all the best!

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

I got a good document from this…

I got a good document from this website, and the support team were helpful when I asked them.

6 de junho de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Sh,

Thank you for your kind review!

We're delighted to hear that you were able to get the document you needed and that our support team was helpful. Providing useful documents and responsive customer service is exactly what we strive for.

We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Excellent …

Website very easy to use and available to use straight away.
Would definitely recommend and use again when needed

19 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Mandy,

Thank you for your wonderful review!

We're delighted to hear that you found the website easy to use and that you were able to get started right away. Our goal is to make document creation as simple and convenient as possible.

We truly appreciate your recommendation and look forward to helping you again whenever you need us.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

The tenancy document was great

The tenancy document was great, very professional.
Customer service was speedy and spot on.

20 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Alice

Thank you so much for your kind review.

We’re very happy to hear that you found the tenancy document professional and that our customer service was fast and helpful. Your feedback truly means a lot to us.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Purchase of a Tenancy document for 12 months 23/03/2026

Yesterday I had to renew my daughter’s tenancy agreement and reduce her rent. She needed a new version also due to the changes in tenancy agreements I was able to provide the new requirements. I used the web to find a template and chose one, (Documentify.co.uk), It seemed straight forward so I went ahead.
The following day I had an issue when I received a message when trying to create the document so I could print it or send it , but I persevered until I was able to send this to my daughter. The next issue was when I kept getting emails from the company asking me to print my document which I had done but now they wanted me to pay. I queried why when I had paid for a full year, subscription- Then the most helpful person on this planet ‘Ernesto Padilla’ asked if I had used a different email log on when paying. I said yes as my AOL email is linked to my bank account. He said that is the problem …..So simple when you know why, so now everything is fine but the speed in which Ernesto dealt with the issue on a ‘Bank Holiday’ in this country was remarkable within minutes everything was verified and I received back his feedback of what I needed to do. Why isn’t this standard of assistance everywhere else? Well Done Ernesto and thank you for your time.

24 de maio de 2026
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Resposta da Documentify UK

Hi Susan,

Thank you so much for taking the time to share such a thoughtful review.

We’re truly happy to hear that everything was resolved and that the issue turned out to be something simple once identified. It means a lot to know that the assistance provided made the process easier for you.

Your kind words and appreciation are genuinely valued, and we’re glad we could help you successfully complete your daughter’s tenancy agreement.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Any documents created in minutes

Needed to draw up a lease agreement for my flat. Documentify really have streamlined this process, it was so simple to create and I was asked all the exact questions needed to populate the document. Will definitely be using them again.

12 de maio de 2026
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Resposta da Documentify UK

Hi Darragh

Thank you so much for your wonderful review!

We’re delighted to hear that creating your lease agreement was simple and straightforward. Our goal is to make the document process as smooth and efficient as possible, so it’s great to know the platform guided you through exactly what was needed.

We truly appreciate your support and look forward to helping you again in the future!

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Simple and Easy to use

Simple and Easy to use
Very quick to response
5 stars

13 de maio de 2026
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Resposta da Documentify UK

Hi Adam,

Thank you so much for the 5-star review!

We’re very happy to hear you found the platform simple, easy to use, and that our team responded quickly. We truly appreciate your support!

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

I made a one-time purchase for a very…

I made a one-time purchase for a very specific reason. Had no expectation of continuing after the trial and thought that I'd cancelled my subscription. When the money was withdrawn at the end of the trial date, I knew that I'd failed to. I emailed the customer support explaining my situation and, quickly and promptly, they responded, letting me know they'd refund me! No harm, no foul!

I'm so grateful that this was able to help me with my task as well as with my problem. Very pleased. I just can't afford the service.

12 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Tyler

Thank you so much for the thoughtful review

We’re very happy to hear you had a great experience and that our team was able to assist you quickly. Your support and kind words truly mean a lot to us.

We appreciate you choosing our service.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 1 em 5 estrelas

Don't bite the "Free" lie

Says it's free, you waste your time building up your file and at the very end they want your money. Typical money-grabbing website, you pay a tiny amount to start and then get charged monthly. Emails requesting to cancel, then emails requesting a refund, all for a single document you needed 1 time. Avoid this kind of scam

11 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Lonatan,

I want to start by apologizing for your experience. You can cancel at any time, and there is no obligation. You can cancel the subscription right from your Account’s Dashboard or by simply sending an email to support@documentify.co.uk , and we'll cancel it for you within 24 hours. There are no charges to the card if the trial offer is canceled within the seven-day trial period. All these details were provided to you so you would have an informed decision about your purchase.

Additionally, if you would like to contact us directly here is our email address: support@documentify.co.uk. Make sure to contact us directly providing your email address associated with your Documentify account so that we can help you solve the issue as soon as possible.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 1 em 5 estrelas

Take the trail money but won’t let you…

Take the trail money but won’t let you cancel scam site beware

9 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Julia,

We’re sorry for the confusion you experienced.

After reviewing the situation, it appears the cancellation attempt was made through the US platform, while the subscription was actually created through the UK platform. Since these are separate systems, the cancellation could not process there.

Our team has already reached out directly to assist and clarify the issue.

We’re always happy to help users manage or cancel their subscriptions when contacted through the correct platform.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Super Easy & Simple

Great way to create custom legal documents. Super easy and simple to download. Definitely recommend to use it. Enjoy!!

7 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Kunal,

Thank you so much for your review!

We’re glad to hear you found the platform easy to use and the download process simple and smooth. Your recommendation truly means a lot to us.

We appreciate your support and are happy we could help with your legal document needs!

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 1 em 5 estrelas

SCAM!!……… I spend 30 minutes filling…

SCAM!!……… I spend 30 minutes filling out the document and lo and behold, as soon as I’ve finished, it asks for email and then proceeds to charge me to download said document…..

6 de maio de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Christian,

Thank you for your feedback.

We’re sorry to hear about your experience. Please note that the pricing and access terms are clearly outlined including the step required to download the document.

That said, we’d be happy to look into your case and assist you directly. Please reach out to us at support@documentify.co.uk so we can review your situation and help resolve it.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

The way this company has set up you…

The way this company has set up you accessing your documents in brilliant. You can amend it as many times as you like, save and start again. Truly value for money.

24 de abril de 2026
Opinião espontânea
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Resposta da Documentify UK

HI Jason,

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying the flexibility of the platform and finding value in being able to edit and reuse your documents so easily. That’s exactly what we aim to provide.

If you ever need anything, we’re always here to help

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Yes excellent

Yes excellent

26 de abril de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Barry,

Thank you so much for your feedback — we really appreciate it!

We’re glad to hear you had a great experience. If you ever need anything in the future, we’ll be here and happy to help.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Brilliant comms

Brilliant comms, great service, thankyou Franko

20 de abril de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Daniel,

Thank you so much for your kind words — we really appreciate it!

We’re glad to hear you had a great experience with our service and communication. If you ever need anything in the future, we’ll be here and happy to help.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

Easy to use.

Easy to use and found the document most appropriate for my needs

21 de abril de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi Jane,

Thank you for your feedback — we really appreciate it!

We’re glad to hear you found the platform easy to use and that the document met your needs. That’s exactly what we aim for.

If you ever need anything else, we’ll be here and happy to help.

Warm regards,
Ernesto
Documentify UK Support Team

Classificada 5 em 5 estrelas

I tried a few companies at first and I…

I tried a few companies at first and I found them difficult to work with. I tried documentify and everything went smoothly and I found what I was looking for. Would not hesitate if I needed them again.

13 de abril de 2026
Opinião espontânea
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Resposta da Documentify UK

Hi David,

Thank you so much for your kind words — we truly appreciate you taking the time to share your experience!

We’re really glad to hear that everything went smoothly and that you found exactly what you needed with Documentify. It means a lot to us to know we could make the process easier for you.

If you ever need anything again in the future, we’ll be here and happy to help.

Thanks again for your support!

Warm regards,
Ernesto
Documentify UK Support Team

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