Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had surgery with Dr. Furkan in December 2025, where I received gluteal (buttock) implants — 390cc per side, placed under the muscle with a round shape. What really stood out to me is tha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ich hatte sehr gute Erfahrungen mit dem Team und Dr Furkan. Schon bereits vor der OP wird man pünktlich vom Flughafen abgeholt und das Hotel, das er für seine Patienten ausgesucht hat, ist wunderschö... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience with dr. Furkan and the Viola team was amazing! I had breast lift, breast implant, tummy tuck, 360 liposuction and bbl. I was very nervous to have travel alone to Istanbul for the surger... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ich war bereits vor vier Jahren bei Dr. Furkan für eine BBL und habe mich nun erneut für eine Brustaugmentation mit Implantaten bei ihm entschieden. Die Operation ist sehr gut verlaufen und ich... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de cirurgia plástica

Escrito pela empresa

I was born in Manisa in 1985. After graduating from Istanbul University, Cerrahpaşa Medical Faculty in 2009, I passed the Medical Specialization Exam (TUS) and was accepted into the Plastic, Reconstructive, and Aesthetic Surgery program at Marmara University. I completed my training there in 2014 and became a certified specialist in Plastic, Reconstructive, and Aesthetic Surgery. From 2014 to 2015, I fulfilled my compulsory medical service at Konya Education and Research Hospital. During this time, I performed hundreds of successful surgeries, focusing mainly on rhinoplasty, body contouring, hand surgery, maxillofacial surgery, and cancer surgery. As a result of exams I took during this period, I earned the title of “European Board-Certified Plastic Surgeon.” In 2016, I returned to Istanbul and joined the Medicana Health Group. Since 2017, I have been seeing patients at my own private practice. Professional Memberships Turkish Society of Plastic, Reconstructive and Aesthetic Surgery (TPRECD) Aesthetic Plastic Surgery Association (EPCD) European Board of Plastic, Reconstructive and Aesthetic Surgery (EBOPRAS) Turkish Society of Reconstructive Microsurgery (RMCD)


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

140 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

All like promised

All like promised! Had my bbl and im totally happy

21 de abril de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

We love hearing this. Simple, honest, and exactly as expected — that’s how it should be.
So happy you’re loving your BBL and feeling confident with your result. Thank you for trusting us with your journey 💛

Classificada 5 em 5 estrelas

I was so nervous but all of the team…

I was so nervous but all of the team give me the best feeling before and after operation.
I am so happy and feeling good after te the operation.
Furkan is so nice and he works amazing!

3 de julho de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Thank you so much for sharing this. We know how overwhelming those first moments can feel, so hearing that our team helped calm your nerves really means a lot.

We’re also happy that you’re feeling good and satisfied after your operation — that’s the outcome we want for every patient. And your kind words about Dr. Furkan’s work are truly appreciated.

Wishing you a smooth, steady recovery ahead. We're always here if you need anything.

Classificada 5 em 5 estrelas

Extrem zufrieden!!!!

My experience was entirely positive! I was very scared because this was already my third BBL. Unfortunately, my previous surgeries in Germany were done very poorly. Dr. Furkan was truly my last hope. From beginning to end, I was treated with so much respect. The hospital was extremely modern, and the staff constantly made sure that I was comfortable.

During my first consultation with Dr. Furkan, I immediately knew that he understood exactly what kind of result I wanted. He was very polite, humble, and incredibly professional. I felt completely taken care of.

After the surgery, I was so well looked after both in the hospital and at the hotel. My husband and I were truly amazed, because we don’t know this kind of service from Germany. There was always someone there for us. Dr. Furkan was updated regularly on how we patients were doing. I was never left alone.

Back in Germany, my result is a dream. The liposuction on my back and stomach, as well as the BBL with beautifully shaped hips, turned out amazing—exactly how I wished for! I will definitely fly back to Dr. Furkan for my next surgery and can recommend him with a clear conscience.

I also want to mention that I’m still in contact with the other patients who were there with me, and they are all very happy and satisfied as well.

17 de julho de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Thank you so much for sharing your story — it really touched us. Coming to a third BBL after two disappointing experiences takes courage, and we’re glad you finally felt safe, respected, and truly cared for from start to finish.

It’s wonderful to hear that the consultation gave you confidence and that you felt supported both in the hospital and at the hotel. We love that you and your husband felt the difference in the service — that means a lot to us.

Most of all, we’re thrilled that your results back in Germany are exactly what you hoped for. Beautifully shaped hips, smooth lipo areas, and a result that finally feels right — that’s everything.

We’ll be here whenever you’re ready for your next step, and it makes us smile to know you’re still in touch with the other patients. Sending warm wishes as you enjoy your new shape and continued healing.

Classificada 5 em 5 estrelas

My TT is looking AWESOME

My TT is looking AWESOME. My incision is paper thin and hardly visible. After my TT the care was phenomenal. I had my sister with me in my room, however, I could have easily traveled alone as they took real good care of me. They were only one text message away any time of the day or night. I recently had my dogears corrected and he did a great job on that too. His incision technique is untouchable...paper-thin. Dr. Furkan is a really down to earth DR. and will help you as best as he can with your concerns, and Canan is awesome in any kind of way. My sister and myself had our TT with Dr. Furkan and we are both super pleased. I can only highly recommend Dr. Furkan and his team.

30 de julho de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Thank you so much for sharing this — your message genuinely made our day. Hearing that your tummy tuck looks awesome and that the incision healed so clean and fine is wonderful.

We’re also really glad the care felt smooth and supportive for you, whether it was day or night. That’s exactly how we want every patient to feel, whether they travel alone or with family. And it’s great to hear the dogear correction went just as well.

Please send our warm wishes to your sister too — we’re happy you both had such a positive experience. Thank you for recommending us so wholeheartedly. We’re truly grateful for your trust.

Classificada 5 em 5 estrelas

I’m 8 months post operation- BBL

I’m 8 months post operation- BBL, tummy tuck and breast revision with implants. Couldn’t be happier. Best decision I made. Everything went really smoothly and I felt well looked after. Even recovery was totally fine apart from not being able to sit for several weeks which was expected though and essential for good result. Thank you Dr Furkan !

11 de abril de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Eight months out and feeling this happy — that’s amazing to hear. You really captured the whole journey so honestly, especially the no sitting phase… definitely not fun, but absolutely worth it for the result you wanted.

We’re glad everything went smoothly for you and that you felt cared for throughout. Hearing that this was the “best decision” you made means a lot.

Thank you for taking the time to share your experience, and we’re here anytime you need us.

Classificada 5 em 5 estrelas

Ich habe mich jederzeit gut aufgehoben gefühlt

Meine OP (360 Grad Liposuktion mit Bauchdeckenstraffung + Brust-OP) ist jetzt knapp 2 Wochen her. Ablauf der OP und Betreuung waren sehr gut, das gesamte Personal durchweg freundlich. Ich kann Dr. Furkan uneingeschränkt empfehlen. Über das Endergebnis kann ich zum jetzigen Zeitpunkt noch nichts Abschließendes sagen, da Bauch/Rücken/Achseln doch noch sehr schmerzen und geschwollen sind, aber die grobe Richtung lässt sich schon erahnen und ich bin froh, diesen Weg bei diesem Arzt gewählt zu haben.

27 de novembro de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Vielen Dank, dass Sie Ihre Eindrücke mit uns teilen. Es freut uns sehr zu hören, dass Sie sich während des gesamten Ablaufs gut aufgehoben und freundlich betreut gefühlt haben — genau so soll es sein.

Dass Sie sich schon jetzt, trotz Schwellungen und Schmerzen, über die Richtung des Ergebnisses freuen können, ist wirklich schön zu lesen. Geben Sie Ihrem Körper einfach die nötige Zeit; die ersten Wochen sind immer die empfindlichsten.

Wir sind dankbar für Ihr Vertrauen und stehen Ihnen jederzeit zur Seite, falls Sie während der Heilung etwas brauchen.

Classificada 5 em 5 estrelas

Woud recomment to everyone

I was operated 3 november and everything was very good arranged by Viola Care. From the moment that I arrived in Istanbul to the moment I left Turky. The nurses that checked me every day, was polite and very helpfull. They felt like friends.
Dokter Furkan was honest and direct about what he could achieve for me and he listend to what I wanted. I had a mini tummy tuck, 360 lipo, breastlift and lipo at other places. He is a magician, the tummy tuck scar is like a pencil line and also AT my breast. I am very happy with my result and would recomment Viola Care and dokter Furkan to everyone I know.

3 de novembro de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Dear Melany,
Thank you so much for sharing this — it means a lot. We’re really glad everything felt smooth and well-arranged from the moment you landed to the moment you flew back home.

Hearing that the nurses made you feel supported (and even like friends!) genuinely warms our hearts. And we’re happy Dr. Furkan’s honesty, clear guidance, and attention to your goals helped you feel confident throughout your surgeries.

Your kind words about your results — especially the delicate scars — truly made our day. We’re grateful for your trust and your recommendation. Always here for you whenever you need us. 🌿

Classificada 5 em 5 estrelas

I done a breast lift with implants

I done a breast lift with implants, tummy tuck, 360 lipo and bbl. I am 3 months post operation and am extremely happy with how my results turned out. Dr furkan was very friendly and made me feel extremely at ease. I felt super confident and comfortable the entire time I was there. The hospital was very nice and the staff were truly amazing, they constantly came to check up on me and how I was doing no matter the time and routinely came to change my medication if needed. Truly a hands on at all time team. My co ordinator Ceyda was a wonderful as well!. When i arrived back to the hotel after staying at the hospital for a bit the hotel nurses where also very hands on and came every morning and night to check on me and give my medications. After returning home the members on our group chat also gave me reassurance and helped me when I had any questions, they were very active and did not take long to respond either. Overall I couldn’t of asked for better support or treatment and am extremely thankful to Dr Furkan and the Voila team :)

11 de setembro de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Thank you so much for sharing your experience — it truly brightened our day. We’re thrilled that you’re this happy with your breast lift, tummy tuck, 360 lipo and BBL results just three months in.

It means a lot to hear that you felt comfortable with Dr. Furkan and supported from hospital to hotel, with nurses checking on you and keeping your care consistent. We’re also glad the group chat gave you quick reassurance once you were back home.

Thank you for trusting us. We’re so happy you felt cared for at every step — and we wish you a smooth, continued recovery! 💛

Classificada 1 em 5 estrelas

The Netherlands

The Netherlands, Amsterdam 3-12-2025

Despite removing my earlier review and trying to intimidate me by publicly using my full name I’m writing my experience again. If needed I’ll also share my before and after photos and WhatsApp screenshots on RealSelf because the way this clinic prioritises money & image over a human body & health is shocking & unethical.

My experience with Dr Furkan Certel and his team has been disappointing, unsafe and mentally exhausting. I chose him because he advertises “high quality” and charges high prices. What I received were complications, dismissive communication, unclear practices and zero accountability. All my statements are supported by photos and WhatsApp messages.
1. My wishes were ignored
I repeated clearly:
• lipo of back, armpits, arms, belly
• removal of a fat lump
• slight hip dip filling only
• no butt enlargement
• natural, proportional results
Despite this I woke up with a wide exaggerated BBL I never wanted. The difference is dramatic and documented.

2. Physical and emotional consequences
I have pain when sitting or lying on my side, deep hard lumps, months of dark bruising and asymmetry. My mental health has suffered heavily. My low iron levels were ignored pre op; I’m now on medication. I’ll undergo ultrasounds soon and need corrective surgery in 2026 costing over €3000. This could’ve been prevented if my wishes were respected.

3. Unnatural and disproportionate results
The back to butt transition is distorted. The top was filled without permission, one arm is larger, and fat lumps remain in areas I paid extra to treat. This doesn’t reflect “premium” work.

4. Lack of transparency before anesthesia
Before anesthesia other people were present but Dr Certel wasn’t in the operation room before I was put under. In many countries including the Netherlands the surgeon is present pre anesthesia!! This raises valid questions about who did what.

5. Key areas not properly treated
Back and armpit lipo, my main priority, weren’t completed correctly despite an extra €700. Photos show untreated or uneven areas.

6. Weak aftercare and slow responses
I woke up with a catheter I wasn’t informed about. Aftercare was slow and dismissive unless a public review was posted. Only then replies became extremely fast. This shows their priority is reputation, not patient wellbeing.

7. Intimidation of unhappy patients
When patients speak up the clinic reacts defensively and even posts full names to scare people into silence. This behaviour is unprofessional and proves again that image matters more to them than patient safety.

8. No accountability or compensation
Instead of acknowledging complications the team focuses on denial, excuses and image management. At no point did I feel that my body was treated as more important than their marketing. No amount of money or clinic reputation should ever come before a patient’s body, consent or long term health.

9. Filing complaints
No patient should wake up with a body they didn’t request, suffer pain for months or pay thousands for corrections. I’ll file complaints with Dutch and Turkish authorities.

• Turkish Ministry of Health SABIM: sabim.gov.tr → Foreigners → Complaint Form
• TİTCK: titck.gov.tr → Complaint Form

I’ll also file complaints with:
• Dutch Health Inspectorate IGJ
• Dutch Advertising Code Committee RCC
• NVPC NVEPC
• European Consumer Centre ECC
• Turkish Ministry of Health and TİTCK

Transparency, honesty, respect for patient wishes and accountability weren’t part of my experience. I regret this decision. They take no responsibility and gaslight me into accepting a huge outdated one size fits all BBL nobody asked for. No patient should be pressured to normalise a result they didn’t consent to.

Photos will come soon on REALSELF. Results are BOTCHED!

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had my first bbl 360 lypo arms chin…

I had my first bbl 360 lypo arms chin legs lypo and my eyes done my time at the hospital before and after surgery was great dr fulkan was great very caring and amazing and getting you ready for surgery the nurses were so lovely back at hotel on call 24/7 I would give the whole process a 10/10

24 de novembro de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Thank you for sharing this — it really means a lot. You went through quite a full journey with your BBL, 360 lipo, arms, chin, legs lipo and eyelids, and we’re so glad to hear you felt well cared for from start to finish.

It’s wonderful that Dr. Furkan helped you feel calm and prepared, and that both the hospital and hotel nurses made you feel supported around the clock. Hearing that you’d rate the whole experience 10/10 truly made our day.

We’re grateful you trusted us with such an important moment. Wishing you a smooth, steady recovery ahead! 💛

Classificada 5 em 5 estrelas

My expeirence with Dr Furkan Certel

My expeirence with Dr. Furkan is nothing short of amazing! Right from the consultation, to the procedure and even the aftercare, it was such a bliss.
I had been following all his works for about 4 years before I finally decided it was time for my tummy tuck, and I could not have made a better choice. He is one of the best out there! He has the kindest nursing/aftercare team ever, they are all very competent and hands on. The kind of care I received is a discovery!
The airport pick up/drop off, hospital suite, post-op suite at the hotel were all VVIP standard.
Overall it was a wonderful experience and I remain grateful to Dr. Furkan and his team.

21 de outubro de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Thank you for taking the time to share this — it genuinely means a lot. Following our work for four years before deciding to move forward is such a big step, and we’re really glad your tummy tuck experience lived up to what you hoped for.

It’s wonderful to hear that everything felt smooth, from the consultation to the procedure and the aftercare. Our nursing team will be so happy to know their support made a real difference. And we love that the transfers, hospital stay, and hotel aftercare all felt VIP to you — that’s exactly how we want our patients to feel.

We’re truly grateful for your trust and wish you an easy, steady recovery ahead.

Classificada 5 em 5 estrelas

Dr. Furkan Truly Delivers Excellence

I recently had my second BBL done with Dr. Furkan, and once again I am extremely satisfied. He is truly a fantastic surgeon — very skilled, professional, and caring. He really listens to what you want, but he also knows what looks beautiful and what suits your body. His advice is always on point, and together with your wishes he creates the perfect result.

The nursing team was wonderful as well: caring, attentive, and always there when I needed something. The clinic is super clean and well-organized, and I felt safe and well taken care of throughout the entire process. Everyone was kind, patient, and supportive.

The recovery hotel was also top quality — beautiful, clean, and filled with sweet, helpful staff.

Overall, everything was perfect from start to finish. I highly recommend this clinic and Dr. Furkan!

Warm greetings,
Asia

21 de maio de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Dear Nazinga, thank you so much for sharing this. It means a lot that you returned for a second BBL and felt supported every step of the way. Hearing that Dr. Furkan’s guidance matched your vision and helped you feel confident again is exactly the kind of experience we work hard to create.

I’m also glad the nursing team, clinic environment, and hotel made everything feel smooth and safe for you — those details matter more than people realize.

Your recommendation is truly appreciated. Warm greetings back to you, and wishing you a beautiful recovery.

Classificada 5 em 5 estrelas

I had amazing surgery with Dr furkan we…

I had amazing surgery with Dr furkan we did supercharged bbl (fat transfer and implants) I was very nervous but the results were better than I had imagined . Because I was slim I was worried I wouldn’t get a good result but dr furkan specialises in skinny BBLs! The transfers were lovely clean and efficient, the social media team were so sweet and funny. My nurses were absolutely amazing and I can’t thank them enough for what they for me. The consultation was very thorough and the anesthesoligist spoke to me in my room before I went down which I’d never had before . I cannot reccomend Voila enough and I’ll be coming back !

22 de outubro de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

We’re so glad to hear how happy you are with your results — especially after feeling nervous at first! Dr. Furkan and the team always go the extra mile to make sure every patient, including those with a slimmer frame, feels confident and supported. It’s wonderful that you felt cared for from consultation to recovery. Thank you for your kind words — we can’t wait to welcome you back!

Classificada 1 em 5 estrelas

Ich schreibe diese Rezension mit Tränen…

Ich schreibe diese Rezension mit Tränen in den Augen, weil ich immer noch kaum glauben kann, was mir passiert ist. Ich habe mich für eine Schönheitsoperation entschieden, weil ich meinen Körper verbessern und mich wohler fühlen wollte. Doch stattdessen wurde alles nur schlimmer. Das Ergebnis ist katastrophal – mein Körper wurde regelrecht verpfuscht, und ich erkenne mich selbst kaum wieder.

Ich hatte so großes Vertrauen in den Arzt und die Praxis. Mir wurde Professionalität und Erfahrung versprochen, doch was ich erlebt habe, war das Gegenteil. Nach der Operation wurde ich mit meinen Sorgen völlig allein gelassen. Niemand hat sich wirklich für meinen Zustand interessiert, und auf meine verzweifelten Nachfragen bekam ich nur ausweichende oder kalte Antworten.

Das Schlimmste: Für die angebliche „Korrektur“ des Fehlers soll ich jetzt noch einmal 2.500 € bezahlen – obwohl der Schaden ganz klar aus der ersten, misslungenen Operation stammt. Ich empfinde das als absolut unfair und herzlos.

Ich fühle mich gedemütigt, körperlich wie seelisch verletzt und im Stich gelassen. Mein Vertrauen in Ärzte ist erschüttert, und jeden Tag erinnert mich mein Körper daran, was passiert ist. Diese Erfahrung hat mich zutiefst geprägt – und ich würde mir wünschen, ich hätte mich nie in diese Hände begeben.

Bitte, an alle, die überlegen, hier eine Schönheitsoperation durchführen zu lassen: Seid vorsichtig und informiert euch gründlich. Ich würde niemandem wünschen, das durchzumachen, was ich erlebt habe.

15 de abril de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Liebe Diana Novak,

es tut uns leid zu hören, dass Sie Ihre Erfahrung auf diese Weise wahrgenommen haben. Wir möchten dennoch einige Punkte klarstellen, da Ihre Darstellung leider nicht der Realität entspricht.

Zunächst einmal: JEDER KÖRPER UND JEDE HEILUNG VERLÄUFT INDIVIDUELL. Wie sich Gewebe nach einer Operation entwickelt, hängt von zahlreichen Faktoren ab – darunter Hautelastizität, Narbenverhalten, hormonelle Prozesse und das individuelle Immunsystem. Kein seriöser Arzt der Welt kann den exakten Heilungsverlauf eines Körpers voraussagen. Genau deshalb informieren wir vor jeder Operation transparent über mögliche Risiken, Heilungsphasen und die notwendige Geduld während des Regenerationsprozesses.

Unser Team – bestehend aus unserem Nachsorgearzt, den Krankenschwestern und unseren Patientenkoordinatorinnen – steht allen Patientinnen vor und nach der Operation unterstützend zur Seite. Jede Nachricht und jedes Foto, das Sie uns gesendet haben, wurde geprüft, und Ihnen wurde – wie bei allen unseren Patienten – geraten, den Heilungsprozess abzuwarten, bevor voreilige Schlüsse gezogen werden. Das ist keine Kälte, sondern medizinische Vernunft.

Was die von Ihnen erwähnte Korrekturoperation betrifft: Eine solche kann nicht automatisch kostenlos erfolgen, da sie zusätzliche medizinische Leistungen, Klinikressourcen und Materialeinsatz umfasst. Dennoch bieten wir stets faire und individuell angepasste Lösungen an – auch in Ihrem Fall.

Wir verstehen, dass Sie enttäuscht sind, aber Ihre Beschreibung lässt wesentliche Details und den tatsächlichen Verlauf aus. Es ist schade, dass Sie sich für diesen Weg der öffentlichen Anschuldigung entschieden haben, statt den offenen Dialog mit uns fortzusetzen – ein Dialog, den wir jederzeit weiterhin anbieten.

Wir stehen weiterhin zu unseren Werten: Transparenz, medizinische Verantwortung und ehrliche Patientenbetreuung. Unsere vielen zufriedenen Patientinnen sind der beste Beweis dafür, dass wir hinter jedem Ergebnis stehen – mit Herz, Kompetenz und Unterstützung auf jedem Schritt des Weges.

Wir wünschen Ihnen von Herzen weiterhin eine gute Heilung.

Mit freundlichen Grüßen,
DAS MANAGEMENT

Classificada 1 em 5 estrelas

I had two operations with this surgeon

I had two operations with this surgeon, one in June 2023 and then what was supposed to be a correction in April 2024. Both were complete disasters.

The first surgery left me with a dropped breast. When I complained, instead of acknowledging the mistake, they demanded another £2,000 to “fix” it. I felt trapped and desperate, so I paid.

The second surgery was a nightmare. Before the operation, when Furkan came to assess me, he smelled strongly of alcohol in my opinion, and it horrified me. The results were appalling. I was left with nerve damage in my left breast that causes constant pain when I lie down, nipples that are now inverted and uneven which I never had before, and a horrible overall outcome.

The drains after surgery were excruciating. Every breath felt like I was being cut from the inside. I screamed in pain, but all they did was hand me a muscle relaxer. There were no proper checks, no real care, no compassion. I honestly question whether Furkan even did the surgery himself the second time, because it was such a shambles that it looked like someone inexperienced had tried to clean up his mess.

When I confronted them about the results, they again tried to charge me another £2,000 for yet another “fix.” I refused and instead asked for a partial refund and copies of my medical records. Their response was to threaten me with a solicitor and then completely ignore me.

To make matters worse, after my very first surgery they kept pressuring me to leave them a glowing review. I refused, telling them I would only write a review once I saw the final results. Well, here it is. The results are disgusting. I am left with pain, deformity, emotional stress, and now I have to spend even more money to fix their failures with another surgeon.

This whole experience has been nothing short of a nightmare and I would never recommend Furkan or his clinic to anyone.

EDIT AFTER RESPONSE:

The fact that you’re still drowning in your own lies is unbelievable. I think it’s best for everyone to see the truth, so I’ll be sharing photos of your work, the full conversation between me and you (or your team), and the opinion of the doctor who had to fix your mess.

You’re a disgrace, not just because of the awful job you did, but because you couldn’t admit to your mistakes. Then you completely ignored me when I asked for my medical records.

Luckily, I’ve got screenshots of every single message and all the photos showing exactly what you did. If anyone wants to see the proof, contact me directly through WhatsApp 07918834128

I’ll be waiting to hear from your legal team, ideally with the medical records from both operations that you’ve still refused to hand over. Get a grip, you’re an absolute joke.

21 de junho de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

We understand that reading such a dramatic account might sound convincing at first glance. That’s why it is important to set the record straight with facts.

Every patient’s recovery is unique — swelling, scarring, and healing all follow individual timelines. From the very beginning, we are open and honest about what surgery can and cannot achieve, and we ensure our patients have realistic expectations. Transparency is not just our policy; it’s the foundation of how we work.

Regarding the specific claims:

* Our clinic follows strict hospital protocols, making accusations such as “smelling of alcohol” impossible.
* All surgeries are performed by the consulting surgeon, supported by a professional medical team.
* Recovery is never identical for two patients, which is why our aftercare doctor, nurse team, and patient coordinators remain available throughout the process to support each case individually.
* Fees and hospital costs are always explained clearly in advance. To present this as “extortion” misrepresents standard medical practice.

It is also important to highlight that you have already taken your complaints to multiple official departments in Türkiye. All documentation and evidence were thoroughly reviewed, and every single legal authority rejected your claims — confirming that our clinic acted properly and professionally.

Despite this, you continue to spread the same false allegations online. This is no longer a matter of opinion — it is a matter of defamation. Our legal department has already initiated proceedings, and you will be held fully accountable under the law for your false accusations and attempts to damage our reputation.

We take pride in the trust we have built with our patients through genuine care and professionalism. At the same time, we will not hesitate to pursue all legal remedies available to protect our rights, our reputation, and the integrity of the patients who place their confidence in us.

Classificada 5 em 5 estrelas

Bbl & lipo 360 Journey

Dr. Furkan ist der krasseste Arzt den es nur in Istanbul gibt. Er hört zu nimmt sich Zeit für Patienten und klärt sie auf. Bei ihm kriegt man bessere Ergebnisse als erwartet. Er macht sehr feine Arbeit. Er ist einfach ein Künstler. Seine sympathische Art gibt ein sehr schönes Gefühl man fühlt sich sofort besser. Danke an Dr.Furkan

24 de dezembro de 2024
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Liebe Patientin,

was für ein großartiges Kompliment – ganz herzlichen Dank dafür!

Es freut uns riesig, dass Sie sich bei Dr. Furkan so gut aufgehoben gefühlt haben. Dass Sie seine ruhige, sympathische Art und seine präzise, künstlerische Arbeit so wertschätzen, bedeutet uns sehr viel.

Zu hören, dass Ihre Ergebnisse sogar Ihre Erwartungen übertroffen haben, ist das schönste Feedback, das wir bekommen können.

Danke für Ihr Vertrauen und Ihre lieben Worte – wir sind sehr dankbar, Sie auf Ihrem Weg begleitet zu haben.

Herzliche Grüße
Ihr Team von Dr. Furkan Certel 💙

Classificada 5 em 5 estrelas

Seriously the most lovely docter every

Seriously the most lovely docter every, he is so nice and listens to you. I had a previous bbl+lipo and tt by another docter and i was not satisfied. But Dr. Furkan and his crew are so professional, after the surgery the nurses checked me so many times i forgot the count. Every day u get several check ups from the nurses and they take good care of u. The service is perfect, every detail is perfect. I am sooooo satisfied with my results, i am so glad that i have found Dr.Furkan. I highly recommend if u are looking for high quality service, a fantastic dokter! The hotel i stayed in was also very professional very clean. I gave 5 stars but if i could i would give 100 stars.

15 de junho de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Dear Patient,

Wow — your message put the biggest smile on our faces! Thank you so much for your incredibly kind words.

We’re thrilled that you felt so well cared for by Dr. Furkan and our entire team. It means the world to us that, after your previous unsatisfying experience, you finally feel happy and confident with your results. That’s exactly why we do what we do.

Our nurses will be especially touched to hear how much their attentive care meant to you — they truly put their heart into every patient visit (even if you lost count!). And we’re glad to know the hotel also met your expectations — we aim to make every part of the experience smooth and comfortable.

Your 100-star review made our day. Thank you again for trusting us, and for your glowing recommendation. We’re so happy you found us, too!

Warm wishes,
Your Team at Dr. Furkan’s Clinic

Classificada 1 em 5 estrelas

Hayatımdaki yaşadığım en büyük…

Hayatımdaki yaşadığım en büyük pişmanligim doktor Furkan Certele ameliyat olmakti ben Furkan beye bbl operasyonu oldum. ameliyat olmadan önce telefonla da görüştük ve konuştuk nasil bi sonuç istediğimi ve bana kendine çok güvenerek istediğim sonucu bana kesinlikle yapabilecegini söyledi ve ben ameliyat oldum ve ciktigimda büyük bir hayal kirikligina ugradim. Bana istediğim sonucu veremedi bana buyuk bir popo yapacagini söylemişti ve asla öyle olmadı bana yagım yeterli olduğunu söylemişti istediğim sonuc icin ama istediğim sonuc asla olmadi. kandirildim ve çok mağdurum bu konudan üstelik popom asimetrik oldu bi bi tarafı daha cok bitarafi daha az yağ koyulmuş instagramdaki resimlere asla aldanmayin ve Furkan hocanın size verdiği vaatlerede inanmayin ve ben ameliyatan sonra Furkan hocaya söyledim istediğim gibi olmadigini ve asimetrik olduğunu bana surekli duzelicegini söylediler ama asla bi duzelme yok bütün ödemlerim giti ve halen popom asimetrik ve Furkan hocanın bana yok hiç bir sorun yok bence diyor ve beni geçiştiriyorlar oyaliyorlar sadece asla mutlu değilim liposuctieden de hiç memnun değilim derinin aştinda daha topur topur yaglar kalmiş ve bu nedenle Karnim düz gozukumuyor ve bana sadece duzelecegini soyluyorlar ama asla duzelmiyor doktorunuzu iyi seçin ve kesinlikle daha iyi doktorlar var Enazindan size yapamiyacagi vaatleri veren doktor tercih etmeyin ve kesinlikle yamuk bir popo istemiyorsaniz başka bir doktora gidin bende ilk kötü yorumlari okumuştum ve aldiriş etmemiştim ve suan kendim ayni şekilde mağdurum siz sorduğunuzda yorumlarin yalan olduğunu soylicekler inanmayin ben bizzat bunlari yaşadım eger ki kendinizi seviyorsaniz bu kötülüğü kendinize yapmayin doktor Furkan bey yaptigi hatalarida asla kabul etmiyor ve düzeltmek istemiyor ve şimdi ben tekrar başka bi doktora gidip Furkan beyin yaptigi hataları düzelttirmem lazim hem paramdan oldum hem piskologim bozuldu hem ozguvenim giti zamanım giti ve canim çok yandi hiç birisinde değmedi bu sonuç çok yazik gerçekten ben yanliş seçim yaptim siz yapmayin ultrasonla calişan bir doktor tercih edin ve daha iyi bir hastanede ameliyat olmayi tercih edin

1 de abril de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Öncelikle yaşadığınız hayal kırıklığını anlamaya çalışıyoruz, ancak burada gerçekleri net şekilde ortaya koymak zorundayız:

Ameliyat sonuçları bireyseldir ve kesinlikle mucize beklenmemelidir. Her vücut farklıdır, iyileşme süreçleri öngörülemez. Biz hastalarımıza ameliyat öncesi bu durumu net şekilde anlatıyoruz; kesin olmayan, garanti verilemeyen sonuçlar için hiçbir zaman söz vermiyoruz.

“Büyük popo” vaadi vermek ya da gerçek dışı beklentiler yaratmak bizim işimiz değil. Hastamızın yağ kalitesi ve vücut yapısı, sonuçların şekillenmesinde belirleyici olur. Sosyal medyadaki idealize edilmiş fotoğraflar, herkes için standart değildir; oraya aldanmak safdillik olur.

Asimetri gibi konular, cerrahi sürecin doğasında olabilir ve takip gerektirir. Bizim ekibimiz bu tür durumlar için her zaman çözüm odaklıdır. “Hiçbir sorun yok” deyip geçiştirmek asılsız bir iddiadır. Aksine, hastalarımızın memnuniyetini sağlamak için 7/24 yanındayız.

“Yanlış seçim yaptım” demeniz elbette sizin görüşünüz, ancak kandırıldığınızı iddia etmek açıkça asılsız ve itibar zedeleyici bir iftiradır. Biz dürüstlüğü ve şeffaflığı ilke edinmiş bir ekibiz.

Son olarak, ameliyat sonrası psikolojinizi bozduğunu iddia ettiğiniz durum, maalesef ameliyat başarısızlığı değil, kişisel beklentilerin gerçeklerle uyuşmaması ve sabır eksikliği ile ilgilidir.

Biz, ameliyatlarımızı gerçekçi beklentilerle, etik ve profesyonel standartlarla yürütüyoruz. Hasta memnuniyetini hiçe sayan, asılsız iddialarla itibarımıza zarar vermeye çalışanlara karşı duruşumuz nettir: Gerçekler her zaman kendini gösterir.

Classificada 5 em 5 estrelas

Ich bin total begeistert und habe…

Ich bin total begeistert und habe wirklich nicht damit gerechnet, dass es so toll wird vom Ergebnis bis zum gesamten Ablauf. Die Betreuung ist wirklich der absolute Hammer man ist keine Sekunde allein oder jemand kümmert sich nicht. Es wird sogar deutsch gesprochen und meine Betreuerin ist wirklich ein absoluter Engel - die liebe Canan. 💓 Canan hat sich so lieb um mich gekümmert. Wirklich ich hab mich so gut aufgehoben gefühlt und bin so dankbar für diese ganze Erfahrung und vor allem das Ergebnis von Dr Furkan Certel! Ich habe nach meiner BBL OP einfach gar keine Schmerzen, obwohl ich mit dem Schlimmsten gerechnet habe. Und das Ergebnis sieht jetzt schon wirklich geisteskrank aus. Ich hab einen neuen Körper und musste gar keine Schmerzen durchleben. Hier sind alle so nett und ich fühle mich super aufgehoben und kann einfach nur 100 mal Danke sagen für diese Erfahrung, weil ich wirklich etwas Angst vor der OP hatte. Aber das braucht man bei diesem Team überhaupt nicht.
👍🏼💓💓

21 de março de 2025
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Liebe Lisa,

wir danken Ihnen von Herzen für Ihr begeistertes und liebevolles Feedback – Ihre Zeilen haben uns wirklich sehr berührt!

Es freut uns riesig, dass Sie nicht nur mit dem Ergebnis, sondern mit dem gesamten Ablauf so glücklich sind. Zu hören, dass Sie keinerlei Schmerzen hatten und sich rundum wohl und sicher gefühlt haben, ist für uns das schönste Kompliment.

Dass wir Ihnen die Angst nehmen konnten und Sie mit einem neuen Körpergefühl aus dieser Erfahrung gehen, macht uns sehr stolz.

Vielen Dank für Ihr Vertrauen – und 100-mal Danke zurück für Ihre Offenheit und Wärme.

Mit den besten Grüßen
Ihr Team von Dr. Furkan Certel

Classificada 3 em 5 estrelas

I had 360 lipo and bbl in july 2024

I had 360 lipo and bbl in july 2024. Everything went smooth, I really felt safe and comfortable at the hospital and then at the hotel with voila team. Post op care is great. Previously, I even gave 5 stars rating. However, I have now to complain about something: some months after the procedure had been done I noticed a lump left under my buttocks which I have tried to reduce with many massages, with no results. I politely asked the doctor for a revision but he said the lump was because of my skin tone, which I can firmly adfirm that is pretty tight. He proposed to cut my skin and have a skin lifting in that area, refusing to do a second round of lipo to remove what had been left, and of course let me paying for the full procedure. Let's also consider the fact that I hadn't been informed about any possibility of skin laxity before the procedure. I can't say I am not happy with my results, but definitely I am not fully satisfied because there is still a big evident lump left and furkan seemed not to care about it or about my feelings. Sage from the customer service has been very nice but furkan couldn't give me a satisfying solution about this problem. I was hoping for more considering his professionality.

8 de julho de 2024
Opinião espontânea
logótipo da Dr Furkan Certel

Resposta da Dr Furkan Certel

Dear Patient,

Thank you for taking the time to share your experience in such an honest and thoughtful way. We're truly grateful to hear that you felt safe and well cared for during your surgery and post-op period, and we appreciate your kind words about our team.

Please know that your feelings are completely valid, and we understand how frustrating it must be not to get the resolution you hoped for after such a big step. Every patient’s healing process is unique, and while our goal is always to deliver natural, satisfying results, we also know that sometimes revisions or adjustments may be needed. Dr. Furkan's proposed solution might not have aligned with your expectations. His recommendation was based on his medical assessment and desire to offer a permanent, safe approach.

We’d love to stay in touch and see if there’s any other way we can support you moving forward — whether it’s through additional guidance, follow-ups, or simply to listen.

Thank you again for your trust, your kind tone, and for holding us to a higher standard — we take that seriously.

Warmest regards,
Your Team at Dr. Furkan Certel’s Clinic

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais