Dunraven Windows Opiniões 

The installation team of brothers Dan and Mike have just completed installing 7 windows and a new front door for the front of the house, the works has been completed to a very high standard, both guys were professional and courteous during the works, the Dunraven Windows teams (sales, surveyors, office and installation) have been fantastic from the start to the end of the process, We certainly will be recommending Dunraven Windows to family friends and neighbours, Kudos to the team 👌

I have an extension build looked promising with 10 years warranty.

This is first year of having it built and I have electrics tripped due to leakage, roof leaking almost everywhere and floor starting to volcano. Now only way to reach is the dun raven number when I call it’s told that someone will call back and I don’t get any call.
I don’t see the point in 10 year warranty if all it does is customer calling and complaining it to reception. No one in building team is worried or has tried to reach out for help.

Is there a legal way to proceed as it have given it enough time to fix my issues?

Very happy with the installation service and product quality.

Visit at the beginning where everything was explained to us. Very friendly salesperson no pushy at all. Organised door fitting ASAP and all fitted before Christmas. We are really pleased with our new door and would recommend Dunraven to friends.

The workmen were most polite and helpful.The installation procedure was very smooth and effective and I was talked through the finished product.

Bespoke door manufactured and installed. All went very smoothly and faster than expected.

Had patio doors external door and garage door done recently was pleased with work so invited them back to quote for windows downstairs to match. Very happy with the work. Will definitely be using them for future work and have recommended to friends.

Dunraven recently installed four new windows for us. This is the third time that we have used the company and we remain very pleased with their product. All our windows and all bar one door have now been provided by Dunraven.

My front door which was recently installed became faulty over the new year . Nigel from dunraven came promptly to our assistance identified the fault and rectified it . Excellent customer service.

I had my original conservatory enlarged and a splendor roof put on, plus under floor heating. All the workmen were very pleasant and worked well in their teams. They all seemed to have worked for the company for many years which is a sign that it is a good company to work for and therefore people are more likely to enjoy their work and do a good job. Each team kept me well informed about what the next stage was. Communication with the company was easy either by phone or email and any messages were quickly responded too. I would have no hesitation in recommending the company to anyone else and would definitely consider further work to be done by the company in future.

From ordering our new front door to installation was very efficient, guys that came we're polite and made a nice tidy job of the install, door looks really good now.

We got conservatory done recently. Everything went as per plan and was ready within days promised. Good team work, very professional. Later we did come to know about cheaper quotes from other companies, so may be a bit costlier but as long as everything goes well and in future also, if any issues addressed sooner, I am ok to pay little more.

Very pleased with our new bay windows. Finding a local company to fit curved glass for our large bay windows wasn't the easiest task, but Dunraven were able to supply and fit.
The guys doing the install were very efficient, polite, and were very tidy throughout.
We would definitely use Dunraven again should we require further work.

We contracted Dunraven to replace our soffits, guttering, windows and porch on our detached property. This included stained glass to our own design. So a big job.
Josh was their principal fitter. As well as being a skilled tradesman he is an outstanding ambassador for his company. He kept us fully informed as the project progressed and even went the extra mile when necessary.
We are very pleased with the workmanship and quality of the products.

Installer was very polite and punctual. Despite the nasty weather, he continued to complete the job to our satisfaction. The new items are beautiful, well fitted and finished, and will definitely call on Dunraven again for any future jobs. Communications with staff were very good.

The guys who came to fit the windows were very professional very polite the finished job looks great and very professional

Had an excellent deal quoted by the rep Matthew for two patio doors to replace old bifolds. New doors fitted today, within three weeks of receiving the quote. Work was completed by Ron and Morgan who were extremely punctual, polite and professional. They worked hard and the full job was completed by lunchtime.
Very pleased and would highly recommend Dunraven from our experience of them today.

Since my last review, Duraven has been to my property. They sent a technician name Chris who was very helpful, going from room to room adjusting them so that my weak hands could open and close them easily. He was very thorough and made sure that I was completely satisfied with my windows. A very happy customer. Looking forward to having my porch in March.

We had a quote and a visit from one of the Dunraven Team here are some points to note;

1) Very pushy and fixed on getting you singed up on day 1
2) Only offered 7 days to cancel the order when signed
3) Upon contacting to cancel said order, very quick to offer a price drop and extend my “cancellation period to 14 days”
4) Supposedly, you can only cancel orders by post… within 7 days….
5) Salesman using phrases like “you are making a mistake” when going to cancel
6) inconsistencies in the details on the website and what the salesmen tell you
7) Quotes given do not last a certain amount of time unless you sign (apparently) only valid for the day if you sign up

I’d advise doing wider research prior to contacting this company; after cancelling we had quotes come in from other local companies come out significantly cheaper… They also give you something called a quote…. That you can then chose to accept or not go ahead with… Novel concept I get it!

Very efficient and friendly people, will look to use them again for future work