I bought eye drops and they stung my eyes so I contacted them to return it. They said they don't allow products returned if you've opened the product. I've never heard of this anywhere else. Do yourse... Ver mais
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My Dry Eye Rescue order was packaged with great care. I really appreciated that the boxes of Blink Eye drops all arrived in great shape. Before I found Dry Eye Rescue, I did not have this experience.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Number one online destination for everything dry eyes. Shop doctor approved, dry eye products and find a dry eye specialist in your area.
Informações de contacto
1200 S. Rogers Circle, Suite 16, 33487, Boca Raton, Estados Unidos da América
- 888-982-7764
- support@dryeyerescue.com
- dryeyerescue.com
4,1
Bom
1 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da dryeyerescue.com
Hi there,
Thank you for choosing Dryeyerescue.com for your dry eye care needs.
We are pleased to hear that you had a satisfying experience and you are seeing positive results from those products!
We look forward to welcoming you back to Dryeyerescue.com in the near future.
- The DryEye Rescue Team
My daughter 10 years old had problems…
My daughter 10 years old had problems with a lump near her eye on the skin and she used other treatments and when they prescribed it dryeyerescue the bump disappeared and we avoided surgery, so I highly recommend it dryeyerescue, I am very grateful, thank you
31 de julho de 2023
Resposta da dryeyerescue.com
Hi There,
Thank you for your purchase and for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear that the products you ordered are working as you had hoped and that your daughter is already able to see some improvements in her condition.
We look forward to welcoming you back again soon!
The DryEye Rescue Team.
Resposta da dryeyerescue.com
Hi there!
Thank you for taking a moment to share your experience at Dryeyerescue.com. We’re proud to deliver
great value to our customers, so we’re delighted that you found our products to be well-priced. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
It was very convenient.
27 de julho de 2023
Resposta da dryeyerescue.com
Hi There,
Thank you for choosing Dryeyerescue.com for your dry eye care needs.
We are pleased to hear that you had a satisfying experience. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
The $4.00 ring guards that were to be…
The $4.00 ring guards that were to be inside the envelope were not there! This was to be a replacement because they were not sent in the original order. Now the second time you were ti replace them, they still were not included in the envelope!
26 de julho de 2023
Resposta da dryeyerescue.com
Hi Marilyn,
Thank you for your purchase and for bringing this to our attention.
I do not see any correspondence with you about any missing items or replacement orders issued on our end. What I can see, is that you placed one order with us in July 2023, But it was not for a product that included any ring guards. If you give us a call, we would be more than happy to discuss and resolve this issue for you right away!
You can reach us at (888) 982-7764.
We sincerely apologize for any inconvenience this may have caused, and we hope we have the opportunity to make up for this mistake on a future order.
Thank you
The DryEye Rescue Team.
Resposta da dryeyerescue.com
Thank you for sharing your positive feedback.
We look forward to your next visit to DryEyeRescue.com
best product for dry eyes...I use it in…
best product for dry eyes...I use it in combination with a RX...I have tried I think ever over the counter dry eye and this is the only that works for me and my daughter
24 de julho de 2023
Resposta da dryeyerescue.com
Hi There,
Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com.
We are so pleased to hear you found our products to your liking and that they are working well for you. We look forward to welcoming you back again soon.
Thank you!
The DryEye Rescue Team.
Resposta da dryeyerescue.com
Hi There!
Thank you for taking the time to leave a review for our service. We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are always looking for ways to improve our offerings to better serve you.
If you have any further feedback or suggestions, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future.
Best regards,
The DryEye Rescue Team.
Received my vitamins promptly even a…
Received my vitamins promptly even a little early. Too early to tell for sure but think they are beginning to help along with new eye drops.
16 de setembro de 2023
Resposta da dryeyerescue.com
Hi There,
Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear you found our products to your liking and that you already are seeing slight improvement! We look forward to welcoming you back again soon.
Thank you!
The DryEye Rescue Team.
Return never processed
I returned 2 bottles of eye drops to upgrade to a different dropper. I was fine w store credit to get the others. Never got the credit . I'm out the cost of 2 bottles Optase.
22 de julho de 2023
Resposta da dryeyerescue.com
Hi there,
Thank you for your purchase and for bringing this to our attention.
I pulled up your account and I can confirm that we did issue that credit of $61.15 for you on August 4th, 2023.
If you need any assistance accessing that credit, we would be more than happy to help! You can reach us by phone at (888) 982-7764 or you can email us at orders@dryeyerescue.com
Please let us know if you have any questions or if we can be of any assistance. Thank you!
Bought the heated mask
Bought the heated mask. It doesn't stay hot for long enough. I get maybe 7 minutes of heat. Also a bit of a pain to boil the gel inserts.
15 de setembro de 2023
Resposta da dryeyerescue.com
Hi Michael, Thank you for reaching out to us.
If you believe your mask may be defective, please reach out to us and we can possibly replace that for you! You can reach us by phone at (888) 982-7764 or by email at Orders@dryeyerescue.com
Thank you!
The DryEye Rescue Team.
Good service!
This company had a very hard to find product which doesn’t seem to carried in drug stores. Very prompt at delivery
15 de setembro de 2023
Resposta da dryeyerescue.com
Hi There,
Thank you for your purchase, and thank you for taking a moment to share your experience with DryEyeRescue.com. We are so pleased to hear you found our products to your liking and that our team left a good impression on you. We look forward to welcoming you back again soon.
Thank you!
The DryEye Rescue Team.
A price that was lower than anything…
A price that was lower than anything else I had seen, easy to order & fast delivery!
15 de setembro de 2023
Resposta da dryeyerescue.com
Hi there!
Thank you for taking a moment to share your experience at Dryeyerescue.com. We’re proud to deliver
great value to our customers, so we’re delighted that you found our products to be well-priced. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
Works well for my dry eye and prices…
Works well for my dry eye and prices are much cheaper than purchasing at doctors office.
15 de setembro de 2023
Resposta da dryeyerescue.com
Hi there!
Thank you for purchase and for taking a moment to share your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Dryeyerescue.com in the near future!
Have a wonderful day!
- The DryEye Rescue Team.
Resposta da dryeyerescue.com
Hi There!
Thank you for purchase and for taking the time to share a review of your recent experience. Our team here at dryeyerescue.com is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you and were able to resolve your issue promptly. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
The items I ordered arrived shortly…
The items I ordered arrived shortly after I requested them.
20 de julho de 2023
Resposta da dryeyerescue.com
Hi There,
Thank you for your purchase with Dryeyerescue.com. We’re so grateful that you took the time to share your feedback with us, and we are so pleased to hear that your order was delivered to you in a timely manner. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
Expensive need to lower prices
19 de julho de 2023
Resposta da dryeyerescue.com
Hi there,
Thank you for your purchase and for taking the time to leave a review.
We are sorry to hear that you are not happy with the pricing of our products. We try our best to have competitive pricing and to try to have the lowest prices on the market. Unfortunately, since we are not the manufacturer of the products we carry, that is not always an option. We have the option to set up a subscription and save 10% on every order, and we also offer different promotions that will run throughout the year.
If you would ever like to confirm if there are any discounts available, please give us a call at (888) 982-7764 or you can email us at orders@dryeyerescue.com
Thank you!
The DryEye Rescue Team.
Resposta da dryeyerescue.com
Hi There!
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
If you have any questions, please do not hesitate to reach out to us! We can be reached by phone at (888) 982-7764 or by email at Orders@dryeyerescue.com
Have a wonderful day!
- The DryEye Rescue team
Easy access to dry eye products with…
Easy access to dry eye products with great delivery options.
20 de julho de 2023
Resposta da dryeyerescue.com
Hi there!
Thank you for purchase and for taking a moment to share your positive feedback. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Dryeyerescue.com in the near future!
Have a wonderful day!
- The DryEye Rescue Team.
All actions were highly professional
14 de setembro de 2023
Resposta da dryeyerescue.com
Hi There!
Thank you for purchase and for taking the time to share a review of your recent experience. Your Satisfaction is our priority, and our team here at dryeyerescue.com is committed to providing high-quality customer service, so we’re thrilled to hear that we left a good impression. We look forward to welcoming you back to Dryeyerescue.com in the near future.
Have a wonderful day!
- The DryEye Rescue Team.
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