Doorbellworld Opiniões 

546
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

All went well with installation, though more written word explanation would help with following the diagrams. UPDATE:- Just seen a review from 3 March 2026. They weren't as happy as they could... Ver mais

Classificada 5 em 5 estrelas

I purchased a doorbell world wired push button back in April via Amazon. Unfortunately the door bell push developed a minor fault last week (14th August) leaving it non functioning. I spoke to Richar... Ver mais

Classificada 5 em 5 estrelas

Great shopping experience through doorbellworld, the one thing that would make the product better though would be a phone app which rings as well. Though you can order more ringers that you can put in... Ver mais

Classificada 5 em 5 estrelas

We purchased a doorbell back in December, we have only just come round to putting it up. The doorbell unit was in perfect condition when we received it, but in less that a week the wooden case had spl... Ver mais

Informações sobre a empresa

  1. Internet Shop

Escrito pela empresa

Sabrebond Ltd trading as Doorbell World Sabrebond Limited is a family run business which was established in Sheffield in 1986. During this time we have gained a wealth of knowledge in doorbell systems and we offer our own Doorbell World brand with some of our products designed and developed dating back 50 years. Other recognised leading brands are selected to offer various levels of functionality and different price points so there is always a product that is right for our customer and we support all these brands with advice and warranties. Our unique doorbells and chime units combine traditional and modern designs with wireless technology making stylish products that are easy to install and compliment homes and businesses of any age..


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

546 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 87% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(546)

75 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good Customer service experience

We purchased a doorbell back in December, we have only just come round to putting it up. The doorbell unit was in perfect condition when we received it, but in less that a week the wooden case had split. As you can imagine we were very upset after waiting so long to put it up. We got in contact and Richard has helped us in sorting this matter out, and provided extra information to limit the risk in this happening again. Would definitely recommend based on their good customer service. 👍

13 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good Service

I was sent the wrong item but, credit to them they did correct it so, very grateful. And was done quickly.

25 de março de 2024
Classificada 5 em 5 estrelas

Good as you can get

They respond very promptly to on line orders. Good information flow about despatch and delivery. Product is as described Second time I’ve used them and would do so again.

25 de março de 2024
Classificada 1 em 5 estrelas

Receiver won't pair with existing bell

Unfortunately, I still can't get the bell receiver to work. The instructions are appalling but searched the internet for an answer. I took the battery out of the bell, put it back in again and put the batteries in the receiver within 20 sec of doing this. but still, they won't pair.

25 de fevereiro de 2024
logótipo da Doorbellworld

Resposta da Doorbellworld

Hi

We couldn't agree with you more. The instructions from the manufacture are not great. We can help you resolve the issue if you juts contacted us before writing the review. You review is about the Byron product and not our company. We can get this sorted for you if you come to us with your issue. Please contact us via email chat or telephone and we will resolve your issue.

Classificada 5 em 5 estrelas

A gold star benchmark service

I make a point of not over-egging any reviews I leave for service from a business, but Doorbellword is really exceptional. Initially, I asked a technical question about connectivity with an existing old-fashioned doorbell to add wireless sounders, and got an answer almost by return. Then I ordered and the kit arrived, again almost by return. They sent me exactly the right kit and it works just as I wanted.

One sounder was faulty but that was not Doorbellworld's fault. It was immediately replaced without question.

How could that be bettered for customer service?

23 de fevereiro de 2024
Classificada 1 em 5 estrelas

Appalling customer service - revoked an agreement I could return the item!!

I bought a doorbell which turned out to be nearly 6 inches in diameter. But that was not really the problem. The problem was the communication, which blamed me, seemed to ignore that that is not a size, agreed I could return the item, and now-after the fact- have informed me that the date we agreed for returns, is too late. Agreements, correct information and general good customer service is NOT what this business is about. How sad.

And, by the eway, the answer the seller now gave, is not accurate and gives a good idea of how they treat customers - lying about the agreement, for example, and claiming I wanted something I didn't. How very sad this person thinks that is a good way to treat other human beings, especially customers! Poor man.

13 de fevereiro de 2024
Opinião espontânea
logótipo da Doorbellworld

Resposta da Doorbellworld

Hi
We are sorry that you don't like the doorbell and think its too big. The size of the doorbell was clearly written in the product description on the website and Etsy platform where you purchased the product from. The wooden plinth has to be this size due to the wireless extender being housed in the rear of the wooden plinth. You have given us a 1 start because you didn't read the description and you now want us to pay the return cost of the product from Germany to the UK. You raised a case with Etsy and they agreed with us and rejected your case as the size is Cleary written on the website and Etsy platform. We have offered you a full refund if you return the product to us. i am not sure what you expect us to do other than make a loss getting this back when it is your doing as you didn't read the size on the description. We have also offered to let the 30 day return policy go on this occasion because you said you were coming to the UK and would return it then. If we refunded everyone like this due to customers not reading the description we would soon not have a business. Is this what business is about then? We will always work with our customers to resolve issues in a fair manner for both parties but I believe in this instance your request is not fair.

Regards

Richard

Classificada 5 em 5 estrelas

Ding-Dong!

Great service! The doorbell arrived on time, with clear and easy instructions to install. A satisfied customer!

13 de fevereiro de 2024
Opinião espontânea

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