Dr. Organic Opiniões 

228
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ever since Australian Bodycare changed their formula for Tea Tree oil body lotion to something nowhere near as good as their original, I've been looking for an alternative. Dr. Organic has solved my p... Ver mais

Classificada 1 em 5 estrelas

My wife got me the Tea Tree footcare routine for xmas, doesn't smell like much & certainly not tea tree which is disappointing the routine to be followed is strange because it starts with a nail solu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Just got a reply from the company to my previous review of the Dr. Organic vitamin e body lotion in which I expressed my disappointment at the change of ingredients. They removed all the ingredient... Ver mais

Classificada 5 em 5 estrelas

Have been using tea tree body wash now for a lot of years, 15 plus, after having a skin problem. Not cheap compared to soap but even simple soap made my skin dry, have now started buying and decanting... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos

Escrito pela empresa

We seek out the treasures of the natural world to find the purest and most potent extracts, exploring the world of beauty from age-old traditions to supercharged botanicals to create breakthrough formulations that make you look and feel incredible.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

228 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 62% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(228)

30 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

amazing products

amazing products that help me deal with my allergic rashes on faces but also on my body too. I recommend it to anyone with skin problems.

16 de setembro de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

Thank you Agnes, we appreciate your comments.

Classificada 4 em 5 estrelas

Aloe Vera wash is excellent for…

Aloe Vera wash is excellent for sensitive skin. My son has been using this product for well over 4 years now.
Keeps his Eczema at bay. Lovely pleasant fragrance,

11 de setembro de 2023
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Resposta da Dr. Organic

So pleased to hear this, thank you for sharing and reviewing.

Classificada 5 em 5 estrelas

Excellent

Excellent. Very fast delivery to Germany, trusted products and quality.

22 de setembro de 2023
Opinião espontânea
logótipo da Dr. Organic

Resposta da Dr. Organic

So pleased to hear of your positive experience. Many thanks for leaving a review.

Classificada 2 em 5 estrelas

I bought a 5 litre tea tree body wash…

I bought a 5 litre tea tree body wash but it was sent without pump. When I complained I expected apology and pump to be sent to me. That has yet to be done. It appears that they didn’t believe me, instead they asked me to take photos and sent it to them.

5 de setembro de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

Hello Elizabeth, I am very sorry to hear that your order was missing an item. I believe customer services investigated the issue and hope that you will now have received your replacement pump. Should you wish to discuss further please email customerservices@drorganic.co.uk

Classificada 1 em 5 estrelas

FALSE packaging and WASTE of paper

FALSE packaging and WASTE of paper . My partner just purchased some tea tree nail solution it was a tiny bottle 2.5 inches high and 1 inch in circumference in a box 5inches high and 2.5 inches wide . The bottle could have been sold independently of the box and not only saved the company money but it would’ve provided much more customer satisfaction and less disappointment . What purpose is this packaging actually serving ?

10 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Always good service

Always good service, I love all these products.

2 de setembro de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

Thank you for the lovely review Jane, we are so glad to hear that you are happy with the service and products.

Classificada 4 em 5 estrelas

I gave it four stars because I like the…

I gave it four stars because I like the product, but not five stars because 2 weeks after purchasing, I came across Dr Organic products in a retail store and they were cheaper than online. And when online you have to pay over a certain amount. So for me, retail is better.

1 de agosto de 2023
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Resposta da Dr. Organic

Hello Sandra, thank you for the review. Prices will vary depending on discounts/promotional offers available.

Classificada 5 em 5 estrelas

Excellent Products

Excellent Products, Excellent Service.

8 de agosto de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

So glad to hear that you were happy with everything.

Classificada 1 em 5 estrelas

Shipping company very bad

You have a bad delivery company who made mistakes twice, even though the address was correct..and the order was cancelled

Thank you for returning the amount.. But it is strange that you did not suggest sending the order to another shipping company

1 de agosto de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

Hello, I'm very sorry to hear that there were issues with your order, if you haven't already please inform the team help@drorganic

Classificada 5 em 5 estrelas

Brilliant service all round…

Incredibly helpful customer care, and prompt replies… quality product too… thank you Kay, you were a star….

1 de agosto de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

Thank you Tracey, your feedback and review is much appreciated.

Classificada 1 em 5 estrelas

Avoid Stains Clothes Permanently- Pura Aloe Vera Suntan Lotion

Used Pura aloe vera sun tan lotion and it stained my clothes permanently as wouldn't wash out in the washing machine. Contacted the customer service team and they were no help whatsoever and tried to blame the staining on the product being out of date. Avoid if you don't want ruined clothes!!
UPDATE
Dr Organic tried to take down my review but failed! They have also not responded to this review which speaks volumes for the attitude of the company!

21 de julho de 2023
logótipo da Dr. Organic

Resposta da Dr. Organic

Once again please accept our sincere apologies for the issues you experienced, unfortunately certain materials and especially white clothing is more susceptible to staining from sun care products. Our sun cream is a mixture of oils and filters and when mixed with perspiration, water, chlorine or salts for a prolonged period can result in staining, especially if clothing is worn before the product has dried. Furthermore if the product is used past its expiry date which is indicated on pack and therefore oxidised due to exposure with air there is even more likelihood of staining, as was this case with your complaint. We have confirmed that our products do meet all necessary cosmetic standards, carry the expiry dates and also include voluntary warnings around staining. We are very sorry to hear that you weren’t happy with our response or offer of a good will gesture on our part to resolve. I can confirm your comments have been recorded and reviewed by our senior management.

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