logótipo da dropxl
Visitar o site

dropxl Opiniões 16

•
TrustScore: 3.5 em 5

3,6

Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

Escrito pela empresa

Powered by a global supply chain, dropXL is the all-in-one dropshipping supplier that removes the headaches of inventory and logistics. We give online sellers direct access to 90,000+ trending products – all stocked in our warehouses and ready to ship fast to customers across the EU, US, Canada, UAE, Australia, and Japan. Trusted by thousands of dropshippers worldwide, dropXL makes dropshipping simple.

Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Horrible experince with dropxl

Horrible experince with dropxl. So many of there products are poorly made, missing parts or have broken parts when sent to your custers. Instead of send the missing part or broken part. You have to get your customer to repack the whole product back in the same box and have their courier pick it up and then they will replace. Number of times a customer would build a cabinet, only to find the handles missing. Dropxl will not send out the missing handles. Customer will need to dismantle the items and pack it back in the box. As you can imagine this ruins your stores reputation as being difficult and a customer that will never return. They will also prolong the return proccess. i have many items that took months to resolve. Their customer service is the worst i have ever experinced and their care factor for your store is zero.
You will need to open PayPal disputes to solve any issues.
Stay away at all costs. Hands down, the worst experince i have had.

1 de fevereiro de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

We’re truly sorry to hear about your experience and understand how frustrating this must have been for you and your customers. We recognise the impact situations like these can have on your store and overall customer satisfaction.

This is certainly not the experience we aim to provide, and we sincerely apologise for the inconvenience caused. We take feedback like this very seriously and are continuously working to improve both our product quality and service experience.

If you’re open to it, we would appreciate the opportunity to look into your concerns further and support you in any way we can.

Thank you for taking the time to share your feedback.

Kind Regards,
Team dropXL

Classificada 5 em 5 estrelas

the best company with furniture!

26 de março de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you for your review!

We’re glad to hear that our furniture range is adding value to your business. We appreciate your partnership and are always here to support you.

Kind Regards,
The dropXL Team

Classificada 5 em 5 estrelas

Partnering with DropXL has been one of…

Partnering with DropXL has been one of the best decisions for our business. Since starting this collaboration, we have seen steady and healthy growth in our turnover. They are a team of true professionals—punctual and, most importantly, trustworthy. I highly recommend DropXL to any entrepreneur looking for a logistics and support partner they can rely on for the long term.

23 de janeiro de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you for your wonderful review.

We’re delighted to be part of your growth journey and truly appreciate your trust in dropXL. Delivering reliable and professional support is our priority, and we look forward to strengthening our partnership further.

Kind Regards,
The dropXL Team

Classificada 1 em 5 estrelas

Everything is getting worse with this company.

Being the dropshipper for over 4 years with this company, from Vidaxl to Dropxl.

Everything is getting worse. There is no after-sales service now. You need to take any losses from your sales.

The damage issue and missing parts usually happen; I don't know if anyone checked it before shipping.

The color difference is the smallest thing, the quality is too low, if the customer wants to return, then you will take the loss.

The product from this company is higher and higher. What can we do?

For example, last year, a shelf cost 60, and we sold pretty well, but within 6 months, the cost is over 100 now. This happens for many products; it really hurts our sales.

Not recommended, all good reviews should be lies.

14 de março de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Dear Business Partner,

Thank you for sharing your feedback and for partnering with us for over four years. We sincerely apologise for the frustration and disappointment you have experienced.

We are sorry to hear that your recent experience regarding product quality, missing parts, damages, pricing changes, and after-sales support has not met your expectations. This is certainly not the level of service we aim to provide to our partners, and we truly regret any inconvenience caused.

We would appreciate the opportunity to investigate the concerns you have raised. Kindly share your registered email address, full name, phone number, and relevant order details so that we can review the matter further. Our relevant team will look into the issue and get back to you with appropriate assistance.

Thank you for your feedback and patience.

Kind Regards,
Team dropXL

Classificada 1 em 5 estrelas

After 2 months of trying to become a…

After 2 months of trying to become a reseller, I gave up.
They charged multiple monthly fees and have never replied or approved our business.
Avoid this company, a scam company.

3 de março de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

We’re truly sorry to hear about your experience and sincerely apologise for any frustration caused.

This is certainly not the experience we aim to provide our partners. Account approvals are subject to a verification process, and in some cases, additional information may be required, which can unfortunately cause delays. However, we understand how disappointing this must have felt from your perspective.

Regarding the monthly charges, our subscription fees are clearly outlined at the time of registration. That said, we would genuinely like to review your case to better understand what happened and support you accordingly.

Could you please share your full name, registered email address, and contact number so we can locate your account and review this matter thoroughly?

We appreciate your feedback, as it helps us improve our processes and communication.

Kind Regards,
Team-dropXL

Classificada 5 em 5 estrelas

I am dropshipper at Australia market

I am dropshipper at Australia market. dropXL is amazing and fast delivery and good integrations. The account manager Barry is cute.

27 de fevereiro de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you for your wonderful review!

We’re delighted to hear that you’re having a great experience with dropXL in the Australian market and that you’re happy with the delivery speed and integrations. Supporting our dropshippers with reliable service and smooth processes is always our priority.

We also appreciate your kind words about Barry ,we’ll be sure to pass along the compliment 😊

Thank you for being part of the dropXL community, and we look forward to continuing to support your growth!

Kind Regards,
The dropXL Team

Classificada 1 em 5 estrelas

Colour Different From Listing

Customer service said it is a normal colour difference; obviously, they sent a different colour than the listing.

6 de fevereiro de 2026
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

We sincerely apologize for the experience you’ve had and truly regret the inconvenience this has caused. We understand how disappointing it can be when the product received does not match the colour shown on the listing, and we’re very sorry for the frustration this situation created.

This is not the experience we want for our partners, and we take your feedback very seriously. We would really appreciate the opportunity to look into this matter in detail, identify the root cause, and support you with a proper resolution.

Kindly share your registered email ID and contact number with us, so we can investigate this further and assist you accordingly.

Thank you for bringing this to our attention. We genuinely value your feedback and hope to regain your trust.

Kind Regards,
The dropXL Team

Classificada 5 em 5 estrelas

I’ve been using DropXL for a while now

I’ve been using DropXL for a while now, and it has been a very reliable platform for my dropshipping business. The product range is strong, especially for the European market, and the supplier integrations make order processing smooth and efficient. Inventory sync and order fulfillment work well, which saves a lot of manual effort.

Their support team is responsive and helpful whenever there’s a query, and the platform feels clearly designed for business users who want to scale. Overall, DropXL is a solid choice for dropshippers looking for a stable, professional solution.

15 de dezembro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you so much for taking the time to share your feedback! We’re delighted to hear that DropXL has been a reliable platform for your dropshipping business and that our product range, integrations, and inventory sync are supporting your operations effectively.

It’s especially encouraging to know that our support team has been helpful and responsive. Your kind words truly motivate us to continue improving and delivering a stable, professional solution for our partners.

We appreciate your trust in DropXL and look forward to supporting your continued growth.

Kind Regards,
The dropXL Team

Classificada 5 em 5 estrelas

Cooperation with dropXL is excellent

Cooperation with dropXL is excellent. Communication is fast, accurate, and always helpful. We integrated our e-shop system via API connection, and everything works flawlessly. Orders are processed reliably, deliveries arrive on time, and support responds promptly. I highly recommend this cooperation to anyone looking for a serious and reliable partner in dropshipping.

10 de novembro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you so much for your wonderful feedback! We’re really glad to hear that everything with dropXL, from the API setup to the order and delivery process has been working smoothly for you.
It truly means a lot to know that our communication and support are making a difference. We value this partnership and look forward to growing together even more.

Warm regards,
The dropXL Team

Classificada 5 em 5 estrelas

Good dropshipping supplier for outdoor furniture in USA

I’m based in Cali USA and been using dropXL for my dropshipping store mostly selling outdoor furniture — patio sets, loungers, that kinda stuff. Gotta say, it’s been pretty awesome so far. The products look great, quality’s solid, and my customers have been super happy.

Shipping’s faster than I expected since they’ve got warehouses here in the US. I’ve had way less drama with delayed orders compared to my last supplier.

Only small thing is that they can improve their b2b portal a bit and more options for dropshippers, but overall I’m cool with it. DropXL’s made it easy for me to actually make good profit this summer. Finally have a dropshipping supplier I can rely on.

1 de novembro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you so much for sharing your experience! We’re thrilled to hear that dropXL has been helping your dropshipping store run smoothly and that your customers are happy with the products.

It’s great to know that our US warehouses are making a difference with faster shipping, and we really appreciate your honest feedback about the B2B portal. We’re always looking for ways to improve and provide more options for our dropshippers, so your input is invaluable.

We’re excited to continue supporting your business and look forward to helping you achieve even more success in the future.

Warm regards,
The dropXL Team

Classificada 5 em 5 estrelas

We definitely recommend!

We definitely recommend them to anyone looking for a reliable, high-quality and professional partner. We look forward to more successful years of cooperation.

4 de novembro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you so much for your kind words and recommendation! We truly appreciate your trust in dropXL and are delighted to know that you value our partnership. We also look forward to many more years of successful collaboration and continued growth together.

Warm regards,
The dropXL Team

Classificada 3 em 5 estrelas

Advantages and disadvantages

Advantages:

The product range has many SKUs with stock available, offering a wide variety, which is great.
The product details are very comprehensive.
After-sales issues are generally resolved.
Disadvantages:

The product quality is generally poor and has a cheap feel.
The quality of logistics providers is lacking, with frequent parcel losses and delayed deliveries.
After-sales issues are complicated, often with missing product accessories or damaged products, and the handling time is quite long.

3 de novembro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you for your thoughtful feedback! We’re glad you’re happy with our range and support, and we’ll keep working to improve product and delivery quality.

Classificada 5 em 5 estrelas

这家公司的服务评价很高

这家公司的服务评价很高，我曾经遇到一个问题，但是他们的团队很快就帮我解决了，让我感到非常惊喜和满意。

3 de novembro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you so much for your kind words! We’re delighted to hear that our team was able to resolve your issue quickly and that you’re happy with our service. Your feedback motivates us to keep improving and providing the best possible support to our partners.

Classificada 5 em 5 estrelas

Support and Communication

Providing really good after sales support and perfect communication with my dedicated Key Accunt manager.

28 de outubro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thanks for sharing your experience! We’re delighted that you’re satisfied with our support and your Key Account Manager’s assistance.

Classificada 5 em 5 estrelas

Good solution for the business

I found dropXL accidently and at that time I want add more assortments on my online store.
Its work really well and help my business grow further without lot of investment needed.
Although in the begining I am worry about the issue with product quality, its becoming better after.
Overall, very satisfy.

28 de janeiro de 2025
Opinião espontânea
logótipo da dropxl

Resposta da dropxl

Thank you for sharing your experience! We’re happy DropXL could support your business growth and that you’re seeing improvements in product quality.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais