TO ALL THAT ARE LOOKING FOR A WARRENTY COMPANY, PLEASE BE AWARE DO NOT DO BUSINESS WITH THIS COMPANY. They would not cover my repair on car because I couldn't find all my oil changes. I canceled in Fe... Ver mais
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Leia as opiniões dos outros
Had a great experience, Alex explained everything was patient, great personality. Listen to my crazy story, and got throw everything clearly, answered any questions I had and help me understand if th... Ver mais
A empresa respondeu
Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren'... Ver mais
A empresa respondeu
Info regarding auto care business was explained to me with clear understanding of what was being offered. The phone was answered on the first ring also question answered as well but due to other situa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars! Give us a call today and see how we can help you save money.
Informações de contacto
310 Main Street Suite 8, 08753, Toms River, Estados Unidos da América
- 8885783711
- customerservice@mydrivesmart.com
- drivesmartwarranty.com
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Não respondeu a opiniões negativas
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Just the conversation between kela and…
Just the conversation between kela and myself the question that was asked the way kela explained it to me made me understand my issues much,much easier to understand the answer and I really appreciate if it’s all possible this is the person I would to speak to my name is Calvin thank you for your time all tens for kela

Resposta da DriveSmart Warranty
Lucy was a very informative and very…
Lucy was a very informative and very entertaining employee was a great pleasure talking with her.

Resposta da DriveSmart Warranty
Great experience customer service
Great experience and customer service.

Resposta da DriveSmart Warranty
Quick and simple process she answered…
Quick and simple process she answered Al my concerns with great customer service

Resposta da DriveSmart Warranty
Lucy was awesome
Lucy was awesome. She was informative and very knowledgeable. She made me feel confident that I am making the right move by changing my policy to drive smart.

Resposta da DriveSmart Warranty
Anthony T
Anthony T. Was Awesome as well as Brian. I pray that everything they said would be covered is covered. The maintenance package, brakes Ect
Thank you

Resposta da DriveSmart Warranty
DriveSmart was great
DriveSmart was great. Went over different options I had and how I wanted to pay for it. I’ve been contact by my other companies misleading me saying DriveSmart was a scam and didn’t pay claims but that’s a lie. They paid for my AC to get fixed recently. I always chose the payment terms with Line 5. It’s actually a loan but I’m happy with it because it allowed me the stretch my payments further and also help build my credit. Over happy with my experience. Please DO NOT fall for other companies bashing DriveSmart and Line 5.

Resposta da DriveSmart Warranty
Anthony T
Anthony T, was very helpful, he explained all of my questions. He did an outstanding job. At first I was not goi g to get the policy . He changed my mind, because of how kind and sincere he was, I really think in he needs a bonus or raised for doing an outstanding job. If you need to contact me my name is Sonji Prince my phone number is 864-626-8155. And I would like to thank him again for being so kind. Thank you

Resposta da DriveSmart Warranty

Resposta da DriveSmart Warranty
Drive smart is an untrustworthy…
Drive smart is an untrustworthy warranty company. They don’t do what they sale to there customers. If you need warranty protection don’t deal with Drive smart please
AVOID DriveSmart Warranty's…
AVOID DriveSmart Warranty's CANCELLATION REFUND NIGHTMARE
I'm writing to warn others about the horrific experience I've had with DriveSmart Warranty's cancellation and refund process. After only 5 months, I cancelled my policy. Yet, getting the balance refunded to Line5 has been an uphill battle.
I've had to call them multiple times, and the last 5 calls have been a carbon copy: "Your case will be escalated to a manager and handled promptly." Yet, NOTHING CHANGES. It's clear they have NO INTEREST in resolving this in a timely manner.
As a consumer, it's INFURIATING to be strung along with empty promises. DriveSmart Warranty's LACK OF TRANSPARENCY and CUSTOMER CARE is DEEPLY TROUBLING. I URGE OTHERS to carefully consider these issues before choosing them for your car warranty needs.
Their business practices demonstrate a CLEAR DISREGARD for their customers' time and money. It's only a matter of time before someone reaches their BREAKING POINT with this company.
Great customer service
Great customer service
Fast and easy instructions
Great prices

Resposta da DriveSmart Warranty
Super professional group!
I was lucky enough to speak with Shawn, DriveSmart’s General Sales manager and the total experience of pricing, the right policy, onboarding and getting connected with customer service was fantastic. Totally professional, excellent information exchange and just good people. Thanks DriveSmart!

Resposta da DriveSmart Warranty

Resposta da DriveSmart Warranty
Katrina help with everything
Katrina was very helpful and was very profefsional

Resposta da DriveSmart Warranty
Quick and easy service
Spoke with Katrina today. She was very patient and answered my questions before I even asked. Easy verification process with clear and concise instructions.

Resposta da DriveSmart Warranty
Helped me get out of not one but two…
Helped me get out of not one but two scam warranties and Katrina was very helpful in assisting me today she was kind a courteous stayed on the line to make sure I completed everything properly.

Resposta da DriveSmart Warranty
Wonderful customer service!
I had the pleasure of speaking to Lucy today from drive smart and would like to warn any future customers about the killer customer service I was provided with today! If you were looking for anything run of the mill or average, stay away. This company is only for people who value their time and money and would like an EXTREMELY comprehensive warranty on their sick ride! Lol, Thank you very much and have a great day 👍

Resposta da DriveSmart Warranty
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