I've had my hearing aids for nearly 5 years, just a couple of issues which were corrected in a timely fashion, the second and, most recent problem was dealt with by Laura Lilburn who was working at t... Ver mais
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Leia as opiniões dos outros
on behalf of Mr M. Wilson recently went to arbroath branch for eyesight test, staff were informed i have issues with my hearing and mental health the main examiner used a clear screen so i co... Ver mais
Thank you to Keith Riddoch for being so professional and diligent while delivering an eye test on 30/7/2024. He detected something while looking at one of my eyes and squeezed me in the next day to fo... Ver mais
A empresa respondeu
Extremely friendly and helpful staff. I came here after having a bad time with a major nationwide pharmacy chain (where I was made to feel really stupid for not getting my contacts out on the first t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Opticians specialising in eye tests, glasses, sunglasses and contact lenses. Branches across Aberdeen, Angus, Fife and the Highlands.
Informações de contacto
Unit 4, Kirkhill Commercial Park, Dyce, AB21 0LQ, Aberdeen, Reino Unido
- 01224 211 911
- info@duncanandtodd.com
- duncanandtodd.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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Brilliant team lovely service
Brilliant team, always a very pleasant experience. My daughter is also a patient and what could have been a nerve wracking experience for her became a fun and enjoyable visit. Highly recommend the lovely team and great service.
All round good service and very…
All round good service and very knowledgeable
Superior service
Optician was lovely, really knew his stuff and gave me far more information than any other I have visited. I was given lots of support in choosing new frames which was great and left me very satisfied. Definitely a superior level of service compared to other opticians.
Very helpful and glasses ready same day.
Excellent service
Very friendly, helpful and welcoming staff at the Broughty Ferry Branch.
They’re all very friendly people at my…
They’re all very friendly people at my local (Ellon/Aberdeenshire) branch. I feel very comfortable when I’m there. They adapt to accommodate my wheelchair. They rush to the door to help me and they’re a great team, I couldn’t ask for anything else really. There are a good selection of frames from budget to designer and they’re all modern, in trend and look great. I’ve had no issues with my frames, I haven’t needed any repairs in all the 9 years I’ve been with Duncan and Todd. The time it takes to get your new glasses is within the week and you receive a text message to tell you they’re ready to collect. Don’t need to make an appointment to collect and they make sure they’re a comfortable fit before you leave. I highly recommend Duncan and Todd.
Helpful staff
Helpful staff, quickly realised I was practically rather than fashionable and carried out the examination, selection and fitting very well. I'm a repeat customer and will go back the next time.
Happy with service and choice.
Happy with service and choice of thinness of lenses and frames staff always polite and friendly.Was early and offered a coffee which I appreciated.
A great opticians with a really…
A great opticians with a really friendly and helpful team.
Friendly staff with lots of knowledge.
Visited the Belmont Street branch in Aberdeen. Only went in for a free eye test. The optician was friendly helpful and knowledgeable.
Duncan and Todd Opticians on Great…
Duncan and Todd Opticians on Great Western Road, Aberdeen offer an extremely professional customer experience and every member of the team are very welcoming and take the time to get to know each customer.
Best eye test I’ve had
Best eye test I’ve had. The optician really went through what she was doing and why. Very informative and friendly. Glasses are expensive but service and quality worth it.
Personal and friendly service.
Personal and friendly services carried out by excellent, competent and helpful staff. A little pricier than the mass high street suppliers but you clearly see what you are getting.
Great Opticians
Very professional and friendly too. Prompt attention at the booked time.
Completely at ease from reception staff…
Completely at ease from reception staff to getting my eye test.Very thorough and made feel a valued ciient.
Great service with a smile nothing is…
Great service with a smile nothing is any trouble all questions where answered helpful when choosing the right kind of frames highly recommend them
Very professional and friendly at all…
Very professional and friendly at all times.Never feel rushed and staff always willing to help you decide with any purchases without pressure.
First class service as always
First class service as always. The staff know who you are and treat you like one of the family.
Excellent
Fast, friendly and efficient.. very pleased with service
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