DREAMSILK Opiniões 

156
TrustScore: 4 em 5

3,9

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Highly recommended 🥰 been thinking to buy silk pillow for ages,then I found Dreamsilk,I know how expensive it can be but with Dreamsilk is very affordable, pure Mulberry Silk. And when you buy 1... Ver mais

Classificada 1 em 5 estrelas

I have email for over a month now and NO ONE has responded. I ordered two silk pillowcases and the color was ABSOLUTELY wrong. I emailed customer service on September 9th and again on September 16th.... Ver mais

Classificada 4 em 5 estrelas

I ordered some silk pyjamas as a Christmas gift for my girlfriend. I was really impressed with the quality and the design. They exceeded expectation and she loves them! However, I was not overly im... Ver mais

Classificada 5 em 5 estrelas

This brand was recommended by a friend. Ordered a box of 2 white pillow cases and am delighted with them. Wonderful quality and very comfortable to sleep on. Would have preferred if they came in diff... Ver mais

Informações sobre a empresa

  1. Clínica do sono

Escrito pela empresa

Helping You Fall In Love With Your Sleep Routine Through Splendid Silk Eye Masks, Pillowcases, Pyjamas and Bed Sets


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

156 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(156)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service. Received my order very quickly & I am very happy with the silk pillow cases. They were also prompt in replying for after sales advice. Will be buying from this site again.

8 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wish I’d known about these years ago!

I’ve always used high thread count linen as I hate that prickly feel on my face. I received my silk pillowcase last week and ... WOW! It is the very very best pillowcase ever. It feels so so soft and I’m sure I’ve slept better because of it. I just need to ensure I read the wash instructions carefully again as I don’t want to lose a gram of the loveliness! I think I may need to buy more so my husband can have one too!

3 de fevereiro de 2021
Classificada 5 em 5 estrelas

I love these pjs

I love these pjs. Great quality and very stylish. Didn’t get the size I originally wanted as out of stock but I ordered a smaller size and they fitted really well.

27 de janeiro de 2021
Classificada 4 em 5 estrelas

Excellent Silk Pyjamas. Poor Communication.

I ordered some silk pyjamas as a Christmas gift for my girlfriend. I was really impressed with the quality and the design. They exceeded expectation and she loves them!

However, I was not overly impressed with the customer service communication. I ordered the pyjamas on December 7th and they did not arrive until December 24th with no updates on the order. It was only after I tried ringing, emailing and messaging via Etsy that I got a response. A simple email update would have stopped me worrying unnecessarily.

30 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service

I never write reviews but unfortunately I feel The need to in this case.

This is not particularly a review on the product it’s self (As I haven’t actually used it yet) but more on the service of the company.

I Recently bought 4 of the dreamsilk pillow cases, all of which are Christmas gifts. Considering these are classed as “luxury” Items the packaging unfortunately does not meet these expectations.
When I made this purchase, which was just under £100 I fully expected each pillowcase to come in it’s own dreamsilk Box, as shown on their website and Instagram. However when the items arrived they were presented in only a cellophane bag and looked no more luxurious than the run of the mill pillowcase that you could pick up anywhere.

I was however happy to keep the items if the seller was able to send me suitable packaging. I contacted the seller through their Instagram 1 week ago and my message still hasn’t been read. After not receiving a reply I tried to contact them via their email address 3 days ago and still have had no reply and I cannot find any details on their website on how to do a return.

23 de novembro de 2020
Classificada 5 em 5 estrelas

This is better.

Pleased to say that the reaction to my original comment re packaging has been resolved by Dreamsilk. I received a sleepmask presented in a gift box with an explanatory product card. Sent 1st class in good packaging as promised. 🙂

11 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I was very disappointed with the look…

I was very disappointed with the look of the product - it arrived quite creased - the packaging was flimsy to say the least. Just the silk pillowcase in a thin black envelope. I would gladly have paid extra for decent packaging. This was a present for my friend - I thought there might have been a little card included to say what the product features were and washing instructions. I have had to print off details - they don't look good!

1 de novembro de 2020
logótipo da DREAMSILK

Resposta da DREAMSILK

Hi Ken, thanks for your feedback! After hearing this, we can now announce that we will include a gift box and a gift card with all of our pillowcases.

I'd love to send you a FREE gold eye mask so we can show you? Drop us a message at sales@dreamsilk.io and we will get one sent over to you

Thanks
James

Classificada 5 em 5 estrelas

Sleep, relax, breathe

Easy 5* performance.
V high quality and works a treat.
A much-welcomed taste of luxury for these strange times...!

31 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Quality Product!

Pillowcase was lovely quality, arrived quickly and love the feel if the fabric, very happy with my purchase!

28 de outubro de 2020
Opinião espontânea

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