DPD Opiniões 

Lo and behold, for the fourth time, the same DPD driver Pranavkumar has lied about being unable to deliver my parcel. His excuse? That I didn’t provide a valid PIN number. That’s completely false. I have a perfectly valid PIN, but he never even attempted to ring the intercom to gain access.

Reference number 1550 3523 091 772

I genuinely don’t understand why DPD has not taken action against this driver when this is now a repeated issue. Every other DPD driver manages just fine, yet this particular driver consistently fails to deliver and blatantly lies about it. It’s beyond frustrating.

PranavKumar is dishonest and unprofessional, and I have no idea why he is still employed by DPD. I sincerely hope DPD takes serious action, as customers should not have to deal with this level of incompetence and deceit.

Ein Lieferant hat leider wieder mal ein Paket über DPD versendet. Wie üblich bekomme ich eine Mail das mir das Paket übergeben wurde, was wie immer flasch ist.
Jeder andere Paketdienstleister übergibt das Paket an der Haustür oder nimmt es wieder mit. Nur bei DPD kommen die Pakete bei mir persönlich nicht an. Ich verstehe nicht warum eine Zeitgenossen immer noch so einen schlechten Dienstleister beauftragen, es gibt weit aus günstige und bessere Paketdienste.

The status of my parcel is refused, I was home and waiting for my parcel, it’s a prepaid one so how could I refuse it!!!!!
I’m just mad. Nobody answers phone…dpd greece what’s wrong with you?

If it is DPD then it will never arrive. I did not even know this company existed until this year. The reason I know it exists is because the only parcels that never arrive are the ones "being delivered" by DPD. They also wont pick up their phones. They wont answer their messages or emails. There is also no internal communication between departments and offices. I contacted DPD UK to help me get in touch with the Greek department and the UK office told me they had no way to get in touch with them!!!

What part of you are a delivery company does DPD not understand? Last year, I ordered from a retailer and the goods didn't arrive. The seller re-shipped them and they didn't arrive. On 9thJan 2025 I made 3 orders with one company - they shipped them out separately. Guess what? Not one of them has arrived, the tracking makes sense, and they don't answer the phone. The seller has now refunded me. I didn't want a refund I wanted my goods. I then emailed DPD's CEO Elaine Kerr, and guess what no reply. I then emailed DPD's customer service team, because that is what their website says to do, and guess what, no reply! Please DPD do everyone a huge favour and cease trading as a delivery company!! Because, guess what, you don't deliver!

Absolutely pathetic courier service. Had a SCHEDULED pick up 4 days ago and never heard from them. And can't reach them by phone or email to find out when they will pick up the packages.

How is this company even in business with such poor service?

Recommend to avoid DPD at all costs and use a different courier service.

Terrible service from this courier company. They lost two of my packages, and I’ve been waiting for a delivery for over a month that still hasn’t arrived. Their operating hours are limited, the phone is constantly busy, and it’s impossible to reach anyone. I’ve also sent an email and never got a response. I absolutely do not recommend them!

Parcel is very late, no information for the delay, can't reach them on the phone and i have been trying for two weeks now...!!!

Εχω ένα πακέτο που έχει εκτελωνιστεί εδώ κ 16 μέρες κ το παρακολουθώ που το γυροφέρνουν σε Αθήνα, Άγια Παρασκευή κ πάλι Αθήνα αλλά δεν το φέρνουν. Δεν υπάρχει τρόπος να επικοινωνήσεις μαζί τους το τηλέφωνο το έχουν κατεβασμένο.

I honestly have no words....truly. That DPD Greece is still in business is a shock. As every other review indicates, there is zero service and zero accountability. When will they be held liable for the actions?????

If I could give this 0 stars I would this is unacceptable my package has been out for delivery for days I try calling them they hang up on me or answer with no talking Cannot believe shein is working with that kind of company don’t order from shein if you’re in Greece !!!!!!!!!!

Absolutely useless and the main reason is that they have partnered with some highly incompetent and unreputable companies like ACS for handling their local deliveries. An item can take 1-2 weeks to go from the final destination depot to the consignee in the same city.

I never received my shoes, even if they say delivered but i have no idea where and to whom they delivered. I contacted all the courriers we have in syros who always work correct but nobody know anything. How can DPD say package delivered if i have not received anything. Incredible you are still in business!!!

They are SCAMMERS.

THE COMPANY SHOULD BE CLOSED

THEY NEVER ANSWER THE PHONE

THEY ARE ASKING FOR VERIFICATION OF CLIENTS BUT IT IS NOT A REAL SYSTEM...

Furthermore, they SHOULD BE STOPPED FROM OPERATION IMMEDIATELY...

I am waiting so long and never got message where to pick up my package and package go back again and again to initial storage. Tried tel but never respond !! Shame on you .

3 parcels lost.

responce from DPD:
no service at all!
no answer at phonecalls,
no answer on email,
no responce in any aspect

Truly one of the most incompetent couriers in Greece (and that speaks volumes). Unable to find the most simple delivery address, lazy and simply awful customer service. Having made hundreds of orders from Amazon and then delivered through the many terrible Greek couriers this company is in the top three worst couriers you will ever experience. You have been warned.

I have called LITERALLY 108 times from 9:30 o clock till 13:04, they finally answered the phone, the woman who'd i speaked with, was very very rude, was always pausing me while i was speaking, didn't wanted to help me even tho i tried to be as polite as possible and in the end she just didn't want to help me. Shame on you. You should all be fired.

Standard Ali-express shipping end up to DPD, tiny envelope delivered with 13 Days, due DPD Bulgaria and ACS Greece. In my second order small package this has stuck to Bulgaria for four working days. According to statistics this will delivered in 20 days window. This is totally unacceptable for us small business. Additionally ACS Greece, this organize delivery after 15:00 which small business are closed. Too many issues and I hold DPD as responsible, they do not coordinate their network properly.