The Dress Studio Opiniões 176

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A lovely reception lady explains how the store operates before entry. Excellent selection of dresses a full range of sizes all in order. Price ranges for different budgets. They take your chil... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great prom shop, we made a 2 hour trip & were not disappointed. My daughter tried 5 dresses & chose the 1st, there’s no pressure, can take your time, the process was well explained as soon... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The staff are lovely, very helpful and encouraging and the girls have a good experience trying on the dresses. The first time we went ( end of Feb half term) there was very little choice and they did... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a really good experience shopping for my daughters prom dress after trying multiple other places. The fact we got to take the dress away with us was even better, not having to wait for dresses... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

The Dress Studio is your one-stop shop for the perfect dress! Our beautiful store is filled with hundreds of dresses – prom dresses, pageant dresses, evening dresses, … every type of long dress imaginable! We ensure that your visit to The Dress Studio is special and memorable from the moment you set foot through the door. Our unrivalled boutique offers a unique, shopping experience with: - Two Floor Superstore - No Appointment Needed -100's of Designer Dresses - For All Budgets & Sizes -Deposit option -Payment Plans - 30 Deluxe Fitting Rooms - Free Parking


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

The staff are lovely

The staff are lovely, very helpful and encouraging and the girls have a good experience trying on the dresses. The first time we went ( end of Feb half term) there was very little choice and they did explain they had sold a lot that week. We went back the following week and there was lots more choice.y daughter tried on 6 dresses in all and found one she loved. Unfortunately it was slightly damaged but they only offered us £15 off which made the price £420. We then found the dress online for £400. I showed the lady at the counter and she said she couldn't take any more off but could throw in a free bag. I asked about paying in installments and this would incur an extra £25 'storage' cost. So all in all we decided to buy online, it was cheaper even with postage, I could pay in installments with PayPal and the dress was delivered in a few days, with no damage. No brainer. I do think it's a good shop for trying on and working out what style suits you, but they need to be a bit more flexible with pricing when there is damage to a dress and I would also suggest not charging for storage if they're offering a payment plan.

28 de fevereiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi,

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you found our team lovely, helpful and encouraging, and that your daughter enjoyed the experience of trying on dresses. Creating a positive and supportive environment for girls to find a dress they love is very important to us.

We’re also glad you came back the following week when we had received more stock and that your daughter was able to find a dress she loved. We’re sorry, however, that the minor flaw on the dress and the pricing options meant you ultimately chose to purchase elsewhere.

Our in-store prices can sometimes differ from online retailers and whilst we do offer price matching, I regret that this was not communicated. We do appreciate your feedback regarding the minor faults and the payment plan storage fee. The storage fee is a one time payment and many customers appreciate that this is offered in addition to relieve them of the pressure of finding suitable storage arrangements. We understand how that may have influenced your decision, and we will certainly take your comments on board as we continue reviewing our policies and pricing structure.

Thank you again for visiting us and for sharing your honest feedback. We’re really glad your daughter found a dress she loves, and we wish her a wonderful time wearing it.

Classificada 5 em 5 estrelas

Great Experience

A lovely reception lady explains how the store operates before entry.
Excellent selection of dresses a full range of sizes all in order.
Price ranges for different budgets.
They take your child's name and school so no girl has the same dress which I thought was great.
The whole experience was amazing.
They make you feel very welcome and their so friendly and helpful.

21 de fevereiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Sharon,

Thank you for your lovely comments - We are delighted that you enjoyed your experience with us at The Dress Studio!

Best wishes,

Kelsey

Classificada 5 em 5 estrelas

nice staff

nice staff, good system and clean dressing rooms, had a good selection of dresses in a variety of styles size and colour

27 de janeiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Maisy,

Thank you so much for your lovely feedback!

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

Great experience

We had a really good experience shopping for my daughters prom dress after trying multiple other places. The fact we got to take the dress away with us was even better, not having to wait for dresses to be ordered in although in a way it means no one else has tried that dress on. I had been in conversation with Kelsey the manager prior to us attending due to my daughter getting overwhelmed in certain situations and she was brilliant communicating with me and advising best times to visit. Kelsey also took payment from us again being great at advising us of the process of buying the dress. Even the other staff helping choose dresses and taking my daughter to the changing rooms, never once did we feel rushed and the fact you don’t need an appointment means you can try as many dresses on as you want unlike other places we visited. I also appreciated the staff checking the dress over to ensure there was no damage to it. Would I recommend the dress studio? Without a doubt I would!! Thanks so much everyone.

20 de fevereiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Kelly!

Thank you so much for your kind words and for taking the time to leave us a review.

We are so delighted to hear that you had a great experience with us and that you found the perfect dress! We are so excited to see the photographs from prom.

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

What a great dress shop

What a great prom shop, we made a 2 hour trip & were not disappointed.
My daughter tried 5 dresses & chose the 1st, there’s no pressure, can take your time, the process was well explained as soon as we walked in & there’s a good selection to choose from for all sizes, styles, colours & budgets.
We arrived in 1/2 term, it was busy & maybe we should’ve started looking sooner but we came away with my daughters perfect dress so that’s all that matters ☺️
Thank you for a lovely shopping experience

18 de fevereiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Megan,

I am so thrilled to hear that you enjoyed your pro shopping experience at The Dress Studio and that you found your dream prom dress.

We are looking forward to seeing your prom photos!

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

I had an amazing day trying on dressing…

I had an amazing day trying on dressing and feeling like a princess. The process was so quick but I never felt rushed at all. I was advised to arrive early and I would highly recommend that to anyone as we were the first ones there and I had the first pick of dresses that day. As soon as we walked in the atmosphere was wonderful and the process was explained to us and I began to pick dresses. There was only one that had to be put back because someone from my school had already chosen it and as disappointed I was, I was more relieved to know that they keep track because I would’ve been more disappointed when I showed up to prom and another girl had the same dress as me. The staff are wonderful and I have never felt so confident. During the walk from my dressing room to the large mirrors I don’t think I’ve ever received more compliments. Nicky was especially helpful when deciding which dress I wanted as I was torn between two. She was really funny as so sweet and made me feel amazing in the dresses. She wasn’t just interested in getting me a dress and then out the door, all staff tried to give us the best experience possible. Eventually we had decided on a dress and left extremely happy and grateful for all of the wonderful staff working there. Thank you so much for such a gorgeous day! xx

17 de janeiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Maddie,

Thank you so much for your lovely words!

Here at The Dress Studio, we work hard to ensure every girl has the BEST prom shopping experience and I am thrilled that you experienced this!

We cannot wait to see you in your dress for prom.

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

the staff are so lovely!

the staff are so lovely!! didn't feel at all rushed to choose a dress which i think is so special. all the girls were so kind and i found the dress of my dreams thanks to them 🖤

17 de janeiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Thank you so much for your kind words! We are so happy you found the perfect dress and we cannot wait to see your photos wearing it!

Classificada 5 em 5 estrelas

Gorgeous store.

Gorgeous store, staff all wonderfully helpful.
This was our first shop for a prom dress so my daughter wants to have a look around but I feel we will definitely be back.
I will definitely be recommending this store to others.

25 de janeiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Thank you so much for your lovely words!

Classificada 1 em 5 estrelas

Sadly didn’t find dress.

Sadly didn’t find dress.
Called before to ask about section (we was after a slim style prom dress not big) as over hour drive away, told loads of dresses in the style in size uk8 upon arrival in this size we found one dress in the whole shop suitable to try on in that size which wasn’t a full big dress.
Was hoping for better selection, wasn’t offered any help.
Came away very disappointed.

4 de janeiro de 2026
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Thank you for your feedback. We’re sorry to hear that you left feeling disappointed after your visit.

This review has come to our surprise as we stock hundreds of prom dresses, including currently holding over 50 slim, fitted styles available in a UK8. These styles do vary across a range of colours, so if you were limiting your choice one particular colour, this may have reduced the number of dresses suitable for you to consider on the day.

We’re also sorry that you felt unsupported during your visit. We pride ourselves on being a friendly and approachable team, and had a member of staff been made aware of your specific requirements, we could have absolutely supported and guided you to the selection available in the styles and size required. I can only apologise that we didn’t have the opportunity to assist and help you find the perfect dress.

We appreciate you taking the time to share your experience, as feedback helps us continue to improve our service and provide the best for our customers.

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

The best prom dress experience!

Wow - where do I start? What an amazing experience my daughter and I had. Everyone was so welcoming and genuinely lovely, allowing us to browse and try on whatever we wanted. We did two trips, and my daughter was a little deflated after the first trip as she didn’t find ‘the one’ Nicki in particular was just fabulous.

On the second visit, Nicki worked with my daughter on finding the right dress to suit her style and figure. No hard sell, no pressure, just a heart felt genuine desire to help her find ‘the one’

From start to finish we had the most amazing experience and I recommend that everyone try here before looking anywhere else! Thank you for making my daughter feel like a princess (her words not mine!

29 de novembro de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Jenny,

Thank you so much for taking the time to review our store and your experience with the team, especially Nicki. We will pass on your kind comments.

We are delighted that you came back for a second visit and that you found the perfect dress! It was our pleasure supporting your daughter throughout the visit and we hope that she has the most wonderful prom!

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

Princess for the day

My Daughter had a fantastic experience, felt like a princess for the day!
She tried on lots of dresses, the staff were all lovely.
It was a lovely Mother, Daughter, sister, cousin and Nana day out we will remember forever. She’s got a stunning dress, just perfect for her! X

15 de novembro de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Sam,

Thank you for your lovely review. It was simply our pleasure to help your daughter find her perfect prom dress! We hope that she has the most wonderful time at her prom.

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

Do not go anywhere else for your prom dress!

What a fantastic place. The staff greated us with a lovely warm welcome on arrival and explained the whole process. We browsed freeley and upon selecting a few dresses the ladies checked what school we were with and then took the dresses upstairs to try on. You can take pictures and the girls offer advice if needed but no pressure. It was such a fun and lovely experience. My daughter probably tried on 8 dresses before deciding on her perfect dress. There was so much choice, different styles and colours. You won't be disappointed if you go here for your prom dress .Fantastic all round !

29 de outubro de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Clare!

Thank you so so much for your lovely review! We absolutely love feedback like this, we hope your daughter has the best time at Prom! We are sure she will look fabulous. 🥰

Best wishes, Natalie x

Classificada 5 em 5 estrelas

Fabulous xx

Really loved, having such a big choice of dresses. All staff were so helpful but not intense. Loved having all the dresses waiting for us at the changing room. An all round good experience thank you xx

31 de outubro de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Penny,

Thank you so much for your 5 star review! It's so lovely to hear that you had a great experience in store with us.

Wishing you the most magical prom!

Best wishes,
Holly x

Classificada 5 em 5 estrelas

amazing experience would recommend

we were left to shop by ourselves and we weren’t bothered. when we asked for help we got help and the staff were all very helpful with the dresses, i would highly recommend the dress studio.

12 de julho de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Sally,

Thank you so much for your 5 star review! It's so lovely to hear that you had a wonderful experience in store.

Best wishes,
Holly x

Classificada 5 em 5 estrelas

Very welcoming dress studio lots of…

Very welcoming dress studio lots of friendly staff willing to help and offer advice. Bought my daughters prom dress after trying alot on ! Able to pay in instalments which was a bonus. Would highly recommend.

22 de março de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Mrs Sanderson,

Thank you so much for taking the time to leave us a review about your experience. We are so thrilled that we could help find your daughter her perfect prom dress!

It was our pleasure.

Best wishes,
Kelsey

Classificada 5 em 5 estrelas

Prom 2025

We bought my daughter’s prom dress from here for prom 2025 and the service was amazing! All of the girls were so helpful and the dress was absolutely beautiful, thank you so much ☺️

15 de novembro de 2024
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hey Natalie,

Thank you so much for your 5 star review! It's so lovely to hear that you had a wonderful experience in store.

We hope that your daughter had the most amazing night and thank you so much for shopping with us for prom 2025!

Best wishes,
Holly x

Classificada 5 em 5 estrelas

From walking into The Dress Studio we…

From walking into The Dress Studio we were greeted & told exactly how things work, which was great.
Every step of the journey has clearly been thought about & for me it was definitely the best coustomer service I’ve had in a while.
Would highly recommend this five star business

Thank you so much for making Layla’s prom dress dream come true.

12 de abril de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Natalie,

Thank you so much for your lovely review.

It's so wonderful to hear about how great your experience in store was. We truly appreciate this!

We hope that Layla had the most amazing night at prom and thank you so much for shopping with us for prom 2025!

Best wishes,
Holly

Classificada 5 em 5 estrelas

We purchased our daughters prom dress…

We purchased our daughters prom dress from here and the staff are so attentive and helpful. Nothing was too much for them. The choice of dresses is absolutely amazing and I would recommend this store to anyone looking for the perfect dress.

18 de junho de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hey Nicola,

Thank you so much for your five star review! We truly appreciate you recommending our store.

We hope that your daughter had a wonderful prom and thank you so much for shopping with us for prom 2025!

Best wishes,
Holly

Classificada 5 em 5 estrelas

Fabulous

The dress studio takes the stress out of prom dress shopping.
My daughter had no idea what style or colour dress she wanted for prom, and this was the ideal place to try a good selection of styles and colours on. No hassle, no hard sale, just friendly staff happy to help and offer advice. We never thought to take a pair of heels to give the height when trying dresses on, not a problem, they lent us a pair, and it made such a difference.
After trying quite a few different colours on, we knew immediately which dress was the one the minute she put it on. It really made a difference being able to pick a good selection of styles and colours, with no rush to leave. No appointments necessary and a large number of changing rooms, it works so well.
Thanks for a great experience.

25 de outubro de 2024
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Jayne!

Thank you so much for such lovely feedback! This is the exact environment we strive for in-store and we're so glad you had such a positive experience.

We hope she had the most amazing time at Prom, in her dream dress!

Best wishes,
Natalie

Classificada 5 em 5 estrelas

Came to buy my daughter prom dress from…

Came to buy my daughter prom dress from The Dress Studio back in March. I can honestly say that Natalie and the girls from start to finish an memorable experience. Her dress was amazing and fitted her like a glove!
Would 100% recommend

10 de março de 2025
Opinião espontânea
logótipo da The Dress Studio

Resposta da The Dress Studio

Hi Anna!

Thank you for all of your kind works, we truly appriciate them! We are so glad you daughter found her dream dress and enjoyed the experience in store!

We hope your daughter had the best time celebrating! 🥰

Best wishes,
Natalie

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais