Since 2021, the economy has been horrible, and I have been struggling ever since. Many companies have started charging fees to pay bills, and doxo is a safe, reliable, and dependable alternative to m... Ver mais
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Leia as opiniões dos outros
Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this trans... Ver mais
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Terrible scam - they made it appear they were the payment portal for a medical group I was trying to pay online. There was a fee which should have been a red flag but in today’s economy more providers... Ver mais
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It’s an efficient way to pay bills, especially since outgoing mail is stolen from our mailboxes. I am just soooooo tried of dealing with theives. My identity was stolen this year. Welcome to the ste... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
Informações de contacto
855 106th Ave NE, Suite 100, 98004, Bellevue, Estados Unidos da América
- (206) 319-0097
- customersupport@doxo.com
- doxo.com
3,6
Aceitável
768 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da doxo
Hi Donna,
We’re glad to hear you find doxo easy and convenient—thank you for sharing your feedback! We also want to make sure you know that doxo offers a free way to pay when you use your linked bank account. This way, you can take advantage of all the convenience of doxo without any added cost. You can learn more about FREE bill payments here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
Sincerely,
doxo User Support
Simple and Easy
It is so easy to use. I just put in the amount I need to pay and I don't have to worry about it any more. I know it's going to be paid. Simple and easy as that. M Ashmore
4 de agosto de 2025
Opinião espontânea
Resposta da doxo
Hi there,
We love hearing this—thank you for sharing! Knowing your bills are paid securely and on time is exactly what doxo is all about. We’re glad the process feels simple and stress-free for you. doxo has helped over 10 million people break free from the bill burden, protect financial health, and accomplish financial goals. You can also manage all your billers and reminders anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
Doxo is excellent
Doxo is excellent, I’ve used their services for a few years and it’s safe, secure easy and fast. I will always use them and upgrade when I can. It’s a relief to pay bills in mere seconds!
22 de agosto de 2025
Opinião espontânea
Resposta da doxo
Hi Joyce,
Thank you so much for your loyalty and kind words! We’re thrilled to hear that doxo has been a safe, secure, and easy way for you to manage bills over the years. Making bill pay quick and worry-free is exactly what we aim for, and it’s wonderful to know it’s been such a relief for you. You can always manage and customize your billers anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
It was easy and quick
It was easy and quick. It also was clear as to how much I needed to pay
22 de agosto de 2025
Opinião espontânea
Resposta da doxo
Hi Anna,
We’re so glad to hear that doxo made paying your bill easy and quick! It’s great to know the payment amount was clear and straightforward. doxo also provides a FREE way to pay any bill: simply link your bank account to your doxo Wallet to activate FREE payments to any of your billers. You can connect to your wallet here: https://www.doxo.com/u/wallet
Sincerely,
doxo User Support
Resposta da doxo
Hi Madeline,
We’re glad to hear doxo is helping you save on stamps! Paying your bills online is fast, secure, and convenient—plus, it keeps everything organized in one place. You can manage your billers anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
Sneaky Rip-Off
As I usually pay the invoice online with a credit card, when I received
a "friendly reminder" invoice from DOXO I assumed they were your regular
subscription service.
I received a renewal notice for my Travel & Leisure subscription and paid my bill on my BofA credit card (just as I would have anyway).
Imagine my surprise this month to find that there were 2 "cash advance" charges on my credit card. I have never, ever, made a cash advance.
Not only was I charged $1.59 transaction fee and $0.19 interest, when I researched the DOXO invoice there was an additional $3.99 payment delivery fee by doxo. Why should I have to pay an additional $5.77 for paying by credit card as I have done for years with my T&L subscription?
There was not any mention on the payment page that I should expect any of these extra charges OR that I was signing up for "membership".
Most consumers would not check their credit card for the upcharge of $5.77since it's such a small amount; I would never have checked except
for the cash advance notices on my credit card.
What a sneaky rip-off.
22 de julho de 2025
Opinião espontânea
Resposta da doxo
Hi Debra,
We appreciate you taking a moment to share your experience with doxo. We're sorry to hear that your credit card issuer treated the payment as a cash advance — that shouldn’t have happened. Payments made through doxo are not intended to be processed as cash advances, and we understand how frustrating it can be to encounter unexpected fees. We’re glad you connected with our Support team about this.
As a reminder, doxo also offers a free payment option by linking your bank account to your doxo Wallet. You can set that up here: https://www.doxo.com/u/wallet
If you’d like to continue the conversation or need assistance in the future, feel free to reach out to our support team anytime: https://www.doxo.com/w/about/contact/
Sincerely,
doxo Support
Resposta da doxo
Hi Linda,
We’re thrilled to hear that you find doxo easy to use—thank you for sharing your positive feedback!
With doxo, you can manage all your bills in one convenient place, keep track of due dates, and monitor payments. You can also log in to doxoBILLS to view and manage your bill list anytime: https://www.doxo.com/u/bills.
We’re glad you’re part of the doxo community and hope you continue to enjoy the service. If there’s ever anything we can help with, please don’t hesitate to reach out!
Sincerely,
doxo Support
Ease of payment
8 de agosto de 2025
Opinião espontânea
Resposta da doxo
Hi Lucille,
We’re so glad to hear that doxo has been easy for you to use—thank you for sharing your positive review!
doxo has helped over 10 million people break free from the bill burden, protect financial health, and accomplish financial goals. All of us at doxo are so happy you found a convenient, secure way to pay your bills for FREE. Remember, you can always visit doxoBILLS to add or manage your billers here: https://www.doxo.com/u/bills
We appreciate you being part of the doxo community and look forward to continuing to make bill pay simple for you. If you ever need assistance, we’re always happy to help!
Sincerely,
doxo Support
Its simple!
2 de agosto de 2025
Opinião espontânea
Resposta da doxo
Thank you so much for the great review! We’re thrilled to hear that using doxo is quick and easy - that’s exactly what we aim for.
With over 120,000 billers across several different service categories, you can manage all your bills in one secure place. You can always visit doxoBILLS to update or manage your billers here: https://www.doxo.com/u/bills
Doxo is great!
I love Doxo since this is the only online payment for Mountaineer Gas. I also use Doxo for Huntington Sanitary!
22 de julho de 2025
Opinião espontânea
Resposta da doxo
Hi Terri,
We’re so glad to hear you’re enjoying doxo! It’s great that you’re able to pay both your Mountaineer Gas and Huntington Sanitary bills through the service.
With doxo, you can keep all your bills organized in one place, stay on top of due dates, and track your payments with ease. To manage your list of bills, simply log in to doxoBILLS here: https://www.doxo.com/u/bills.
Thank you for being part of the doxo community—we’re happy to make bill pay simple and convenient for you!
Sincerely,
doxo Support
Other than the MGC bill showing I don't…
Other than the MGC bill showing I don't owe anything but doxo charges/pays my bill, I really do like the service. I have now added my electric, water, and sanitary bill to the service.
29 de junho de 2025
Opinião espontânea
Resposta da doxo
Hi Shirley,
Thank you for sharing your experience! We’re glad to hear you enjoy using doxo and have added your electric, water, and sanitary bills—it’s great to have everything managed in one place.
With doxo, you can keep all your bills organized in one place, stay on top of due dates, and track your payments with ease. To manage your bill list, simply log in to doxoBILLS here: https://www.doxo.com/u/bills.
Regarding your MGC bill, we’d be happy to take a closer look and make sure everything is accurate. Our User Support team is here to help: https://www.doxo.com/w/about/contact/
We appreciate you being part of the doxo community and look forward to continuing to make bill pay simple and convenient for you!
Sincerely,
doxo Support
Doxo may be a scam, I'm thinking
Doxo charged me 8.23 for a 200.00 payment on my credit card. It was put in as a cash advance, which no one on earth would have anticipated, thus I was charge 16.00 in advance fees. Trust pilot and the internet reviews do not seem to capture the same picture of this company. I think they are a scam operation.
16 de julho de 2025
Opinião espontânea
Resposta da doxo
Hi Dang, We're very sorry to hear that your credit card company charged a cash advance fee — that should not have happened. Payments made through doxo should not be considered a cash advance. We understand how frustrating unexpected fees can be.
We are glad you reached out to our Support team. Our team received the requested information today and will move forward with the resolution discussed.
Just so you know, doxo also provides a FREE way to pay any bill by linking your bank account to your doxo Wallet. You can connect to your wallet using this link: https://www.doxo.com/u/wallet
If you'd like to discuss this further or need help navigating the issue, our support team is here to help: https://www.doxo.com/w/about/contact/
Sincerely,
doxo Support
Make sure it get paid when you make the…
Make sure it get paid when you make the payment
3 de julho de 2025
Opinião espontânea
Resposta da doxo
Hi Carrina,
Thank you so much for the great review! We’re thrilled to hear that doxo is helping you stay on top of your bills - that’s exactly what we aim for.
With over 120,000 billers across several different service categories, you can manage all your bills in one secure place. You can always visit doxoBILLS to update or manage your billers here: https://www.doxo.com/u/bills
Sincerely,
doxo Support
I can trust my payments are made and im…
I can trust my payments are made and im notified before payment. One less headache to deal with.
10 de julho de 2025
Opinião espontânea
Resposta da doxo
Hi Sherry,
Thank you so much for the positive feedback! Peace of mind is truly priceless. All of us at doxo are so happy you found an easy, secure way to pay your bills for FREE. Remember, you can always visit doxoBILLS to add or manage your billers here: https://www.doxo.com/u/bills
Sincerely,
doxo Support
It keeps the traffic flowing.
18 de junho de 2025
Opinião espontânea
It’s quick and easy to use.
13 de junho de 2025
Opinião espontânea
Very easy to pay bills
Very easy to pay bills. Gives you your history of previous payments. Used for the past 3-4 years. No problems go to one site to pay my bills
12 de junho de 2025
Opinião espontânea
Always on time
Always on time. They give you info when it's due and the dollar amount. It's time saving.
12 de junho de 2025
Opinião espontânea
Very easy and convenient
Very easy and convenient, I’ve been using doxo for a while!
4 de junho de 2025
Opinião espontânea
Doxo is the way to pay!
I always use Doxo to pay my bill with the City of Charleston. Doxo makes it much easier than any other option available.
12 de junho de 2025
Opinião espontânea
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