Sam was very prompt, empathic and listening. He directed me to the right team with further instruction’s on the withdrawal procedure. Got him another day on chat and helped again promptly. 100% recomm... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I’m new to investing, particularly the with the Lifetime ISA. I asked a question at 11PM and I received a friendly and informative response from a member of the team early the next day. So far I’m hap... Ver mais
I had an issue with logging in which was resolved with the patient support of James. He guided me through the process and patiently waited on the line to ensure the issue was resolved.
A empresa respondeu
Easy to understand service is effective and efficient Plenty of options available Would prefer facial login as to email and password to start process
A empresa respondeu
Informações sobre a empresa
Sobre AJ Bell Dodl
Escrito pela empresa
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Informações de contacto
Reino Unido
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excelente
566 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Clear instructions
Bethany was helpful and very clear in responding to my queries. It was also very quick and I understand what I need to do.
21 de março de 2026
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re really pleased to hear that Bethany was so helpful and clear when responding to your queries. We'll be sure to pass your kind words on to her.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Asked for assistance with a special…
Asked for assistance with a special offer and within an hour in a hour all was resolved.
20 de março de 2026
Resposta da AJ Bell Dodl
Good afternoon Samuel
Thank you for leaving us a review! We’re really pleased to hear that our team were able to resolve your query so quickly.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great response and easy communication
Great response and easy communication. Always ready to answer any questions I have. Thank you
18 de março de 2026
Resposta da AJ Bell Dodl
Good morning Aura
Thank you for leaving us a review! We’re really pleased to hear that you've found our communication clear and straightforward.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel was very helpul
18 de março de 2026
Resposta da AJ Bell Dodl
Good morning Eamon
Thank you for leaving us a review! We’re really pleased to hear that Samuel was so helpful. We'll be sure to pass your kind words on to him.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good afternoon John
Thank you for leaving us a review! We’re really pleased to hear that you received such a prompt response from our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Poor information online
I’m trying to help my grandchildren set up LISAs. Dodl appears to have lower charges than most………. together with less information (which can of course be gleaned elsewhere). However other reviewers say it has far fewer investments to choose from. So what can you choose? For the life of me I can’t find any info online. I don’t want to download the app since it’s not for my use. How does one find out? For instance, does it offer Investment Trusts, like say City of London IT or Murray International? There’s no way I’ll suggest my ‘green’ grandchildren buy a pig in a poke!
I see below that A J Bell Dodl requires more information. I just want to know what shares my grandchildren could invest in, since dodl doesn’t offer the full range of investments that AJ Bell offers.I couldn’t find a link on the website. I’m sorry if that wasn’t clear from my original review. I’m still waiting.
James from DODL has now contacted me, very helpful and sent me a link by email. It wouldn’t work on my iPad but did on my iPhone.So I’m now better informed. So I’ve updated the 1 star to 3 stars, but it’s a pity the information wasn’t easily available in the first place. Thank you, James.
15 de março de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning Muriel
Thank you for leaving us a review. We’re sorry to hear that you haven’t had a positive experience with us and that you’ve struggled to find the information you needed.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
I contacted Dodl ro find out if my…
I contacted Dodl ro find out if my money would be protected by FSCS but they pointed me to their website and their pdf which says its FSCS guarantee protection. But i checked on FSCS website it clearly says your money is NOT protected.
How can they advertise that it's FSCS protected? Watch out, always check officially. I won't put my money with Dodl.
12 de março de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good afternoon
Thank you for leaving us a review. I’m sorry to hear about the confusion you experienced when checking the FSCS information for Dodl.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
Best wishes
Joe
Responded when I need it the most to…
Responded when I need it the most to complete a form
9 de março de 2026
Resposta da AJ Bell Dodl
Good morning Mary
Thank you for leaving us a review! We’re really pleased to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning Philip
Thank you for leaving us a review! We’re really pleased to hear that James was so informative, knowledgeable and helpful. We’ll be sure to pass your kind words on to him.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel was very helpful and responsive
Samuel was very helpful and responsive, my query was solved in a timely manner. Thank you Samuel!
5 de março de 2026
Resposta da AJ Bell Dodl
Good morning Giuseppe
Thank you for leaving us a review! We’re really pleased to hear that Samuel was helpful and responsive, and that your query was resolved promptly. We'll be sure to pass your kind words on to him.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
It feels so easy to invest and they’re…
It feels so easy to invest and they’re very open about what’s in their funds and you can track each individual stock in the fund. Customer service is great and they get back to you very quickly.
2 de março de 2026
Resposta da AJ Bell Dodl
Good morning Shaun
Thank you for leaving us a review! We’re really pleased to hear that you find investing straightforward with us, and that the transparency around our funds and underlying holdings has been helpful.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Easy to use and helpful staff!
27 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! We're really pleased to hear that you find the platform easy to use and our team helpful.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Dodl LISA transfer too slow and no one helps!
I initiated a cash LISA transfer to Dodl on 12th Feb this year. Dodl only acknowledged that they are on this case on 18th Feb. Then my old provided emailed me saying transfer is completed on 23rd Feb, only the money showing no where, not on old provider any more and neither on Dodl. Then after a whole day, it finally appears on Dodl app. However, till now (evening of 26th Feb), I can not invest this fund and Dodl still gives me a "not yet" message saying I need to transfer LISA to use LISA on Dodl..... Messaged some help on the app and someone saying they will chase the team but still no reply after a whole day. I would not recommend Dodl to anyone and remember the account fee is 0.15% without cap!
12 de fevereiro de 2026
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning
Thank you for taking the time to share this. I’m sorry for the frustration you’ve experienced with your LISA transfer and the delay in being able to invest.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
Best wishes
Joe
Samuel was really helpful and…
Samuel was really helpful and informative!
I really appreciate Dodl having real people who can help quickly and effortlessly with any of my issues.
Thanks again Samuel!
24 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good morning Oliver
Thank you for taking the time to leave us a review! We’re delighted to hear that Samuel was so helpful and informative. We'll be sure to pass your kind words on to him.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Five stars for the swift intervention.…
Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first port of call and it couldn't answer what turned out to be an extremely simple question that must have been asked a thousand times or more. So I don't think James and his real human colleagues will be losing their jobs any time soon :-)
24 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good afternoon Martin
Thank you for leaving us a review! It’s great to hear that you had a positive experience with our team and that James was able to answer your question so quickly.
I’ll make sure your feedback about our chatbot is passed on to the relevant team so they can look into this further.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Fast and great support
Fast and great support.
Never had any issues.
Simple app with a good choice of funds.
It is not sophisticated/complex and does not have a Web page to make transactions, which is the only aspect I don't like.
21 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good morning
Thank you for taking the time to leave us a review! We’re really pleased to hear that you’ve had fast and reliable support from us, and that you find the app simple to use with a good choice of funds.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Resposta da AJ Bell Dodl
Good morning
Thank you for leaving us a review! We're thrilled to hear that our team responded so quickly.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Bot could not handle my queries - a human did!
Bot could not handle my queries but Samuel read my query and quickly confirmed what I needed to know.
19 de fevereiro de 2025
Resposta da AJ Bell Dodl
Good afternoon Carl
We appreciate your feedback! We're happy to hear that Samuel was able to provide the assistance you needed. We'll be sure to pass your kind comments on to him.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel answered all of my questions…
Samuel answered all of my questions very clearly and helped provide more understanding with my investments. This information will allow me to make decisions regarding the current and future investments. Would highly recommend AJ Bell Dodl as it has been so easy from the beginning and transparent.
19 de fevereiro de 2026
Resposta da AJ Bell Dodl
Good afternoon
We're happy to hear that the information provided has empowered you to make well-informed investment decisions. We appreciate your kind words and we're glad you found our platform easy to use and transparent. Thanks for recommending us!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Quick access to help!
The customer service chat function is super easy and requests for documents and account statements are able to be processed almost instantly. Great to speak to an actual human on the chat function too and to be able to speak with them quickly 😊
11 de fevereiro de 2026
Resposta da AJ Bell Dodl
Dear Charlotte
We're happy to hear that our customer service chat function is easy to use and efficient for you. We're also glad you appreciate speaking with a real person and getting your requests processed quickly. Thank you for your positive feedback!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Tom
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