DriveSmart Warranty Opiniões 

616
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

TO ALL THAT ARE LOOKING FOR A WARRENTY COMPANY, PLEASE BE AWARE DO NOT DO BUSINESS WITH THIS COMPANY. They would not cover my repair on car because I couldn't find all my oil changes. I canceled in Fe... Ver mais

Classificada 5 em 5 estrelas

Had a great experience, Alex explained everything was patient, great personality. Listen to my crazy story, and got throw everything clearly, answered any questions I had and help me understand if th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren'... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Info regarding auto care business was explained to me with clear understanding of what was being offered. The phone was answered on the first ring also question answered as well but due to other situa... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars! Give us a call today and see how we can help you save money.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

616 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as opiniões

(616)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I normally hang up on these calls but....

I normally hang up on most sales people especially when I didn't even no about the company but the rep Alex I spoke with today was extremely nice n professional even got me to sign up for 5 year policy so I'm glad I got his call today he explained everything very clear also he is doing a great job instead of asking for my number to be removed I ended up listening to what he said n signed up how anyone I ever have to talk to in future is as professional as he is thank u Alex burden

19 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 5 em 5 estrelas

Absolutely outstanding and amazing.

My experience with your company Drive smart was absolutely amazing and heart felt this company is bar none the real deal no games all business and they car about your needs for your vehicle honesty and trust and integrity is what won me over customer service was absolutely awesome and breathtaking.

16 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 4 em 5 estrelas

I had great customer service with Ms

I had great customer service with Ms. Lakraisha Woods she was very friendly, polite, and understanding. Thank you Ms. Woods. Have a Blessed day. 🙏🏽

13 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 5 em 5 estrelas

would give this guy a 5 star writing

I would give this guy a 5 star writing. He was very good, very polite, yet against us humor and he made me feel real relaxed.And anyway, he's a good agent and I highly recommending Steven Acree

13 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 5 em 5 estrelas

The experience was like no other very…

The experience was like no other very professional and helpful I would definitely referred this company to anybody who need it.

9 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 5 em 5 estrelas

Professionalism

My DriveSmart rep was very professional, polite, and precise. He got right to the point and answered my question without hesitation. I appreciate and value his proficiency.

9 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 5 em 5 estrelas

Damien was very helpful to me in a die…

Damien was very helpful to me in a die hard need situation , my phone was dying , I just got off my plane and needed someone help and he helped me; when he could have gave me a hard time but didn’t . God bless this young man

9 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 5 em 5 estrelas

I had a terrific experience with a Drivesmart Rep…

I had a terrific experience this morning with a Drivesmart rep. He was professional, very friendly, happy to help, understood my issue immediately and brought up all my account information in a blink of an eye. He answered my question and even texted me the protocol clearly laying out exactly what I should do when I bring my car in for service, my account ID to give to service provider and number to call for the service provider to reach Drivesmart claims. I felt taken care of. Thank you!!

8 de agosto de 2024
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Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Classificada 1 em 5 estrelas

After an unsolicited call from these…

After an unsolicited call from these people, I was ready to hang up when suddenly the price dropped from $100 down payment to $25. The salesman was smooth and I wound up agreeing to the down payment. Then the pushy, aggressive agent got on and insisted that I had to sign a contract RIGHT THEN for $100 per month. I got turned off to that routine and refused to sign and told him I was no longer interested. Then they went ahead and took my deposit anyway. Calls to the company resulted in LIES about returning the deposit--first from another pushy agent (who ended his call to me with "Enjoy those high car repair bills, loser); then a receptionist who said that it wax "being processed", and then from a nicer agent who assured me I would have the deposit by "the end of the week". Weeks ago this transpired and still no refund. Although the amount is small, the warning is that if they will steal $25 from a Senior Citizen, apparently for sport, they are CRIMINALS through and through. Do NOT subscribe to this lawless and corrupt service. They are criminals and you will be stuck with worse events in the long run. NO STARS and AVOID and find a reputable company for this service.

22 de julho de 2024
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Classificada 5 em 5 estrelas

AWESOME SERVICE

The rep Lucy was amazing and very helpful she answered all my questions and was very kind and professional it was a pleasure dealing with her I will definitely recommend Drive smart to any family or friend looking to get an extended warranty you guys are great thanks again Lucy you're the besto

5 de agosto de 2024
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logótipo da DriveSmart Warranty

Resposta da DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

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