Sam was very prompt, empathic and listening. He directed me to the right team with further instruction’s on the withdrawal procedure. Got him another day on chat and helped again promptly. 100% recomm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I’m new to investing, particularly the with the Lifetime ISA. I asked a question at 11PM and I received a friendly and informative response from a member of the team early the next day. So far I’m hap... Ver mais
I had an issue with logging in which was resolved with the patient support of James. He guided me through the process and patiently waited on the line to ensure the issue was resolved.
A empresa respondeu
Easy to understand service is effective and efficient Plenty of options available Would prefer facial login as to email and password to start process
A empresa respondeu
Informações sobre a empresa
Sobre AJ Bell Dodl
Escrito pela empresa
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Informações de contacto
Reino Unido
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excelente
566 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a few teething problems initially…
I had a few teething problems initially but eventually found the first steps fairly easy. I don’t expect to make a million but you just never know. Presently apart from initial decisions I am in the hands of the Dodl investment experts to save me from losing too much😋
23 de novembro de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Dear Melville
We appreciate you sharing your initial experience and are glad you found the first steps easy. It's great to know you're optimistic about your investment journey, and we're here to support you with our investment expertise.
Kind regards
Tom
Really fast response time
Really fast response time, and a simple straight answer to my question.
Provided exactly what I asked for with follow up questions too
24 de novembro de 2025
Resposta da AJ Bell Dodl
Hi Aidan
We're happy to hear that our response time met your expectations and that we provided the information you needed. We appreciate your positive feedback and are glad we could assist you thoroughly.
Kind regards
Toby
She helped me understand a few factors…
She helped me understand a few factors I was struggling with and was polite and straight to the point I like that!!..
19 de novembro de 2025
Resposta da AJ Bell Dodl
Dear Joseph
We're happy to hear that our assistance helped clarify those challenging factors for you. It's great you appreciated the direct and polite approach! Thank you for your feedback.
Kind regards
Tom
You can’t really fault it
You can’t really fault it! I messaged their chat bot. I asked to speak to a customer service employee. I was redirected immediately. My query was handled in a professional and timely manner. I even asked follow ups, extra questions and additional requests and it was handled seamlessly. Thank you.
19 de novembro de 2025
Resposta da AJ Bell Dodl
Dear Prashant
We're happy to hear that our customer service met your expectations! We appreciate you taking the time to share your positive experience with our support team and their efficient handling of your requests. Thank you!
Kind regards
Tom
Dodl is great and easy to use
Dodl is great and easy to use. Customer support seems to be good too. I wish they had a passcode/number log in though!
12 de novembro de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Hi Harry
We're happy to hear that you find Dodl easy to use and that our customer support is helpful. Thank you for the positive feedback! We appreciate your suggestion regarding passcode/number login.
Kind regards
Tom
It was a pleasure talking to Rob from…
It was a pleasure talking to Rob from customer service today. He was very competent and answered all my questions. Credit to Brand AJ Bell Dodl
Thank you
11 de novembro de 2025
Resposta da AJ Bell Dodl
Good morning Ash
We're happy to hear that our customer service was helpful and that all your questions were answered competently. Thank you for your positive feedback and for taking the time to share your experience.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Very helpful to a new investor and made…
Very helpful to a new investor and made things easy to understand.
10 de novembro de 2025
Resposta da AJ Bell Dodl
Good evening
We're happy to hear that our platform helped you as a new investor! We appreciate your feedback and are glad we made things easy to grasp.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Did what i asked
17 de maio de 2025
Resposta da AJ Bell Dodl
Good afternoon Brandon
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Rob was fantastic in talking me through…
Rob was fantastic in talking me through the questions I had
3 de novembro de 2025
Resposta da AJ Bell Dodl
Good afternoon Simon
Thank you for taking the time to leave a review. It'd great to hear that you had a positive experience when contacting us.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Great experience
Great experience. Answered quickly and my query resolved. Great service.
30 de outubro de 2025
Resposta da AJ Bell Dodl
Dear Paul
We're happy to hear that your issue was resolved quickly! We appreciate your positive feedback and are glad you had a great experience.
Kind regards
Tom
Showed clarity and respect.
Very good explanation to everything and very clear and accurate. Especially Keira who helped immensely.
30 de outubro de 2025
Resposta da AJ Bell Dodl
Dear Sam
We're happy to hear that the explanation was helpful, clear, and accurate. We appreciate your positive feedback and are so glad that our team member helped you immensely!
Kind regards
Tom
James handled my query and he took…
James handled my query and he took ownership and managed to resolve my query first time within minutes. Thank you for your help James 5* service
23 de outubro de 2025
Resposta da AJ Bell Dodl
Dear Katie,
We're happy to hear that your issue was resolved quickly and efficiently. We appreciate you taking the time to leave us this wonderful feedback and are glad you were satisfied with our service.
Kind regards
Tom
Thanks for your prompt hell with my…
Thanks for your prompt hell with my request
29 de outubro de 2025
Resposta da AJ Bell Dodl
Dear Susan
We appreciate you taking the time to share your positive experience. We are happy we could assist you with your request promptly.
Kind regards
Tom
Dodl is so easy and good to use
Dodl is so easy and good to use. I’m in my late 60’s and really enjoy my shares experience made easier by Dodl.
24 de outubro de 2025
Resposta da AJ Bell Dodl
Good morning Terry
Thank you for taking the time to leave a review, we really appreciate your positive feedback!
If you have any further queries, please do not hesitate to get in touch.
Best wishes
Toby
The human livechat is very good
The human livechat is very good, investments are understandable and stuff generally works well. The app is reasonably intuitive but may not be as swish as some would like. I did encounter a snag where I couldn't see the regular investments I had set up but that did resolve itself.
10 de outubro de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning William
Thank you for taking the time to leave a review. Its great to hear you had a positive experience when contacting us! We do appreciate the feedback and will take this into account for product improvements.
If you have any further queries, please do not hesitate to get in touch.
Best wishes
Toby
Is what it says on the can - dodl
The app is easy to use and makes it simple to manage investing. Customer service chat function has been good experience. Hoping my cash isa from another provider gets transferred smoothly, but total confidence based on overall impressions so far.
11 de outubro de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Good afternoon
We're happy to hear that you find the app easy to use and that our customer service chat has been helpful! We appreciate your confidence and hope your cash ISA transfer goes smoothly. Thanks for sharing your positive experience.
Kind regards
Tom
Fast efficient help
Needed to confirm an investment the agent was very efficient and helpful
6 de outubro de 2025
Resposta da AJ Bell Dodl
Good morning Graeme
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch.
Best wishes
Toby
Resposta da AJ Bell Dodl
Good morning
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Toby
Excellent & quick service
3 de outubro de 2025
Resposta da AJ Bell Dodl
Good morning Harry
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Toby
Problem with interpreting account calculations
I am very happy with the service I got when I had a problem understanding calculations on my acvount
2 de outubro de 2025
Resposta da AJ Bell Dodl
Good morning Jeff
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
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