Sam was very prompt, empathic and listening. He directed me to the right team with further instruction’s on the withdrawal procedure. Got him another day on chat and helped again promptly. 100% recomm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’m new to investing, particularly the with the Lifetime ISA. I asked a question at 11PM and I received a friendly and informative response from a member of the team early the next day. So far I’m hap... Ver mais
I had an issue with logging in which was resolved with the patient support of James. He guided me through the process and patiently waited on the line to ensure the issue was resolved.
A empresa respondeu
Easy to understand service is effective and efficient Plenty of options available Would prefer facial login as to email and password to start process
A empresa respondeu
Informações sobre a empresa
Sobre AJ Bell Dodl
Escrito pela empresa
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Informações de contacto
Reino Unido
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excelente
566 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice and straightforward
Transfer was quick and app really straightforward to use and clear . Fractional shares would be a welcome addition but other than that all good.
20 de setembro de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning Bryan
Thank you for taking the time to leave a review. I'm glad to hear that your transfer went smoothly.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Quick response and understanding the…
Quick response and understanding the need of action. Samuel is very good.
23 de setembro de 2025
Resposta da AJ Bell Dodl
Good afternoon
Thank you for taking the time to leave a review. It's great to hear that you had a positive experience when contacting us.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Toby
Rob was very professional and courteous…
Rob was very professional and courteous in helping solve my issue many thanks 🙏🏼
23 de setembro de 2025
Resposta da AJ Bell Dodl
Good afternoon Nick
Thank you for taking the time to leave a review. It's great to hear that you had a positive experience when contacting us.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Toby
I’ve recently transferred from Moneybox…
I’ve recently transferred from Moneybox to Dodl, the main reason was the lower fees and the fact that I feel more confident choosing my own investments (compared to when I opened Moneybox and knew nothing). Although Dodl offer considerably less investment options, it has all it needs to make a good and performant portfolio. I do miss the performance graphics and future calculators on the Moneybox app, which I hope Dodl develops going forward, because for me they are an important part of investing (being able to clearly and concisel visualise performance in detail, straight on my investment platform), the customer service so far has been quick to respond, although could be a bit more friendly.
17 de agosto de 2025
Resposta da AJ Bell Dodl
Good afternoon
Thank you for taking the time to leave a review. It's great to hear that you had a positive experience when contacting us. I will provide this feedback to the product team to review for upcoming improvements to the platform.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Toby
Excellent customer service
Asked for 6 months statements via the chat and received the document within minutes, excellent customer service. AI assistant also very clearly explained the process of withdrawing money from a LISA for purchasing a house.
22 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning Edward
Thank you for taking the time to leave a review. It's great to hear that you had a positive experience when contacting us.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Quick and easy help over the team chat…
Quick and easy help over the team chat :)
19 de setembro de 2025
Resposta da AJ Bell Dodl
Good afternoon
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
I liked the easy process to start…
I liked the easy process to start investing in shares. I’m disappointed I can only buy such a small amount of companies. I wanted to invest in large companies such as B.A.E. and Quintec. Not possible.
15 de setembro de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Good morning John
Thank you for taking the time to leave a review, we really appreciate your feedback. We're glad the investment process was easy for you.
We acknowledge your disappointment with the limited company selection and will consider your feedback as we improve our offerings.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Great people make a great company
I was having difficulty with using one certain aspect of the app, after messaging there help line and corresponding with a lady named kiera for a couple of minutes, I was performing the task that I was struggling with, easy when there's good people to help. Brilliant
15 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning Jonathon
Thank you for taking the time to leave a review. It's great to hear that Kiera was able to assist you with your query and provide a service that you could be happy with.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Clear and rapid answers
Clear and rapid answers. I was able to get to an actual person which is good
11 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning
We're happy to hear that you received clear, rapid answers and were able to speak with someone directly. We appreciate you taking the time to leave us feedback.
Kind regards
Tom
Speedy and helpful answer to investment…
Speedy and helpful answer to investment timing question
9 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning
We're happy to hear that you found our answer to your investment timing question speedy and helpful. Thank you for your positive feedback!
Kind regards
Tom
quick service, real people
was connected to a person almost instantly. Even though the app didn’t have the functionality, the staff quickly solved my problems and issue was solved in under 30m.
9 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning
Thank you for taking the time to leave a review. It's great to hear that you had a positive experience when contacting us and the team was able to assist!
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Toby
Really helpful staff
Really helpful staff, particularly Rob on the online chat, helping me me to invest on the Dodl app which I really like and slowly getting more confident with
9 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning
Thank you for taking the time to leave a review. It's great to hear that you had a positive experience when contacting us and Rob was able to assist you with placing your trade.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Resposta da AJ Bell Dodl
Good morning Sid
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Kisra helped me solve my query…
Kisra helped me solve my query extremely quickly and efficiently, fantastic service!
8 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning Marco
Thank you for taking the time to leave a review. It's great to hear that Kiera was able to assist you with your query and provide a fantastic service.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Super quick response
4 de setembro de 2025
Resposta da AJ Bell Dodl
Good morning Mariam
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Resposta da AJ Bell Dodl
Good afternoon
We're glad you enjoyed your experience with us and that Rob was helpful and efficient. Thank you for sharing your positive feedback!
Kind regards
Toby
Jasmine was very helpful
29 de agosto de 2025
Resposta da AJ Bell Dodl
Good morning
We are so happy to hear that you found our team member helpful. We appreciate your positive feedback!
Kind regards
Tom
Got an actual person to answer my…
Got an actual person to answer my question from the chat page in about 30 seconds, so very well done to Samuel 👍🏼
25 de agosto de 2025
Resposta da AJ Bell Dodl
Good morning
We're happy to hear that you connected with someone quickly through our chat. We appreciate you mentioning the assistance you received and your positive feedback.
Kind regards
Tom
Fast webchat response times and…
Fast webchat response times and knowledgeable staff who answer all technical questions you may have for using the Dodl platform.
27 de agosto de 2025
Resposta da AJ Bell Dodl
Good afternoon
Thank you for taking the time to leave a review, we really appreciate your positive feedback.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
Easy to sign up and customer services…
Easy to sign up and customer services are prompt, knowledgeable and reliable.
25 de agosto de 2025
Opinião espontânea
Resposta da AJ Bell Dodl
Good afternoon Paul
Thank you for taking the time to leave a review. It's great to hear that you've had a positive experience using our platform.
If you have any further queries, please do not hesitate to get in touch via the app.
Best wishes
Jess
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