The Beminda Steam Therapy has really helped my dry eye situation a lot! I had cataract surgery in August and since then, my eyes had become so dry and scratchy. Very uncomfortable. Since using the... Ver mais
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Leia as opiniões dos outros
I'm really happy with my experience with the Beminda Steam Therapy Pro, the company and the staff. The product is very well-made and it's keeping me on the road to recovery. I feel like I'm getting m... Ver mais
I havebeenusing my Beminda steam mask for nearly a month. I have noticed my eyes are not so gritty nor red, Neither do I need eye drops so regularly. Beminda has been good at keeping in touch and help... Ver mais
I’ve been waiting over a month for delivery. I had no emails regarding shipping info in that time. Once I filed a dispute with my bank I started receiving communication along with information my ord... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Beminda, we believe caring for your eyes shouldn't be complicated. We design simple, drug-free tools that bring a little comfort to tired, dry, or screen-strained eyes at the end of a long day. Our flagship Steam Therapy Pro is a cordless, rechargeable warm-steam eye mask designed to deliver gentle, soothing heat in about ten minutes a day — no drops, no prescriptions, no fuss. Many customers pair it with our Precision Lid Massage Wand and Eye Hydration Complex for a complete at-home comfort routine that fits even the busiest schedule. Everything we make is built around the same idea: small, calming rituals that are easy to stick with. We ship regularly, restock often, and stand behind every order with a 60-day money-back guarantee, because we want you to try Beminda with complete confidence. We're grateful to everyone who has welcomed Beminda into their daily routine, and we read every review. Your feedback helps us improve our products, our service, and your experience. Have a question or a concern? Our support team is always happy to help. Thank you for trusting us to be part of your day.
Informações de contacto
Estados Unidos da América
- hello@beminda.com
- beminda.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 82% das suas opiniões negativas
Geralmente responde em 14 horas
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My eyes seem to be improving slowly
My eyes seem to be improving slowly. Most important thing is to use Beminda consistently. The one complaint I have is the fit. It has taken time to find a level of comfort while using the Beminda product.
Early progress
I was able to feel some relief within the first day or two.
Waiting for a refund
I’ve been waiting over a month for delivery. I had no emails regarding shipping info in that time. Once I filed a dispute with my bank I started receiving communication along with information my order was delivered the previous day, a postal holiday. I have received emails from customer service asking me if I would like a refund, but no refund has been issued.
The Beminda Steam Therapy has really helped my severe dry eye after Cataract Surgery
The Beminda Steam Therapy has really helped my dry eye situation a lot! I had cataract surgery in August and since then, my eyes had become so dry and scratchy. Very uncomfortable. Since using the steam my eyes feel incredibly better, without any added dry drops through the day.
Don’t buy this product!
I purchased the steam eye mask after seeing an ad on Instagram. I shouldn’t have done that. I paid $130 for a non-branded Temu quality product, that doesn’t fit well, doesn’t heat up to the temperature advertised (42 C), drips water down the face, and basically does not do much of anything. After many emails with the company, they agreed to refund me within 5-10 business days. Three weeks later (so far) they still have not done that. Every email response from the company is AI. They all say the same thing - that my refund has been processed at their end, check with my bank… etc. I have now launched a dispute through PayPal. I doubt that an actual human is ever involved in any correspondence. Buyer beware!
Great customer service/ product unsuccessful
The company has been very pleasant to correspond with. Regarding the product, I have been disappointed in the effectiveness as well as the fit. I will be returning my purchase.
battery life is short
I found the battery life is short and should be fully charged after every second use.
The device is horrible
The device is horrible. Leaks into my eye. Doesn't fit my face. Wanted a refund and the company is giving me a hard time. Stated since I put a claim into PayPal they are waiting for PayPal. In the meantime, PayPal stated to me they can give me a refund. Terrible company. Would not recommend them. Still waiting for my refund.
I cannot find the instructions to how…
I cannot find the instructions to how to use this device correctly. I would like to use it to the hottest setting, 42C, but there’s no way I can tell since there’s no indicator. It seems like warm, and not sure if this is doing anything for me. It’s been about a week.
I'm really happy with my experience…
I'm really happy with my experience with the Beminda Steam Therapy Pro, the company and the staff. The product is very well-made and it's keeping me on the road to recovery. I feel like I'm getting my life back. The company is outstanding by providing us with many detailsand staying in close touch by email to help us, especially in the early days. The staff answers our requests quickly and completely, in a friendly and yet professional manner. Well done, Beminda and special thanks to Costi for answering all my questions so patiently! I'd definite recommend this product.
Beminda steam mask has relieved my dry gritty red eyes…
I havebeenusing my Beminda steam mask for nearly a month. I have noticed my eyes are not so gritty nor red, Neither do I need eye drops so regularly. Beminda has been good at keeping in touch and helping me with any questions. I would recommend Beminda if you have dry gritty eyes that drops don't offer significant help.
Quick response
Their customer service personnel responded to my email very quickly and offered a solution to my question.
I’m actually only on day 12 because I…
I’m actually only on day 12 because I waited to start after finishing some travel. My experience is mixed so far. When I’m home in the house my eyes feel good and I’m not using eye drops. However when I played golf this week the cool air made my right eye water constantly. I’ve been using the mask in the morning and at night as directed in Phase 1 and massaging my eye for 2 minutes. I’ll continue on with phase 2.
Question: why do I keep my eyes closed when using the eye hydration complex? How does it help my eyes if they are closed?
The 2 months before my order and the 3…
The 2 months before my order and the 3 wks, before order arrived, I had eyedrops and gels in 4 areas of the house and a pot of water for compresses on stovetop. My eyes were painful and irritated. Yesterday, I missed the treatment with no regress in the amazing improvement in my eye comfort. In the last week, I've used eye drops once. There is no other product that I am happier to write a review for because it's better than advertised. My eyes feel better than they have in years. Thank you, Beminda team!
Is there a zero stars option?
Is there a zero stars option?
Mask is made for people with flat faces and noses without cartilage.
The only thing that is adjustable about the mask is the strap on the back.
I’ve emailed to request a return four times and haven’t received a response at all.
Shame on me for buying something off Instagram.

Resposta da Beminda
Disappointing so far
Disappointing so far. I have noticed no difference and still have a visible blockage on one eyelash line.

Resposta da Beminda
One star because I had to
I love the idea of this and I wanted to love the device. It’s a waste of money. There’s absolutely no way that it heats to 42 C degrees and it doesn’t fit flush on your face so all the “steam” pours out and the cool air gets in. I ordered a bottle of solution to use with it and I received a bottle with no labels and no safety seal. Is that legal? Oh and you can’t use water in it, so, order at your own risk.

Resposta da Beminda
Chronic dry eyes no more
The Beminda steam therapy has greatly improved my chronic dry eyes. It feels so good and I'm no longer having to carry eye drops everywhere I go.

Resposta da Beminda
Confused and concerned
Instructions were very confusing. Some instructions said that I must use tap water. Others said I had to use the liquid that the company provided. I am also concerned about the cleanliness of the product. How do I keep it from molding inside?

Resposta da Beminda
Low quality but prompt customer service
The unit quit working properly after ten uses. It eventually stopped working entirely after 15 uses. When contacting company about a return during the guarantee period they responded promptly and offered a free at no cost replacement. I have not received new unit yet. Jury is still out.

Resposta da Beminda
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