Sam was very prompt, empathic and listening. He directed me to the right team with further instruction’s on the withdrawal procedure. Got him another day on chat and helped again promptly. 100% recomm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’m new to investing, particularly the with the Lifetime ISA. I asked a question at 11PM and I received a friendly and informative response from a member of the team early the next day. So far I’m hap... Ver mais
I had an issue with logging in which was resolved with the patient support of James. He guided me through the process and patiently waited on the line to ensure the issue was resolved.
A empresa respondeu
Easy to understand service is effective and efficient Plenty of options available Would prefer facial login as to email and password to start process
A empresa respondeu
Informações sobre a empresa
Sobre AJ Bell Dodl
Escrito pela empresa
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Informações de contacto
Reino Unido
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excelente
566 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bethany was so helpful on the live…
Bethany was so helpful on the live chat. Making the app experience swift and easy.
11 de fevereiro de 2026
Resposta da AJ Bell Dodl
Dear Morgan
We're happy to hear that the live chat was helpful and made the app experience swift and easy. Thank you for your positive feedback; we appreciate it!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Tom
Easy to get hold of a person to text…
Easy to get hold of a person to text questions to and get answers
10 de fevereiro de 2026
Resposta da AJ Bell Dodl
Dear Nicola,
We're happy to hear that you found it easy to reach our team and get your questions answered promptly. Thank you for your positive feedback!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Tom
Quite good customer service
Quite good customer service, instantly available, and answered my queries straight forward.
10 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good morning Argo,
We're happy to hear that our customer service met your expectations! We appreciate you taking the time to share your positive experience with us.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Amazing service
Amazing service, fast replies on live chat and couldn't be more helpful. I've been with dodl a few years now and never had any problems. Highly recommended.
6 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Mark
Thank you for leaving us a review! It's great to hear that you've had such a brilliant experience with our webchat service.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good afternoon Chris
Thank you for leaving us a review! It's great to hear that you've had a positive experience using our platform.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Fast service with straight help as…
Fast service with straight help as usual with DODL
3 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Steven
Thank you for leaving us a review! We're thrilled to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning Yusuf
Thank you for leaving us a review! It's great to hear that we provided you with a prompt and personable service.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great service
Keira has been fantastic in getting a number of specific documents generated, often within minutes! It’s been so helpful when dealing with transactions to have efficient and attentive service.
28 de janeiro de 2026
Resposta da AJ Bell Dodl
Good morning Chloe
Thank you for leaving us a review! We're thrilled to hear that you had such an excellent experience with Kiera. We'll be sure to pass your kind comments on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great investment platform but they obstruct withdrawals
Great investment platform and so easy to set up with your bank account to make payments to dodl.
Want to withdraw?
They suddenly need to verify a bank account you have been funding your dodl investments with for three years!
Three months of bank statements with all of your financial dealings just to get at your own money?
Avoid until they sort out the withdrawal process.
27 de janeiro de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good afternoon Tom
Thank you for your feedback. We're sorry to hear that you've not had a positive experience when trying to withdraw from your account.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
Best wishes
Joe
Bethany was very helpful and answered…
Bethany was very helpful and answered my question first time
21 de janeiro de 2026
Resposta da AJ Bell Dodl
Good morning James
Thank you for leaving us a review! We're delighted to hear that you had a positive experience with Bethany. We'll be sure to pass your kind words on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! It's great to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Hassle free
Very responsive when asked multiple queries & a very easy company to deal with.
20 de janeiro de 2026
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! We're thrilled to hear that you found our team responsive and easy to deal with.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Amazing customer service!
Bethany, the customer service representative deserves special mention! She went beyond her duty to help me out with the financial products on Dodl. Thank you.
The customer service is absolutely brilliant and that is why I don't mind sticking to this app.
19 de janeiro de 2025
Resposta da AJ Bell Dodl
Good afternoon Tirth
Thank you for taking the time to share your experience! We're delighted to hear that Bethany was able to provide you with such an excellent service. We'll make sure to pass your kind words on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Straight forward chat with a real…
Straight forward chat with a real person, great
16 de janeiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Anna
Thank you for leaving us a review! We're happy to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Really comprehensive answers
16 de janeiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Cathy
Thank you for leaving us a review! We're thrilled to hear that our team were so helpful and informative.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning Charlie
Thank you for leaving us a review! It's great to hear that you're enjoying using our platform.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Went through their chat box
Went through their chat box. Bethany was really helpful and I got a solution to my issue immediately.
13 de janeiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Taiwo
Thank you for leaving us a review! It's great to hear that Bethany was able to find a solution to your problem. We'll be sure to pass your kind words on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Really good customer service
Really good customer service, Bethany answered my question and helped me clear things in the quickest manner. Happy so far with that
12 de janeiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Adrian
Thank you for leaving us a review! We're thrilled to hear that Bethany was both efficient and informative. We'll be sure to pass your kind words on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great help from their live chat team
Great help from their live chat team. I spoke with Bethany who was very helpful. It's reassuring for someone like myself who isn't too clued up on investing in shares etc. and just relied on cash ISAs or interest from savings accounts.
12 de janeiro de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good afternoon
Thank you for taking the time to share your experience! We're delighted to hear that Bethany provided the help and support you needed. We'll be sure to pass your kind comments on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning Wayne
Thank you for leaving us a review! We're delighted to hear that you found our team so helpful and professional.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
A Experiência Trustpilot
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