DryDogs Ltd.  Opiniões 

372
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased 2 daschund winter coats absoloutely thrilled with them. Our standard is really long so is an awkward size, these coats fit perfectly. The quality is excellent they are excellent value for m... Ver mais

Classificada 5 em 5 estrelas

We have had various different products from dry dogs including coats and collars, none of them disappoint. Its so hard getting items to fit long dogs, and I am not sure what we would have done if ou... Ver mais

Classificada 5 em 5 estrelas

Brilliant service from this company. Ordered my poodle a waterproof coat. It arrived super quick, but when I tried it on him it was slightly too long on the underside (covered his winky 🤣). Requested... Ver mais

Classificada 5 em 5 estrelas

After looking for a good water proof jacket for both my patterdale terriers, I decided to go with Dry Dogs due to their reviews. I chose the turquoise colour with the logo for both my dogs. However I... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

We are a small, family run business that have been manufacturing and selling dog coats since 1999


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

372 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(372)

107 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Wish I hadn’t bothered

Size guide for Nordic coat is either out by 6inches or the product wasn’t consistent with the guide as my dog with a 33” neck to tail measurement fits with plenty of room in a 27” coat.

You’re expected to pay postage for their error but as with many other customers, you get told it’s fair because they split the costs. It’s not the customers fault the guide is wrong so it is inevitable. Do yourselves a favour and accept feedback or stop selling stock that has to be returned.

Second coat was not quality checked and arrived damaged (not marked), although they pay for return the communication is slow (had to chase twice) and when providing feedback you get a passive aggressive response from the general manager. Reading other reviews they harp on about being a family run business as the cause of delays and being very busy. That’s literally not customers fault or concern.

I just want the item I paid for and not told I can’t measure probably and that dogs are different sizes because I don’t consider myself stupid.

Due to my honest feedback, the general manager gets even more passive aggressive and recommended I don’t shop with them and will just refund me as I won’t be happy with the product. She is sorry I feel the way I do, even though she has caused the problems. Customers are at the mercy of them by giving inaccurate measurements, no quality checks and replying with sharp halfhearted responses that need to be chased.

Easier to shop with Amazon and receive an impersonal service without the attitude and cost of return. What’s the point in supporting family run businesses when they think the customer is at fault as soon as feedback is given.

13 de março de 2026
Opinião espontânea
logótipo da DryDogs Ltd.

Resposta da DryDogs Ltd.

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations, as this is never the standard we aim to deliver.

With regard to sizing, we do provide detailed guides based on average measurements across breeds, however we do always highlight that individual dogs can vary in shape and proportions. We’re sorry if this wasn’t your experience, and we appreciate that this can be frustrating when trying to find the right fit. Our team is always happy to offer guidance prior to purchase to help minimise this.

In terms of returns, we aim to keep this as fair as possible for all customers by sharing costs, which is clearly outlined in our policy. That said, we do understand that this may not always feel satisfactory, and your feedback has been noted.

We’re also very concerned to hear your comments regarding the condition of your second item. This is not typical of our quality control process, and we apologise for this oversight. We’re pleased this was resolved with a free return and refund.

Regarding communication, we always strive to be helpful, respectful and transparent. We’re sorry if any of our responses came across differently, as this is certainly not our intention.

Finally, while we respect all feedback, we do feel it’s important to clarify that our team always aims to provide accurate information and fair resolutions. We’re sorry that on this occasion we were unable to meet your expectations, and we wish you all the best moving forward.

Classificada 5 em 5 estrelas

Great purchase!

Bought my lovely dog coat from Dry Dogs. Very pleased with purchase. Coat is waterproof and fits my German Shorthaired Pointer perfectly. I ordered a large. Would buy from them again.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Martingale collar for whippet puppy

Bought a great martingale collar for our 5 month old whippet puppy! Such good quality and the brass fittings are gorgeous. At first it was a bit big for him and he would put his front paw through the martingale loop when he walked as it would hang down when sniffing but now he’s grown a bit that doesn’t happen. Only problem is how hard it is to get off when the fabric gets wet/sandy, think we may need a separate outdoorsy collar for the beach and then use this for his nice days out. really lovely product and would buy again! We also bought a matching lead because why not have the full set. Have already ordered his next collar from them too!

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dog coat and harness

Review: So I ordered the wrong size at first for my springer spaniel. When it arrived it was too big and the clip was broken. Rang up and they sent the next size down straight away with out question and didn’t need me to send back the other one. The smaller size was delivered in a couple of days and fits perfectly. Such good quality too. And great customer service

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I ordered a soft shell storm guard coat for my dog which I had an issue with but they were very good and efficient at getting it sorted. Well done.
I will buy from them again.

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a 2XL 3in1 waterproof coat for…

Ordered a 2XL 3in1 waterproof coat for my male retriever and the fit was perfect. It arrived within a few days of ordering and the quality was excellent. We do a lot of hiking and this coat keeps him warm and dry and it washes really well. Would defo recommend!

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We have a large broad built Akita

We have a large broad built Akita. He does not like heavy rain and we looked everywhere for a raincoat. The measurement chart was perfect and we got an Extra Large. It fits perfectly and is very light and comfortable for him.
Thanks.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really good harness

Really good harness. Our Whippet has learned to back out of the old harness unless it was very tight, this one is ‘ Whippet-proof’. Very happy.

1 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Whippet coat

Coat is lovely, well made. Love the colour. It fits well & the harness hole is great for access. Quick delivery & service.

19 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Found the perfect dog coat

Found the perfect dog coat and delivered super quick! first time ordering but will definitely be my first stop in future as have such a huge range! highly recommended!

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect!

When I adopted Rustle the rescue centre had a Drydogs harness which I bought and I thought was amazingly good. I’ve had a few ex racers and always used martingales before. Looking for a coat, Drydogs came up in my search and I stayed ‘on brand’. I’m so glad I did, this coat is perfect. Thank you. So many compliments for him in his coat,, and I know it’s warm and dry in there! Fits perfectly, no restrictions in movement.
Very quick dispatch and delivery via Royal Mail.

20 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Oxford bed in orange

Ordered two Oxford beds to go on the back seat of the car. As soon as they were unboxed both dogs were straight on them - they look like comfortable beds! 100% dog approved. I'm happy if they are happy. Should make for comfy journeys and the washable covers are a bonus, especially in this weather. We've purchased from Drydogs before and everything has been good quality and good value for money.

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The dog coat ordered was a perfect fit

The dog coat ordered was a perfect fit, lovely quality material and very well made..love the stuart tartan design. Delivery was when expected which was a couple of days, well packaged…I would recommend this company and would use again.

20 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Smart dogs in the wet!

Review: Initially ordered a 50cm and a 55 cm . 55cm fitted our smaller lab, she is 24kg.
Returned the 50cm, gave 55 to our smaller lab and reordered 62cm for our taller labrador. The coat is more slim line than previous ones we have had so we went up a size for it to go on her and round comfortably. The incorporated zips to allow lead or harness to be attached is very handy. Material is lovely and leg straps can be lengthened/shortened.
The return and reorder was easy.

23 de fevereiro de 2026
Opinião espontânea

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