Their support team is helpful and prompt. The entire platform is useful, tries to innovate in ways that are novel and supportive to it's members. Couldn't recommend more
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Their support team is helpful and prompt. The entire platform is useful, tries to innovate in ways that are novel and supportive to it's members. Couldn't recommend more
A empresa respondeu
Dr Tim and the all team have been incredibly caring and amazing. You can really see how much he is genuinely invested in what he does and he went above and beyond to make sure that I was feeling comfo... Ver mais
A empresa respondeu
Technique Tuesdays and the recent webinar were really informative and helpful. Training in this industry isn’t cheap but so far it seems worth every penny to have someone with Dr Tim’s experience and... Ver mais
A empresa respondeu
I have wanted an online resource to trouble shoot injecting neuromodulator, especially for the more innovative techniques ie DAO's, neck bands etc. Also I too train new injectors, doctors/nurses... Ver mais
A empresa respondeu
Online aesthetic eLearning courses: BOTOX®, fillers, lip enhancement. Video tuition plus assessment, designed by Dr Tim Pearce for medical professionals.
Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would like to write couple words regarding exceptional customer service support .
I have ordered “ What is something goes wrong” from Dr. Tim Pearce.
Unfortunately, there is a transaction error occurred while placing order resulting in overpayment.
I have emailed Customer Service department at Dr. Tim LTD to inform about overpayment incident.
I was completely impressed how quick I have received the response from CS representative, informing me that actions were already taken to resolve the issue.
Thank you Edwin for handling the situation promptly and professionally.
Elena
Medical Aesthetic RN
Vancouver. Canada

Resposta da Dr Tim Pearce
BEWARE. Get a $20 product & suddenly they keep your card & automatically enroll you in a membership for $130 a month!!!

Resposta da Dr Tim Pearce
No response to emails. Unable to cancel my membership. Materials are basic and not worth the money to an experienced injector.

Resposta da Dr Tim Pearce
OK stop right there and listen! I am a Nurse Injector from the US that discovered Dr. Tim Pearce a year ago. I first bought his Lip 3D Course and was obsessed, including the video with Julie Horne. I loved his teaching style, his analogies, and his trainings are packed with theory, demonstrations, and visuals. Included is the ProInjector community where you can collaborate with like-minded individuals. I next bought the Anatomy 360 Course and was blown away at how amazing the teachings were. It covered every style of learning possible (visual, tactile, reading). It was indepth and you can rewatch videos as long as you need to. I have also purchased the Protox Course. His style of teaching resonated with me in how he explained exactly what he was doing with incredible visuals. I just purchased the Complications course to round out my purpose of being a SAFE injector. One cannot inject without being able to be proactive with learning anatomy and understanding what potentially could happen and being prepared! I am anxiously awaiting the full face filler course coming out in April 2025. It is like working out, you will never regret a good workout. You will never regret working out your mind with Tim Pearce's courses. Icing on the cake is Technique Tuesdays. This is where you can set aside 1 hour to get on a live conference call with others to watch a new technique and ask questions directly to Dr. Tim. He is like no other! Cheers!

Resposta da Dr Tim Pearce
I purchased the 8d lip course. I must say this course was an absolute game changer. I have been looking for the right trainer for a long time, this course has changed everything I do with aesthetics for the better. I will only be signing up to Dr. Tims courses, his teaching is so clear and thorough you leave feeling confident and ready, rather than confused and more stressed out like other courses!
Thank you so much to Dr. Tim and his team for working to spread the knowledge, you guys are amazing.
Sati Daffu

Resposta da Dr Tim Pearce
Ik moet nog beginnen met mijn cursus. Heb er superveel zin in! Lieve Jo heeft met het betalen en het uitzoeken van de cursus zo goed geholpen. Zij nam de tijd en beantwoorden al mijn 1000 vragen lol. Voor nu ben ik al tevreden. Na het afronden van mijn cursus zal ik met liefde nog een review plaatsen.

Resposta da Dr Tim Pearce
I believe the online program is really handy. There are a lot of illustrative pictures and it is quite handy. The videos are well pictured and the summaries are well documented ! had fun and great education.

Resposta da Dr Tim Pearce
I like how thorough, and easy to understand Dr. Tim is.
He is also so organized. I enjoy watching all his content.

Resposta da Dr Tim Pearce
Not tailored to US customer base even though I entered United States. Grammar, spelling and emergency numbers had to be edited.

Resposta da Dr Tim Pearce
Dr Tim and his staff have taught me well; I have done amazing lips because of him and his staff. I recommend them for course work

Resposta da Dr Tim Pearce

Resposta da Dr Tim Pearce
I initially ran into a few hurdles with my course access, and the customer service was not very responsive. But after the somewhat rocky start the team went above and beyond to make things right. Their customer support was incredibly responsive, and their genuine apology and quick resolution really impressed me. Now that I’ve been able to dive into the material, I can say the course content is engaging, well-structured, and truly valuable for anyone looking to level up in their business. I’m grateful for how professionally everything was handled in the end, and I highly recommend them to anyone seeking top-quality resources and excellent support.

Resposta da Dr Tim Pearce
In the summer I signed up for a course with Tim's company.
It sounded amazing. Just what I needed to support my work. Within the course there was physical materials that were to be sent to support the online course.
Due date for the course, I still hadn't received materials. I contacted the company via their email and received no response. I contacted them several times by phone or email. There was never a response via email, on the phone I simply was given the message that someone would call me back. This has never happened.
Two months passed the course start date passed several classes passed all of which I was unable to engage with as I the supporting materials were not available to me.
Still no response from the company.
Last resort I contacted my bank and set up a dispute. One month later I received an email from Tim's company informing me the materials were delivered to a "blue bin". I replied "not my blue bin, it's not accessible to deliveries". I have never had a response back.
The company are still taking my payments. The last one of which failed due to my bank querying the payment.
Sure enough I soon heard from the company (Alex) to inform me a payment had failed.
I have discussed with Alex why this payment failed (of which I will say has now been paid).
Alex has spoken to me twice saying someone will be in touch. 1 month on, Tim has all my money. I have no course or supplies. I have had no communication from this company apart from Alex reassuring me someone WILL be in touch.
Please give me my money back.
I recently completed Dr. Tim Pearce’s 8D Lip Design course and was very impressed. The content was clear, practical, and easy to follow. It gave me the confidence to perform 8D lip design on my clients. The lifetime access to the materials is a great bonus. Highly recommend this course to anyone in aesthetics!

Resposta da Dr Tim Pearce
This course is excellent, Miranda is an amazing presenter who demonstrates great enthusiasm through her animated style and approach. The amount of content within this course is unreal, everything that you would want to be covered is and this, along with Miranda’s teaching style leaves you inspired and desperate to apply the methods to your own social media.
Thank you Tim and Miranda

Resposta da Dr Tim Pearce
Amazing, thorough content covering all aspects of neurotoxins and dermal fillers

Resposta da Dr Tim Pearce
As a novice injector this course made me feel much more confident in injection placement/technique

Resposta da Dr Tim Pearce
I'm still working through the videos, I really enjoy his thoroughness and expertise in this field.

Resposta da Dr Tim Pearce
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