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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased 2 Lostock Chronographs. Both are excellent timepieces. The customer service is outstanding. They were shipped right away and arrived more quickly than some U.S.-based watch orders I've pla... Ver mais

Classificada 5 em 5 estrelas

Bought a Duckworth Prestex watch for my son’s birthday - he hasn’t received it yet but the quality, value and service I’ve received has been outstanding. Loved the handwritten note from Neil, a lovely... Ver mais

Classificada 5 em 5 estrelas

Blown away every time. Duckworth Prestex is a phenomenal brand. Every detail is carefully considered down to the packaging and handwritten notes. Shipping from overseas is fast. The Big Date is the... Ver mais

Classificada 5 em 5 estrelas

Purchase a Prestex swiss diver 300m with the domed saphire crystal at the Southampton watch show. I have several more expensive luxury divers that are becoming hard to justify when you look at what yo... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

Prestex is an independent British watchmaker with a watchmaking heritage dating back to 1924. Designed in England, our watches bring together distinctive British character, precision engineering and carefully considered craftsmanship to create timepieces made to be worn, enjoyed and treasured for years to come. Quality sits at the heart of Prestex. Our collections combine precision Swiss movements with carefully selected materials, considered proportions and meticulous attention to detail. From sophisticated automatic chronographs and GMT watches to divers, dress watches, quartz chronographs and limited editions, each Prestex watch has its own character while remaining true to our commitment to quality, reliability and enduring design. Prestex is led by founder Neil Duckworth, whose family history in the watch and jewellery trade stretches back generations. That heritage provides the foundations for the brand today, combining an appreciation of traditional watchmaking with the performance, materials and practicality expected from a modern watch. We believe a quality watch should offer more than accurate timekeeping. It should feel special to own, have a distinctive identity and provide lasting enjoyment on the wrist. This philosophy shapes everything from the design and development of our watches to the service and support we provide our customers. Whether choosing a first Swiss-powered watch, adding another timepiece to a collection or discovering Prestex for the first time, our aim is simple: to create distinctive British watches with genuine character, dependable performance and a standard of quality our customers can buy with confidence.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

377 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(377)

132 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top-notch service.

Top-notch service.

Neil, the owner, reached out to me personally when I bought the watch. He also sent a personal note and a complimentary strap. Personal care, heritage.

My watch is beautiful. I love it.

9 de outubro de 2025
Classificada 5 em 5 estrelas

Elegant Timepiece with Outstanding Customer Service

I absolutely love my Duckworth Pretex Parker watch! The design is beautiful and classy – it’s quickly become my go-to piece for special occasions.

My only minor note is that it runs a bit smaller than I expected, so if you’re looking for a larger watch face, keep that in mind. However, the refined proportions actually add to its elegant aesthetic.

The packaging was excellent and really elevated the unboxing experience. What really impressed me was the personal note from the owner included with my order – that kind of attention to detail makes all the difference.

Overall, I’m super happy with this purchase and the entire experience. Highly recommend!​​​​​​​​​​​​​​​​

9 de outubro de 2025
Classificada 5 em 5 estrelas

You did phenomenal

You did phenomenal. The watch is beautiful, the packaging detailed and very thoughtful, with a personal touch/attention in the form of a handwritten note and a gift. Shipping was very expedited, Shirley in comparison with other international purchases of brand-name watches. Keep it up!

3 de outubro de 2025
Classificada 5 em 5 estrelas

Quelle agréable expérience !

Quelle agréable expérience !
Montre Centenary commandée sur le site officiel de Duckworth Prestex, réception du colis via Fedex 72h après, avec une attention et un mot manuscrit de Neil, qui n'est autre que le dirigeant de la marque. Un grand merci à vous Mr Duckworth pour votre disponibilité et réponses à l'ensemble de nos questions.
La montre est splendide, la qualité des composants, les mouvements sérieux d'origine suisse, les finitions soignées associée à un lointain et précieux héritage, le design inspiré du passé, le savoir-faire familial m'ont largement convaincu.
Votre histoire horlogère mérite d'être connue, fier de faire partie du cercle des propriétaires de telles montres (majoritairement en éditions limitées)

3 de outubro de 2025
Classificada 5 em 5 estrelas

Very satisfied customer!

Really helpful customer service in the online chat. Watch was sent incredibly quickly, was packaged really well and had a lovely and useful note about how to shorten the watch bracelet myself.
Very satisfied customer!

25 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Royal mail second attempt claimed I was…

Royal mail second attempt claimed I was not in. Waited until 2pm when received email could not deliver because I was not in Wasted day not in work office. Watch is beautiful better than the pictures. Love the salmon and blue so much. Will be my gada . Watch is five stars

23 de setembro de 2025
Classificada 5 em 5 estrelas

Very pleased with my purchase

Very pleased with my purchase. It arrived quickly and is exactly as presented on web site. I will definitely consider buying another Duckworth Prestex.

8 de setembro de 2025
Classificada 5 em 5 estrelas

Great British brand with a high quality…

Great British brand with a high quality product. lovely personal touch from Neil Duckworth.

26 de agosto de 2025
logótipo da Prestex

Resposta da Prestex

Thank you David for your kind words. Much appreciated. We are a small and relatively unknown brand and potential customers who don't know us will I hope, draw confidence from reviews like this. Thank you.

Classificada 5 em 5 estrelas

Belmont Automatic Diver - A Gem of a Watch

I purchased a Belmont Automatic Dive Watch. It's beautiful watch, great attention to detail, vibrant dial and very comfortable on the wrist. The packaging and customer service was excellent, both efficient and friendly. Highly recommend this watch and the Duckworth - Prestex brand.

19 de agosto de 2025
Classificada 5 em 5 estrelas

A magnificent watch and magnificent customer care

Aside from the magnificent watch, that is drawing attention everywhere I go, the customer experience was superb. This is not just Neil Duckworth's business. This is something he clearly cares deeply about and wants to share with his customers. Never did I expect to be chatting with him direct on his mobile phone about the watch I had ordered or the extra special care he put into my order. It was a joy to receive the watch and I have been wearing it almost non-stop ever since. I am indeed wearing it now as I type this. I will definitely return. Thank you Neil!

30 de julho de 2025
Classificada 5 em 5 estrelas

The cream Parker

Fast. Fantastic presentation. Personal touch. Covered duties, taxes and tariffs. DDP - Delivery Duty Paid. So I don’t have to deal with them. Other companies should take notice. I didn’t expect such a great unboxing experience for a watch in this price range. I hope to buy more from Duckworth Prestex in the future. Neil appears to be a class act. Highly recommend.

3 de agosto de 2025
Classificada 5 em 5 estrelas

Beautiful watch, superb service (As always)

Not only do they make beautiful watches, their service is superb. Neil is always available to answer any questions you may have and delivery is punctual and without drama. Also proactive in dealing with their customers and as for the watches, beautifully crafted. Have 4 of then and never had an issue.

4 de agosto de 2025
Classificada 5 em 5 estrelas

British is best

Brilliant service and lovely looking watch.
Neil was helpful, friendly and went above and beyond.
It's great to buy British.

1 de agosto de 2025

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