Ordered a replacement cable and the price and speed at which it was delivered was excellent, overnight next day. I hope I haven't turned into an old cynic but these days I am surprised when a company... Ver mais
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My request was handled promptly and efficiently. I was kept informed right through the process and delivery was also fast. So well done dorset Nursing Supplies. Unfortunately I am less pleased with t... Ver mais
I started using the Alerta for my wife and appears magnificent. I need some more time of using it when I will revert with more details. Thank you Constantine
Very quick and efficient service as always. These goods are excellent value for money and they make a big difference to health when people bring nasty viruses into the house. I used Clinell wipes when... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Dorset Nursing Supplies is a family owned business and an established and well-respected medical supply company within the NHS and the care industry. We have been a provider of medical supplies, medical equipment and incontinence supplies since 1985. We also provide our engineering services where we will fix and repair any medical equipment such as hoists, beds and much more. Our store is based in Bournemouth, Dorset, however we deliver worldwide so everyone can enjoy our amazing deals! When an order is placed from within the UK we aim to deliver it by the next day (subject to stock availability). We are happy to hear any and all reviews so we can keep our standards high! Thank you!
Informações de contacto
Unit 4a Wilverley Road, , BH23 3RU, Christchurch, Reino Unido
- 01202425070
- sales@dorsetnursing.co.uk
- dorset-nursing.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Dorset Nursing Supplies
Customer service is excellent
Customer service is excellent. There's always a prompt reply and they go out of their way to accommodate your preferences.

Resposta da Dorset Nursing Supplies
Impressed
Impressed. My first time using Dorset Nursing Supplies. Ordering was easy and I received notifications at every step of my order. Delivery was on time. The goods were well packaged. Very good. Would use again

Resposta da Dorset Nursing Supplies
Always reliable
Always reliable! I've never had any problems with this company. Items sent sent very quickly. Thank you

Resposta da Dorset Nursing Supplies

Resposta da Dorset Nursing Supplies
Omron Blood Pressure Monitor
A recent eye test had a suggestion that I check my blood pressure and I was keen to get a hypertension society listed device that would also upload the figures to my phone.
Dorset had the omron device I wanted in stock and quickly dispatched from the uk with emails indicating order progress. Arrived quickly and well packaged.

Resposta da Dorset Nursing Supplies
Excellent. Thank you
Very pleased I can add a public review. I ordered a hospital bed and chair for mum who we were assuming would be discharged with a care package for her re-ablement. The office team were great and straightforward to deal with. You just call and get a real person, and someone who knows what they need to know.
Delivery crew were great both in the delivery but also the collection, which was much more challenging.
Mum died while in hospital, which was not expected and extremely distressing to my dad. My sister-in-law called the company and asked if the bed and chair could be collected on that same day before my dad got home from the hospital. The team did this and were superb. I cannot say how much it means to us that this happened. Thank you all.

Resposta da Dorset Nursing Supplies
Were excellent, now slipping...
I've used Dorset Nursing Supplies for quite a few years now and always found them to be really personable and great with deliveries and stock. In my experience things have slowly been slipping. There isn't anywhere near as much stock choice on the website and deliveries are coming incomplete or split with no prior warning that some items might be delayed by 4-5 days or so. For example ordering 2 boxes of 10 masks and only receiving 2 masks. The delivery boxes are often pretty battered too. It's a shame.

Resposta da Dorset Nursing Supplies
Ladies pull up disposable pants
Good selection
Fuss free
Easy to navigate system
Easy to order
Quick delivery
Delivery drive polite and friendly
Only thing I could work out to do was a repeat regular monthly automatic order.
I like this company
I like this company. It’s cheaper than Medisave and services is superb. They deal with small clinics like mine and I appreciate that.
I highly recommend.

Resposta da Dorset Nursing Supplies

Resposta da Dorset Nursing Supplies
I ordered a swimsuit from Dorset and…
I ordered a swimsuit from Dorset and paid £4.75 for delivery. The checkout page stated that this would be a next business day service. The item arrived on day 4 , delivered by Royal Mail using a 'Tracked 48' service costing £2.80.
I understand I need to pay a delivery charge on online items but I am not happy being misled on both the service and the charge. This is very poor.
The swimsuit has not been tried yet so my view of the company may change.
Response from customer service : -
We do not guarantee next day delivery. We aim to deliver your order within 1-2 working days (Monday to Friday), for orders received before 1:30pm.
Statement from checkout page : -
For all items in stock and not specially delivered directly from the manufacturer, our service is next working day delivery
The item was in stock and ordered prior to 1:30pm on the 2nd June.
Which statement is correct ?

Resposta da Dorset Nursing Supplies
Swim suits were lovely colours and…
Swim suits were lovely colours and patterns. Unfortunately the main drawback is trying to actually get them on. I appreciate they’ve got to be a snug fit to prevent leaks but even so I didn’t expect to be a contortionist. I’m usually a size 10 but chose 12/14 which normally would be rather loose on me so I would definitely say go up at least 2 sizes.

Resposta da Dorset Nursing Supplies
The supplies came so quickly and were…
The supplies came so quickly and were well packed.

Resposta da Dorset Nursing Supplies
Highly satisfied customer…
I was able to place my order directly to a person
on the telephone.
The order was taken correctly and delivered promptly
Needless to say that the product - Propad mattress
overlay is excellent for my needs

Resposta da Dorset Nursing Supplies
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